I am an attorney who represents a Maria Sealy who has for several months tried to clear up an Sears Home Improvement debt charge off that is apparently now carried by Citicards, in Kansas City. Despite repeated phone calls and letters both from her and from me we have gotten no response. How can we get a HUMAN BEING to respond to clear this matter up. It is SERIOUSLY affecting her credit. read full review »

OAN Services should not be trusted they manipulate phone calls to get you into charges on your phone bill that can ad up quickly $29.95. read full review »

I ordered a Hoover model S2561 Quick Broom Portapower Stick Broom and received a Hoover S2220 Flair Bagless Stick Vacuum. The Hoover S2220 is a less capable product than the S2561, yet I was charged the price for the more expensive S2561. Long Beach Vacuum & Cleaners.net would not accept my return or refund my money. It had to be resolved through my credit card company. Company details: Long Beach Vacuum & Cleaners.net, Long Beach, NY read full review »

The transmission problem was brought to the attention of Mr. Transmission during the 12 month/12,000 mile warranty period, at the scheduled service before the warranty expired, in August 2005. The rebuilt transmission had 9,032 miles on it and was beginning to fail. At 13,427 miles, and twenty months after the original $2,391.08 service the transmission suffered a catastrophic breakdown. The transmission, when cold, would not engage in reverse for several seconds, and then would slowly engage, and I would be able to drive the vehicle... read full review »

I had a GM recall service done on my 2001 Yukon XL and the fuel pump failed 7 days afterward, stranding my family for 3 days in a distant location. GM Customer Service says there is no relationship to the recall repair and the fuel pump failure based upon the service station's reply to their telephone inquiry. There was no indications of failure prior to the recall. The service center had to remove my tank and drain it to enter the tank. The wiring harness that was changed was connected to the fuel pump. The fuel pump apparently... read full review »

I have been having issues with this company for years. They routinely call our office and ask whoever answers the phone to "verify the shipping address" for supplies that we have never requested. Every time I attempt to cancel the order or to return it I am told that that we "approved" the order by giving the shipping address. I have tried several times to get them to stop sending me supplies to no avail. We have a fairly high turnover of staff, so everytime someone new answers the phone, they give out the shipping address and... read full review »

I wrote numerous alerts about Heritage web solutions internet fraud schemes on Hostdiscussions.com, dozens of e-mail responses were received by me substantiating Heritages business practices including fraud, bate and switch tactics, sub-standard web design, and failure to deliver web sites paid for. Hostdiscussions alerted me that I was not allowed to post any comments made by people who e-mailed me about Heritage (I posted the entire e-mails that were sent to me) most were from people who responded to Hostdiscussions postings. I asked Host to... read full review »

Purchased a 2005 Pontiac Grand Prix for over $20,000 (which I financed the whole thing) in February 2006 from Bill Heard, there are now three things wrong with the car in this short period of time that the warranty they added on to the sale will not cover. They told me the warranty would cover everything that I had a problem with but I come to find out from a GMC dealer here in Sacramento that is not the case and I was misled. I feel that they charged me way to much for the vehicle and were very dishonest in disclosing the details of the... read full review »

I am very unhappy with the way your store policy of returns are. If that's the way your going to run things, train your employs to tell all customers that if you want to return an item, there will be a store credit issued. I purchased some draperies on Saturday, not 100% positive on the color, so I asked one of your employees if I had a problem can I return them and they said yes, They didn't say you can return them for credit. I feel like I was robbed out of $77.98 CASH. I am now stuck with a gift card and almost $80.00 in credit... read full review »

I am filing a complaint because of inadequate and unlawful service. Upon signing the contract, I was told that "at any time during the three year contract I could pay a termination fee of $50 (per member) and end my contract"; however, when i tried to do that, I was told that there was no way I could possibly get out of my contract. The information I have been given from various bally's total fitness sources has been conflicting and misleading. Other papers say that even if you "die or become totally and permanently disabled... read full review »

I have a Admiral...from the division of Maytag...with a burnt out motor. Machine is barley two years old...has been treated very well...not overloaded...and now the motor is burnt up. Since it is out of warranty...the cost to fix it will be the same as buying a new one. No williness from Maytag to give me even a discount on a new motor. Thanks alot Maytag...no wonder the Maytag repairman has nothing to do...its cheaper to buy another appliance than fix current one. read full review »

On December 23, 2004, I purchased a Gateway M520CS notebook (serial no. 0034694149). Instead of buying a Dell or Apple, I chose Gateway because of the affordable price and because I thought that Gateway was a reputable company. Since then, I have had numerous problems with the system. As a journalism major entering my junior year this fall, I rely on my computer for both class work and writing articles for my college's paper, the Towerlight. However, I experienced steadily declining quality and support from Gateway. It seems as if I... read full review »

I have been on the phone with this company for 3 days, I ordered 4 phones, they charged me for 9. The funny thing is all the phones were free including overnight shipping. They put a debit hold of over $400.00 and I never authorized it. I have spent a total of 6 hours fighting on the phone demanding a faxed letter to authorize the release of my $$$. I am still being passed around and put on hold. I am an investigative producer and will be filing a Fraud complaint with the FBI & filing formal complaints with Better Business Bureau, The... read full review »

As of June 2006---Honesty Factor is run under many names: Rock Harbor Yachts RHY Coyote Distributors Golden Dragon Technologies Yippeenet Yippeenet Design Yippeekids GWDAD Global Website Design and Development Formula 1 Audio HFDG2 The company is owned by Mark Davis and Tara Lewis. It has two other employees a female sales person in Alabama and a male tech in New Mexico---the US. It's designers are in the Ukraine and Europe and total (4 contract designers). Their attorney is Graham Norris from Orem, Utah. No accounting department, legal... read full review »

I invested my retirement with this company and have not received any return on my investment or request for the return of my investement. I am in jeopardy of losing my life savings after 33 years of hard work. I am not well and unable to go back to work. This company is going to cause me to lose everything because they violate a contract that I entered in good faith. I have been lied to every time I call that a company is buying out the contract for over 3 months. read full review »

These guys called me and left a message with one of my children claiming that they were returning my call (untrue) and needed to speak with me right away about some information I had requested (untrue). I called and spoke with a gentleman who claimed I owed over $600 to a company called Performance Auto and now Genesis Financial, neither of whom I have ever heard of. The guy at ERC claimed that I bought some motorcycle parts from these guys. I do not have a motorcycle and do not do my own auto repairs. The guy at ERC called in a supervisor... read full review »

I am having SEVERE problems trying to get reimbursement for clothing I had to purchase while in Paris, Bern and Lucerne Switzerland. I had travel insurance with Trip Mate. I have been dealing in a long drawn-out process since June 4, 2006. Delta Airlines left a container of luggage sitting on the tarmac, located it several hours after I arrived in Paris on June 5, 2006. Refused to advise WHEN I could expect to receive my luggage, finally on Wednesday June 7, Delta stated they were waiting for a flight that they could send the whole container... read full review »

I responded to an e-mail offer from Consumer Gain, promising a Gateway Laptop for responding to two offers from associated advertisers. I completed applications from CitiBank and Discover for a credit card. This is the second time I've completed one of their offers, and I'd best see my free laptop this time around, or I promise I'll become their worst nightmare! Thanks. read full review »

I took a cruise on NCL, the Dawn, this summer to Bermuda and the Bahamas. There were 10 of us - 5 rooms on deck 10. Various problems - horrible service, rude staff, lost shoe from luggage, room keys that wouldn't open causing us to lose the use of 1 room for the first full day, poor quality food. Whenever we tried to get help the response from management was terrible and very rude. An expensive pair of shoes was lost out of my luggage when delivered to my room (rip was in luggage and 1 shoe was missing) and they said it was my fault. I... read full review »

On July 4, 2006 I won a bid on a ring from auction riot.com, I still have not received the ring and it was paid for on the same day I won the bid plus shipping cost. I have written and sent 3 e-mails to [email protected] which is who I paid for the ring. I still have heard nothing at all from them, I also have e-mailed auction riot.com customer service but have not heard anything from them either. Looks like I was ripped off !, I am trying to determine which better business bureau to contact to complain to them also. Thanks, Robert ( P.S. Please do not display my e-mail address ) read full review »

My family and I went to Cozumel Mexico for vacation on July 3 -7, 2006. On July 4, we attended a 90-minute timeshare presentation and purchased a one bedroom suite from Sunset Lagoon Beach for $10,000. We were pressured relentlessly over and over from their sales people. We were told that Sunset would guarantee the rental income of $1,000 for an unused week if we rent our weeks through Resorts International Marketing Corp (RIMC) with one-time processing fee of $549. The salesman Jayeson kept saying that it was a win-win situation. He told... read full review »

I bought this iron from Lowe's a couple months ago. I sent in registration. At first I loved the iron, however I can't put water in it! When I try to steam the water leaks out the bottom, I have water spots all over my clothes. I am one of the few people who iron everything--I must keep a spray bottle to use instead of letting the iron do its job. I can't find my sales receipt, is there anything you can do for me? i STILL HAVE THE BOX. Can it be exchanged? Sue Greenville, Ky 42345 read full review »

On June 16,2006, I entered in an agreement with Custom Roofing & Exteriors, 4100 Powerline Rd, U-4 Pompano Beach, Fla. 954-568-0694. I gave their representative, Tom Church, a check for $1,000.00 which was presented to my bank and cleared on 6/27/06. I sent a notarized letter to Custom Roofing on June 17 as requested by Mr Church. I waited 2 weeks and did not hear from them. I called to the city of Tamarac to find out if a permit was issued for the repair work. I was concerned because Mr Church said the work would be completed by August... read full review »

My wife and I bought a dinning room table set at Levitz – total cost over $1,400. They attempted the first delivery the following week. The dining table must have been dropped, it had a huge dent on one corner – did not accept the table I’m told they would deliver a new one next week. At this point no that big a deal, they will have one to us next week. Also, one of the no-arm-chairs had arm-chair parts and subsequently had four holes on the seat base – needs to be replaced. It is impossible to miss seeing... read full review »

This is a major business that intentionally rips off its customers. The business should not be allowed to charge so much interest and sometimes charges that are not explained. I was recently ripped off by RAC here in Galveston Texas. I had been a customer of RAC since 1998. My first purchased from RAC was a bunk bed set for my daughters and to say it was paid for and I did not have much hassle from them. I ended up paying $3500 for a bunk bed that would have cost much less in a regular furniture store. The interest was ridiculous. Then again... read full review »

We recently had a pool built in our backyard and hired Country Club Sod and Landscape to install the backyard irrigation system and resod my front yard with St. Augustine and my neighbor's side and backyard with Bahia. We hired Country Club because, according to them, they ordered their sod from Duda, the sod was warranted against weeds and insects, and they did not require payment until the work was complete. We noticed weeds after the first week of installation and contacted Country Club. They sent Ed Stein out to look at our lawn and... read full review »

The product is very cute but the customer service at the franchisees (at least at Far Hills, NJ) and at the corporate office have had us tell them NOT TO DELIVER TO US! A friend wanted to send us one of their baskets of fruit to thank me for helping them with some PC problems (I know how to fix PCs... if you can't tell, I can't make nice LOOKING websites! But the content, at least here is what counts). So the Far Hills office calls to tell us they will be delivering a gift. I ask who it's from 3 times and it wasn't... read full review »

They will not stop sending me vitamins even after you have canceled the recurring order. Who is overseeing this company? A consumer-friendly company would be honorable. VitaPower is making a name alright, a VERY BAD one. If my dispute over the automatic charge to my credit card won't work, I may have to take legal action for unauthorized use. I wonder how many people would join together to sue this company. Maybe they better take care of their customers. read full review »

A car insured by Unitrin Direct totaled my car. It took 8 days for the claims rep to return our phone calls. On the 9th day, I was allowed a rental car for a week. The claims rep gave me a low-ball figure for my ruined car. It is not enough to purchase anything comparable to my vehicle. The claims rep lied to my husband on several occasions, yelled at him, hung up on him, refused to transfer him to a supervisor, told him he could care less about our problems, and will not add days to our rental car until we can find a car to buy. We have never... read full review »

We have bough the Whirlpool washing machine in 2003 and it is having some problem. I have registered a complain with Bangalore Karnataka India.Service center 10 days back and nobody has attended the complain. Complain No(Call No): 2701. One technician called Shabari (9243459417) from service center called up and with him I was enquiring about the timings they work and when is he going to come he behaved in a very rude way. He just doesn't have decency, He doesn't't know how to talk to the customer and I don't... read full review »

Don't know if this is possibly so standard as to be boring ... But I was dealing with Sames-Crow Ford dealership in Corpus Christi, Texas. The finance department was absolutely TERRIBLE regarding how they handled this all-cash sale. First, they told me that I HAD to have the car registered in Texas (even tho I am moving to North Carolina in about a month and already had an address there... They told me, straight, that this could NOT be done -- but I had it on good authority from two other dealerships that this was a routine... read full review »

My mother purchased me a Craftsman Riding Lawn Mower in 2005. Every since I had the mower it has had to be repaired so many times that I can not even count. Just in 2006 the repair man has been out to my house, March, April, May and June. It has had two head gaskets replaced and the engine has been replaced 3 times. The mower was not cheap and it should have never broken down. I am sick and tired of not getting anything done. All they tell me is to call the service department and get an apointment for them to come out to fix it. This mower i... read full review »

Autumn Argus promised to ship a Sphynx cat to me in the UK under the passports for Pets scheme. I was told by Barbara that she had shipped to the UK before and she would get the blood tests started. This was back in Feburary 2006 .I sent her a $2140 deposit towards the cat and for the upkeep of the cat plus vet expences. I recieved a contract outlining the expences of keeping the cat for the 7 months duration of the pets passport etc. I contacted Barbara on the , to see when the cat was going to be shipped ,only to be told that she... read full review »

In April of 2006 I purchased 6 ATV's from a SUNL dealer thru EBAY. This dealer, who I will not name, has been so very helpful. I have no complaints at all about him. He has sent me box after box of parts for free. What absolutely floors me, is how incredibly poorly these things are made. My kids are all average sized, ranging from 6 yrs old to 11 yrs old. They only ride them on the weekends in our 4.5 acres of flat as can be grass yard. No jumps, tricks, rough riding, nothing. These things have been an endless headache for me. I seriously... read full review »

August 9th purchased hp computer package for my daughter to take to college. She moved and installed new computer only to find out that it didnt work. Called hp customer Hotline and tryed to communicate with a tech in india. Who after alot of trouble shooting decided the network card was defective.my daughter then called me in tears to try to figure out what to do. I then called the customer number to see if i could receive some customer service. I was dreaming! I was connected to an employee from india who was very rude and unconcerned i then... read full review »

Lies, lies, & you guessed it...more lies and all from Honda & it's ad campaign claiming 49/50 MPG on their touted 2006 Honda Civic Hybrid. We fell for the sales pitch & hype when we plunked down $27,000 in April '06 for our new Honda Civic Hybrid. Turning out to be Truly a bad move, as we have never seen anything over 34 MPG & it's currently 32 MPG. A far cry from their deceitful and misleading claims. After confronting our Dealership (Penske Honda with this information, one of their staff (an obvious trouble... read full review »

We purchased a Sirius S50 receiver from Circuit City in December 2005. It was no longer working by June 2006. We took it to our local Circuit City for repair and they denied us becuase we bought the unit online. The online service rep. referred me to Directed Electronics for repair. We sent our unit in on July 3, 2006. Directed has had it ever since. Every time we call you you say it will be 2 more weeks. The level of run around we have been given is completely unacceptable. Noone is standing behind this piece of garbage receiver. Not the... read full review »

In July 2005 Chase claimed I was 30days late on my payment increasing my interest rate to 27%, my bank payment history showed I made a payment for the month of July also in April 2006 I made a payment of two thousand at the time I had a balance of over four thousand, on my May 2006 statement the balance was over 3 thousand dollars more than one hundred of fees was added. Chase stated on my Credit Report I'm 90day late. Which is ruining my credit. I closed that account over 2yrs, no matter how much money I pay, my balance never goes under... read full review »

In November 2003 we purchased a Kenmore Elite Dishwasher Model #16473. Within the year we noticed that the counter- top just above the dishwasher was bulging out due to the steam which went straight up into the countertop. I called the Sears in Glendale, AZ that we purchased it from and was passed from one person to another for months. In June 2005, Sears sent a technician out who wrote "Vent damaged counter refer to manager and selling store" Goldwing Appliance co. determined that it was installed correctly. I was referred to Sear... read full review »