LOCATION: United States
USPS - Indianapolis, IN
We have lived at this address for 26 years. In 2006, our 2005 tax W2s were sent back to our employers. This caused an extended delay in our tax refund and subsequent plans for vacation. In addition, I confirmed with several other companies that our mail, although properly addressed was being returned. I complained repeatedly both to this web site and the post office directly and I was assured that the problem was fixed.
As of this complaint I have confirmed with several family members that 2006 Christmas cards sent to our address had been... read full review »
Sallie Mae Financial Services
I received an email today from sallie mae services stating that they have not received payment on an account #9117317684-1 that I thought was paid since 7-13-06 when I used the last slip in the payment book and did not receive any other payment books or statements on the account. Now, it has been 6 months since a payment has been made on that account. I called the number on the paper that I printed from the email and I had a very difficult time in reaching a real person. I finally reached Natalie but she was difficult to understand due to her... read full review »
Sony 42 Lcd Hd Tv
I purchased this TV in March of 2006. I had a service problem with it two times. I contacted Sony after troubleshooting. I was told to take it to a Sony service dealer. My problem is: The TV is not a year old. Why should I have to take a 42" TV to be repaired when I have not had it long enough for the warranty to expire?
I purchased it, I picked it up, I installed it and now I need to take it to get it serviced. What do I do here?
If I take it anywhere, it should be back to Circuit City to have it replaced.
I talked to Store... read full review »
Macy's Watch Repair - Edison, New Jersey
Macy's Watch Repair, Menlo Park Mall, Edison, New Jersey
I brought my watch to Macy's to be fixed, and it was a disaster. It took longer than they said it would, and then when I got the watch back, it stopped working soon after. I returned to Macy's soon after this to get a refund, was told by the clerk that he needed to speak with his manager about it and he took my watch back, saying that they would call me about it. I never received a call.
A few weeks later I returned to Macy's to collect my refund and my... read full review »
Chase Credit Card
After reading other Chase Credit Card complaints, I am glad I'm not alone, but at the same time, it's sad that Chase has not woken up to their horrible customer service. I'm going to get out of my credit card as soon as I can use or transfer my airline miles.
The poor customer service started in December when I was trying to fix a problem that seemed to lie with my Chase Credit Card online management service. The representative I was speaking with gave me huge attitude and kept telling me something had to be the way it wa... read full review »
Sears Home Central
Do not use Sears Home Central for any home repair work. I contracted with them for an air conditioner in June. The unit was installed after the promised time on the contract which is not actually the complaint.
They promised to obtain the necessary permits which was never done. My uncle had the same problem with them when he had a furnace installed. It has been 6 months and we still are without a permit. We have contacted the Better Business Bureau and they do not seem to care about that either. They have done nothing to solve thi... read full review »
Heartland Home Finance Home Loan
Heartland Home Finance Inc 1401 Branding Lane Downers Grove Il 60515 In 2004 February 14 my mother age 74 took out a loan for a second mortgage on her home for $87000.00. Her closing cost on this loan were $8149.00. My mother is deceased now she passed away on January 5Th 2007. My wife had contact with this company and they said they would discuss this and contact us at a later date well on Jan 10hh we were contacted by there atty Mr Beck who was very rude to my wife and belligerent. She passed the phone to me and I was treated in the same... read full review »
AOL Dial-Up Service
I can't get Broadband in area. My dial up is so bad it took 45 min to get into 2 web sites I needed to access. Why has AOL been so slow lately? Are they downloading updates or trying to gear-up for Vista? If AOL reads this, will you please go back to your regular service speed... Thanks read full review »
DishNetwork
I wanted to add more channels to my Dishnetwork, I had a very professional and wonderful person (Brian) to our house he told us we needed a new Dish so we could get National Geographic, since our Dish is on the roof it could not be done since we had lots of snow on the roof. We rescheduled for another day, January 29, 2007 another person came to our house he did not introduce himself, he drove a white GMC pick-up truck with no name on it, but what really made me suspicious there was no license plate, not on the front nor on the back, just a... read full review »
A1 Towing
A1 towing in Alexandria on Vine Street, they stole $50 some dollars from my glovebox that was my little brothers money that he told me to hold for him after I dropped him off at work, my center console was all rearranged, they had searched through my car, why I have no idea that is not there job, anyways i called them they were like this driver has been with us 7 years theres no way he would do that, then I asked is there a list of complaints on this driver and they said yeah but denied me the information saying the public cannot have acce... read full review »
RiteBuys.com
I had ordered a camera on Nov. 26th 2006 online using a credit card. I called a week later to determine why my order had not been processed. Unknown to me there is a required confirmation call on the customers part. Finally the order was processed over the phone. My camera arrives on Dec. 10th 2006. I open the package to discover it is the wrong camera, and a refurbished one at that. Their web site claims to sell only new cameras. I look at the order slip that came with the package and it lists the camera I did order and I was charged in full... read full review »
Physical Enhancement Labs, Inc - Thin Tabs
Last week I made a purchase for a free 15 day trial of the thin tabs and all I was to pay was the shipping charge of $4.95. On Saturday I checked my debit card statement online and there was a charge for $149.95 from Thin Tabs that I never authorized. I called the sales number and of course noone has called me back. I want the charge taken off my debit card. The product does not work and I didn't authorize this charge. read full review »
ICON Health & Fitness
Below is not even an explanation. It’s the actual email conversation I had with Icon.
After sending my last response, I sent another email to confirm the information. No reply. No calls. No fax.
Again, I sent another to confirm that they’re going to send the correct ones as they said.
Again, no replies. I just want what I’m due.
ICON Health & Fitness
Customer Service Department
1500 South 1000 West
Logan, UT 84321 read full review »
SwagVault.com
Swagvault.com is a thief. Paid 29.95 for services online, and they were not given as promised.
Please beware - use a different gold service. read full review »
Wilmington Finance / Morequity
I concur with others who have had bad experiences with Wilmington Finance or their loan servicing division - Morequity. I would not recommend doing business with them. While I was aware of the 3-year prepayment penalty provision when I signed the loan from Wilmington Finance, I did not realize the inconvenience and magnitude of a penalty of 5% of the remaining balance. In our case, the balance is over $200K yielding a penalty of over $10,000! I have other loans with prepayment penalties that are not anywhere near as severe as that. We're... read full review »
Columbia House
In 2004, a minor in my home ordered these in my name. Upon receipt I called and informed them of this. They sent me a return address label for the "Intro Package" and the 2 Director Selections that had been shipped in the meantime. I returned all the DVD's and never heard another word. Until now.
This past week I got a letter from a collection agency. Columbia House turned me in for not having "filled my obligation." First off, it wasn't mine to fill, it was fraud. Secondly, I returned the DVD's to them AT... read full review »
Adventura and Sun Palace Premier - Palace Resorts
We consented to a 90 minute presentation that lasted 4 hours and consented to their vacation plan while in Playa del Carmen Mexico. However before we left - 5 days later - decided this was not for us. It cost us almost $1500 for this foolish mistake. We did get out but at that price. They said there was NO get out clause. Buyers beware. Lots of other stories on this site. I have made a pact with myself. Sleep on it and if you are on vacation come back and learn about what you are buying. If we had come back to the states and wanted out no telling what it would have cost. read full review »
Pines Restaurant - Latin American
My complaint has to do with roaches. I visited the restaurant today with my family for lunch I had kids and my whole family there and I wasn't paying attention to the table or the floors, things people usually don't worry about when eating at a restaurant that I thought was clean. My son had to use the restroom so I went to take him, all the toilets were flooded so if I flushed the toilet would had over flooded so I hat to go to Navarro the store next to the restaurant with my son. The food finally came and we were eating when my... read full review »
Sears Kenmore / Front Load Washer and Dryer (Frigidaire Assembled)
We purchased a front load washer and dryer in 1999 from Sears, I've tried on phone to get help with problem machine quality is is very poor. The tub spider (trans) completely oxidized and came apart. I'm a commercial laundry mechanic for 26 yrs. The only way i can purchase part i need is to purchase new tub assembly. No one at Sears would give me any assistance. The machine has a 25yr warranty on motor and transmission. Their phone, customer service and warranties are a joke. Thank you. read full review »
Airtel Prepaid USA Call India
If you are a customer of airtel prepaid USA call India then be careful, keep checking your account (money) regularly. They are deducting extra money on each call. It happened with me today itself. They deduct $0.02 extra. When I called up their customer support. They accept there is a mismatch of figures and glad that they will take action with in 24 hours. Let me see. Its by chance I calculate the money today. Otherwise I do not know since when its happening. Be careful. I wish if I could have sunil bharti mittal email id/phone no? Would like to talk to him about this issue. Its disgusting. read full review »
Publix Supermarkets
Company is self insured and administered by BCBS of Georgia. BCBS has refused payment for radiation therapy for a prostate cancer patient. Their excuse is that the treatment is not FDA approved. This is not true because it is covered by Meducare. They consistently pay network providers as out of network. Some claims are refused the same day they are submitted. I have contacted the HR dept of Publix, they sent the letter to the benefits dept. Which netted the same result.
PS: The treatment center that administered the therapy, Inter... read full review »
Empire Digital (EmpireDigital)
I bought a new video camera from this company on ebay with "buy it now". I had to leave my phone number etc on their payment page. I received a phone call... High pressure to buy accessories and upgrades and warranty. Very difficult to convince them i only wanted the camera... Weeks went buy an no camera...emails not answered...finally went to paypal and received a refund... Then calls from the company saying they would give me 10 pct on next purchase if i gave them good feedback...asked them to put this in an email... They never... read full review »
Accor
Franchisee, John H. Wolf, has allowed his motel manager, Lee Judson, to engage in an egregiously questionable business practice. His manager has insinuated my wife and I are engaged in criminal activities by lumping us in with prostitutes, drug dealers and their ilk by putting us on his Do Not Rent list. This nefarious list is generally used by some managers in the hospitality industry to keep those kinds of people out, and rightfully so.
But my wife and I are both disabled senior citizens who have happily stayed at Mr Wolf'... read full review »
HP Tech Support
Hi, i have a HP complaint!
I have the following:
**hp pavilion a605x
**serial number: mxk4300vow
**windows xp home
issues date: 2/17/07
ref. Number: #gqd681-01
case number: #7337463273
Complaint:
I have always used bought and used h/p products in the past. After my experience today, i will reconsider this in the future! This is what happened!!!!
**my kid's did something to my computer that left me no choice but to phone h/p for help.
**yes......i was fully aware of the fact that my warranty ha... read full review »
Blue Hippo
These computer jerks debited my account for 129$ then i had to wait six week to receive a computer that they were charging me 39.99 a week for debiting out my account. After this time was up i called them they said i did not mail some documents that they mailed me, which i never received. Therefore she mailed me some more papers and informed me that it would take 2 additional weeks to receive these papers. Then i got the papers i signed them (forgive me for being so stupid) ita been over six more weeks i have no computer, they still debited... read full review »
GEMB Store Credit Cards
Beware of store credit cards issued through GEMB. I had my identity stolen after I got a GEMB card through Lowes. I've also seen similar horror stories posted on other websites. The thieves have already tried to buy 2 cars in my name in addition to $8000 in charges so far. I believe that an insider at GEMB is selling info to an identity theft ring and they're using Equifax credit reports to hit existing accounts and using the valuable on these reports to open new accounts. If this happens to you, the first thing you need to do i... read full review »
Dell, Inc.
On January 21, 2007, I ordered a Dell Dimension C521 Desktop which was advertised in the USA Weekend section of my local newspaper.
The advertisement, which I still have, offered a free express upgrade to Windows Vista. This was also promised to me when I called in my order (which, by the way, took no time at all compared to contacting Dell for my "free" upgrade). When I received my computer and logged onto www.dellvistaupgrade.com, the web site given to me by Dell to accomplish the upgrade, I had to put in information regarding... read full review »
Nextel / Sprint
I closed my Nextel account in December 2006 and paid my last bill with the understanding there would be a credit on my next statement.
I was informed I would receive a check for $40.60 I waited as asked until my next statement date January 15 and found the Total Credit Balance of $-40.60 I called to confirm a check would be sent and was told it was sent. This is where the deception on there part started the request was denied and they don’t tell you! No check came and after hours on the phone over several different days they again... read full review »
Washington Mutual - Staten Island, NY
Stopped by WashingtonMutualBanktoday (2/15) at 2655 Richmond Ave; Staten Island, NY. Today the US Mint released new Washington dollar coins.Called bank.
Told they had new coins. Rushed over to branch.When I arrived,i was informed that I could NOT purchase a roll of new coins,nor ten new coins, NOT EVEN one new coin, because I wasn't a bank customer. Told them I called to confirm ability,and that nobody informed me that i had to be a bank depositor in order to get coins. Asked for courtesy of at least selling me several coins, but... read full review »
Allure Occasions
I was just sent a letter by Allure Occasions with Terms of Agreement for me and my family to sign stating that I will not post anymore statements about them within any media outlets and to remove my current posting from this site.
After doing so I will be refunded my deposit. This letter was obviously not drafted by a lawyer and one should be consulted before this company decides to draw up agreements.
I will not stop telling the truth. I was just contacted by a cable television network to participate on a Wedding show and I will... read full review »
Ebay & Match.com
I am a finally back in the US after a few years as CEO for a major global 1000 company based in Moscow, Russia.
I recently returned to start my own business. My complaints, range a bit as you'll see:
1) eBay has been sending me an invoice for a service purchased on there web-site. I've never been a part of eBay, nor, subscribed to there service or anyone affiliated with them. You do NOT do business online from Russia, even personal. I've got no wife, no eBay history...must be my dog!
I am warned this is beyond the... read full review »
George Harte Infiniti
In 2003 we purchased a used 2001 Lexus RX300 and the extended warranty for $1500 from George Harte Infiniti in West Haven Connecticut.
The warranty we purchased was for a further 60,000 miles (giving us 100,000 miles) or 48 months which ever comes first. The salesman did all the paperwork (reams of paper as we also took finance on the vehicle) and we left. The warranty was with "Automotive Professionals Inc" avoid them like the plague!! We have an oil leak and took the vehicle in to be repaired under the terms of the warranty a... read full review »
Applied Learning Media
I sent for a free sample and after this they charge my credit card for 149.00. I return the unused pills, that I did not order, I called and was told that just because I returned my order I still wasn't getting a refund. read full review »
1800Flowers.com
I ordered some flowers from 1800flowers.com for my wife for Valentine's Day to be delivered to her at work. The delivery was guaranteed to be delivered on Valentine's Day and never got there.
I got worried around 2:00pm on Valentine's Day, so I decided to call and check on the order.
When I called the message said that all of there representatives were currently busy and ended the call. I didn't even have the choice of waiting to speak to someone.
I never got through to anyone on Valentine's Day and my... read full review »
Lowes - Riverdale, Georgia
My wife works as a vendor for Lowes stores. Over the last three weeks a male employee at the Riverdale Georgia Lowes, Hwy 85 & 138 has said several sexually explicit remarks to her. The management seems not to care. If you or a friend experienced similar treatment by a male at this store or if you are a current or ex female employee that knows about this behavior at this store please email me. read full review »
Sam's Club Computer Warranty
Last year I purchased an HP Laptop from Sam's Club. The factory warranty from HP was one year. I purchased an additional 2 years warranty from Sam's. My first year service from HP was excellent. At the end of the warranty I had a mechanical problem with the mouse Pad and sent it to Sam's warranty Co for service. They returned it un- repaired with no explanation. I called and was told that the warranty would not apply because the machine had been abused. After lengthy discussion they claimed that that there was water damage to... read full review »
Nexiderm
I was billed for my by-monthly order of Nexiderm last November 28, 2006. I still haven’t received it. I am out. I’m sure that I was accidentally overlooked. I e-mailed you a couple of days ago but as yet have had no reply. If there is a problem please let me know. I don’t want to be billed in February (as would be my normal billing cycle) when I haven’t received my November order yet. read full review »
Brunswick Readers Service
I was contacted (via the school I attend that sells my information to these companies) by this company who sells magazines and strong-armed into purchasing a magazine subscription. I was assured I would not be billed, however, I was immediately billed. There is nothing the credit card company can do for me as it is a ‘pending’ transaction. I should be smart enough not to fall for these things but I suppose we all learn at one point or another.
Brunswick Readers Service
30 Main street
South River NJ read full review »
Horizon Gold
This is a good one. These people get you a $500 unsecured credit card for a one time fee of $79.95 and a monthly maintenance fee of $19.95. The card is called Horizon Gold. When you go to the web site it isn't there. When you call the phone number it's disconnected. What's a girl to do? I'd like to beat the, never mind, it's just that this whole money scam thing makes me so angry it is unbelievable. I don't get much financially anyway and to get even less is deplorable. How do you catch these people? Here one day and gone tomorrow!
Cynthia L. Haltom read full review »
Air Sahara
I had booked an AIR SAHARA ticket on 12th December from Delhi-Bangalore for 4:20pm flight but due to bad weather the flight got cancelled. I asked for cancellation and I was informed that the money will get refunded and there will be nil charges for cancellation.
Its been more than 2 months now and I still haven't got my refunds back. read full review »
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