As with most companies nowadays, the European airline, Easy Jet, provides sub-standard customer service. My complaint with this airline has to do with a double-booking I made because, when I went online the day before my flight was to depart, I could find no record of my booking in my itinerary on their website. There was information about a different booking, but none about the following day's, which made me think that it had somehow not been made. Since I was concerned about getting on this flight, and, being in France, had difficulty... read full review »

In 1993, on May 26th we set up a company called Yorkshire Enterprises On Plane Golf Inc. and soon after we purchased a merchant account number. After 1 year the company did not get off the ground and we cancelled the number. We have been charged $66 per month for this account ever since. read full review »

I recently purchased the Prepaid card from Airtel for making calls to India. They have great rate of 7.9 c per minute with a promotional offer of doubling your balance on the first purchase and the first recharge before Jan 1st and Jan 31st respectively. But what is the use of all this, when businesses rush in to cash in on the holiday season and come out with Applications that don't serve the purpose. 1) The website is error prone. It takes a long time to populate any dynamic data like my balance or my user account information... read full review »

My sister ordered my daughter an iPod online and this is what she had to say about the experience: I can't believe how difficult it was ordering the thing! I should complain to Apple. I've never had such a hard time. Between the questions it asked regarding the county it was going to, and the signature requirement I just about gave up. They even phoned me this morning because they said there was some confusion regarding what was the billing address and what was the mailing address, although when I gave him the information he... read full review »

We purchased a car in 2001 with financing from a local lender. During the course of the loan, the loan was purchased by Citifinancial Auto. The final payment was due in August 2006. Our normal monthly payment was approx. $350. In August we were informed the final payment would be approx. $1300. After numerous phone calls, countless explanations, and an infinity spent on hold we were informed that the original lender had attached two months worth of insurance and the interest on that had inflated the loan amount. It took three months for... read full review »

Last nightI bought a Martha Stewart pre lit 4 ft.christmas tree that originally sold for 59.99. Tonight, the entire top section of lights are not working. Rather than return it, I plan to rip all the lights off (I wanted clear lights anyway) But my point is I want to inform ANYONE who buys one of these trees to carefully examine how the branches are assembled. Since I bought the last one which was on display , I did not know how it was assemembled, but the store clerk asked me if he could please leave it assembled, he would even carry it... read full review »

Just a warning to those doing some last minute christmas card ordering online at Target.com. I would recommend calling ahead to make sure the location you choose for pickup can accommodate your order. We placed our order 3 days ago for a set of xmas cards, 1 hour processing time. We selected the closest Target and placed our order. We went in the next day and were told there were not ready yet. Not a big deal. We were disappointed since we were told 1 hour processing and we gave them a whole day, but no big deal. We were told to come... read full review »

ADT Insurance Co. Offered me $25,500 +/- on a Two story building that was Insured for $223,000. Personal Property $220,000. Loss of Use $74,500. ADT stalled and delay settling for over one year that I had to give it to a Law firm to try and receive a fair settlement in or out of Court. In this area most comparable buildings the replacement cost is double. or almost $500,000. I needed a place to live because the Building Inspector condemned the building. ADT would not even pay the loss of use $74,500. read full review »

I was contacted by Dan Goodman re. selling a timeshare. My husband and I had decided that we did not need all four weeks that we had purchased so thought this would be a good idea. We paid $2535US up front (that was all we would have to pay!!!!). It has been for sale for six months - I cannot reach anyone to find out what is happening. They have changed their phone numbers at least once. I leave messages daily and weekly to no avail. We received an offer on July 28 and nothing since other than one call to notify us of a change of... read full review »

Signed up in SEPTEMBER for my current number to be ported and switched over to ECR Voice. Sent in appropriate forms TWICE - customer service acknowledge receipt. ECR Never sent box, charged me for service during three months I was signed up with them - dropped the ball and didn't port number and I have a dead phone line used for my customers starting Dec. 1 - during the busiest business month of the year. They charged me but never ported my number and I never had service with them. Everyone at customer service "confused". NO... read full review »

I ordered a coffee maker from ismartshoppe and have not received it yet. The order was placed in early November. I send emails almost daily asking where my coffeemaker is and as of this date, still no reply or merchandise. FBI should get involved with this internet scam site. read full review »

I went to the BK on Grindstone in Columbia Missouri at 1230 December 13th. I clearly stated I wanted the Triple Whopper Sandwich only, side salad with ranch, Whopper with cheese meal large sized, and a BK big fish sandwich. I clearly stated I wanted it to go. I also clearly stated I wanted the fish in its own bag. When my order came, it was presented to me on a dine in tray. I stated I had ordered it to go. It was then presented to me with two bags. In one bag was the salad alone, in the other bag was my fries, triple whopper and single... read full review »

Certegy is used by companies such as Sun Glass Hut and Walgren's for check review during purchase. Certegy uses incompetent methods do determine the validity of a check despite the validity of a check, the checking account or the bank. What Certegy denies is approved by another check service vendor on the same day. Writing checks to pay-as-you-go v. charging everything on cards is punished by Certegy.I need info on how to force change on Certegy so that check purchases are properly dealt with. Will consider law suit. Calling Certegy @ (800) 770-3792 provides no relief. read full review »

Do NOT sign up for a Direct Buy membership. The free visit requires that you pay $4,000 that day for your membership. This is a poorly run business (and a rip off). Approximate Dates --- May 2006 - We paid our membership fees and placed our first order (and prepaid for that). The order was received in June 2006 with missing parts. Returned the order for refund. It is December 2006 and we still have no refund. June 2006 - We placed and prepaid for our second order. We were called and told the items were backordered until August... read full review »

We placed an on line order at www.flypentop.com for two Fly Pen Combo Packs. Leap Frog Enterprises advertises that when you place an order for the combo pack you receive a free backpack. Once our order was placed, and we attempted to confirm it, only one backpack showed up on the order. At www.flypentop.com your order, once entered, cannot be updated nor edited. We placed numerous telephone calls to Leap Frog Enterprises, all of which required at least three hours of our time attempting to resolve this simple problem. When we finally... read full review »

I placed an order for a wireless internal card thru them and each time I check the status of the order it states "in process". I've called several times and they continue to play games with me. Each person states that I have to call a different number and after 2 days I was finally told that the order had been released to the warehouse but I still haven't received my order which was supposed to ship next day air. I have already been charged for this order. read full review »

We bought a Pavilion DV 1000 from HP in August of 2005. My daughter used this laptop for college work for about 9 months. I sat idle over the summer months and when she returned to school in August of 2006, she started to have problems with the unit. She called HP - warranty had just expired on the new unit. She asked about buying the extended warranty and specifically asked if that would cover everything about the computer. They said 'yes'. She paid them $99.00 over the phone. Then, she was told she had to wait 30 days for service... read full review »

Re: LONDON SHUTTLE SERVICE My claim is that I did not receive service as promised by LONDON SHUTTLE SERVICE. We called LONDON SHUTTLE SERVICE and they advised us prior to booking that we would need 2 hours to get from Stansted to Heathrow. Based upon our itinerary, (which we emailed to them prior to booking) they assured us that since we had 4 hours before departure, time was and would not be an issue. Why would I hire a shuttle service if they could not promise me arrival in plenty of time to make my connection? Futhermore, we had... read full review »

I used to have phone and internet with this company when I moved I had my services turned off and asked to have a ket sent to me so that I could return the modem that I had but nothing ever came so I called back and asked agene but nothing came but a bill for $99.00 I called agene and was told that they would get the box right out to me but it has never came so I sent the motem to my mom and had her return it to them and they are still trying to bill me for it so I have called and they said that yes they have the motem and now here I am... read full review »

I was referred to an Endocrinologist by my primary physician for symptoms which she could not explain. When Dr. Mandry came into the room, I had given him a list of my symptoms, which he rapidly read through, and then began criticizing me. He began claiming that I needed to see a psychologist for a stress-related issue and that I was making it all up in my head. I was pleading for help and he was telling me to get my head checked. It was the single most offensive and insulting experience of my life. I urge everyone to not go to this doctor! read full review »

67.90 out of my bank acct, I did not ask for them to send me 12 mags per week. I called them and finally after a month. They tried to play a voice conversation authorizing membership. Now they are out of GA. Now I also Have a mag. company out of who knows where off my checking acct, that they say they don't have a record of me . Where the hell are these coming from ??? They have charged me over 500.00 dollars in 2 months charging me late fees. Also who the hell is this Direct Discount Club. I finally got a hold of them. Oyh yea they... read full review »

Petland in Chicago ridge was the place when it all started...me and my mother walked in just to look around before we went home... there was a tiny female chihuahua puppy in the cage.. A man took her out for us, to see her. She was shaking of fear, her eyes were runny, and she was trying to get away. We were very close to getting her but... $1300 and when we saw her vet report, she was bred by omish people?? in a mill?? We didn’t get this puppy... it was probably sick... the man was very pushy "awww she really seems to like... read full review »

A few months ago, The Law Offices of Gerald E. Moore began harassing me about a debt which was in dispute with the original creditor. They began calling me nearly every day to pay on this disputed debt. I sent these jerks a CEASE AND DESIST letter, but this corrupt LAW FIRM just ignored my CEASE AND DESIST LETTER and continued to call. After they failed to extract unjust money from me, they began calling my family members (in another state) to try and embarrass me into paying the disputed bill. In fact, an employee of Moore read full review »

Randy had no trouble reporting me. My mishap was due to a dropshiper that took the money but did not deliver all the product. He has caused me nothing but grief. Randy Ward is listed as an Ebay Seller under randy332. Please use caution when you buy from this Seller. See below his negative remarks: *****Never sent me the payment even after he told me he would on several occasions. Seller michaelw468( 14) May-10-06 05:10 6048493955 *****19 days after auction end and still NO payment! Seller garciag_60614( 270) Feb-21-05 07:29... read full review »

We bought this time share 11/11/06. We tried to cancel the contract within the recession period & was told we can but will lose all our deposit. In spite of the documentation we have at hand, the salesperson insisted that the document does not apply to us. We felt trapped & helpless. We figured that's the end of that. Upon coming home in the U.S., we discovered more inaccurate information. We had pleaded our case with the company & so far has not resolved our issue. We can not believe what sales people will go to make commission. This is not right. read full review »

I ate there about two months ago! First i saw the chef and some other kitchen people SMOKING in the back by the garbage! Gross. Next the tuna dish came out looked nice but was totally overcooked. Appearance means nothing. I am never going back. Hope you feel better. You should sue those guys. read full review »

We ordered 3 Thanksgiving dinners, we waited for 30-45 minutes, the waiter brought one plate of food. There was no silverware on the table to eat with. We waited about 30 more minutes, never received the other 2 plates of food we ordered. We walked out without eating. What a Thanksgiving!! read full review »

We just flew, for the first time, with Virgin Atlantic to Heathrow. Our one way ticket was very inexpensive and we had a great few days in London because of Virgin's lost cost fare. I booked this flight way in advance and got a aisle and middle seat for my wife and myself. I absolutely need an aisle and would not have booked this flight if one wasn't available. When I got my boarding pass at the airport I noticed that our seats had been changed. Why? It was a light flight and they had to redistribute the load for... read full review »

I'm ignored at the register for about 5 minutes, then I get the "oh were you ready to pay?" No worries, it's busy, so we start the transaction. To start off she asks "Can I get your last name?" and I say, "no thanks". She stares at me, her manager turns to look, if there had been music playing it would have come to a complete stop and everyone in the store would have dropped what they were holding to turn, and she replies "um...seriously?" To which I say "um...yes". I'm so sick... read full review »

This is long, so please pardon me. I was searching for complaints on Public Storage and ran across my3cents.com. I'm in a dilemma with Public Storage in West Haven, CT. In March, 2006, I became homeless after my landlord did not pay her mortgage and the bank foreclosed. The bank wanted the house empty and, I was forced to place my belongings in storage. I chose public storage because of a $1.00 special they had. When I obtained my unit, I also applied for the 3 month stay special. I was forced to stay in a hotel, that... read full review »

In 4/06 my 82 yo aunt received email notification that her internet security program (symantec) was about to expire. As before she submitted a check for $25 to renew. The check was cashed 3 weeks later but the "about to expire" notifications continued. she wrote 2 letters but did not receive a reply, and gave up. The frustration wasn't worth persisting. I took over the 'quest' in October and have made at least a dozen calls, received one email with an incorrect address, FAXed cancelled checks and bank statement... read full review »

I was given a gift card a year ago as a present. I went to use the card and was informed that the card had expired and there is no value on it. Somebody gave them money to purchase the gift card, and they converted the cash to a card that has restrictions and expiration dates attached to it. read full review »

To GM Customer service Buick Customer Assistance Complaint Department This is to inform your complaint department about the high-pressure disgusting way we were treated at the Randy Wise Chevrolet Buick Pontiac dealership in Milan Michigan. It started with my phone call to them asking for a price on a 2006 Buick Terraza. We were coming off a lease on a Buick Rainier, which we liked very much except the rear wheel drive was not good in Michigan Winters. The Terraza at over $400 per month lease was more than we wanted to pay... read full review »

Our family is enjoying Thanksgiving and are all here and agree that is extremely unreasonable of the NFL to charge consumers to enjoy a national sport, which historically was family entertainment and costs incorporated under basic network tv and/or cable. Sitting around the fire after dinner and watching football with family was enjoyable growing up. Tonight could not watch the Denver / Kansas game after eating and are watching some other program. For years this has been part of our holiday and today we were told by our Brighthouse... read full review »

I recently separated from my wife. I called GEICO to ask them to send our auto insurance bills to my new address. When they heard I was separated, GEICO immediately removed me from my former policy (which jointly insured both my estranged wife and I) leaving only my estranged wife on the policy. GEICO then created a new policy for me (increasing my premium by over 100%). They also re-rated the former policy (which covers my estranged wife) and refused to discuss the new premium with me. Finally, they re-applied my most recent premium payment... read full review »

I am writing about a towing company located in Glen Burnie called Elvaton. I found them listed in the phone book. Their advertisement claims they tow motorcycles. They do, but they are way too expensive. I contacted them and a man named Josh answered the phone. I asked them how much it would cost to tow a MOTORCYCLE from point A to point B. He said it would be a $40 hookup and $3 per mile. I checked mapquest, and it was 21 miles, so I estimated the cost would be a little over $100. After looking at other companies, I decided to go with... read full review »

My daughter and I thought we had medical coverage though this company, but it appears that we only pay for insurance. When medical bills are presented they are denied for payment. The list of excuses is long for this company. 80% coverage of medical bills must have only been a promise by Mid-West Life Insurance Company. It is certainly not a promise they intended on keeping. My doctor called Mid-West Life Insurance to make sure the procedure was covered. Mid-West said it was covered and then they refused to pay my doctor. My credit and my relationship with my doctors has changed. read full review »

Afew months ago I had a free sample of Hoodia mailed out to me. I paid the shipping.. ok fine. However I DID NOT authorize ANYONE to debit my account for another shipment of over $70.00 I am not using this product and am more than happy to return the very first bottle (free) plus this ridiculous supply of extra product I didn't even ask for. Please contact me as soon as possible as I am getting in contact with my lawyer. I am returning this and am requesting an address. I don't mean to sound very ugly, but I find it pretty funny... read full review »

I purchased a sleepnumber bed from your Potomac Mills Store in Woodbridge VA almost a year and a half ago. I cannot express how completely UNHAPPY!!! I am with your product. I can honestly say sleeping on a bed of nails would probably be more comfortable. I wake with a extreme back ache every morning. The middle of my mattress looks like it is sunken in and I constantly lay in a big hole. I am ashamed to say that I ever purchased this product. This product should be taken off the market. Consumers Beware!!! read full review »