Publix is the most expesive supermarket in South Florida and the food they sell ***. Their produce is always rotton or dried out but they overchargefor it. I got violently sick from their plum tomatoes. And I have been unable to get out of bed for the past two days. They rip off the poor with rotten food. Their meats are also dry and going bad. It is time to report them to tge better business bureau and sue them for trying to murder the public. I feel we the public should put an end to haven our money stolen by this company. Time we took a stand for better service.

I've been working for Publix Supermarkets for 12 months, for the same store #260, unfortunately it is very true this situation and it's very sad, customers disrespect us and treat us like we don't have feelings and we don't count as human beings.
Yesterday a similar incident happened to me, one lady was asking for frozen apple juice, i work regular grocery, i don't work frozen food but that does not stop me on my efforts of trying to help customers in my commitment and my duties as as Publix associate, i went to the back to look for the product and never found it so i grabbed my cellphone and called one of the frozen food clerk to ask him about the product, he told me he didn't have any in the back, just in the shelf, so i returned to the shelf and looked for the product and did not find it, so what i did is told the customer that that was the only place where we have frozen juices and if it's not there then we unfortunately don't have it, so she looked at me and told me to not try to lie to her, never lie to a customer, so i kept looking and found it under a lot of different juices, so instead of thanking me she completely insulted me calling me stupid, after all the efforts and the time i spent looking for her product, and she told one of the supervisors that i am stupid and lazy.
Different situations we live in that store with customer and not only with them, as well as with managers, the store manager in that store promotes people to full time as he feels like, I've been working for that store for 12 consecutive months, with open availability to anytime, since i am an immigrant, and never got offered full time, and is something i really need, and now they hired a new associate, studying with certain availability, his sister works at the same store as a full time customer service staff and they have relatives working for the company and he has only worked for the company for a month and a half and got offered full time, the managers does this stating that he works faster than me and i talk to much, he works pretty much at the same pace i do, and i find completely unfair, dismissive and disrespectful i don't get offered promotion or an explanation about the situation. This store manager completely allows associate to go smoke outside every hour, and get food ON THE CLOCK and they state smoking is a condition that is not comparable, the store manager does not work directly with me, and he does not approve or support my promotion because according to him i talk to much to coworkers. It is completely unfair my situation and the fact that they approve associates to smoke and eat ON THE CLOCK stating and supporting their condition and not mine, i finish my work on time and help coworkers with theirs and get accomplishments from people on my department, my manager, people outside the department and even customers, i try everyday to deliver high standards in customer service and satisfaction and in this store my performance and my job is not being appreciated.

It is not up to the consumer to pick through the food to find good food but the responsibility of the store itself. We shop normally at the one on A1A in Ormond by the Sea which seems to be a pretty nice store but an awful meat department and sea food department. We live directly across from it and have always loved shopping there. Now that things are a little hard for everyone, we have found the quality of there products to of gone down hill and actually sort of have gone from bad to worse. It may not really be called stealing for those of you whom are ignorant to buy stuff and just throw it away. I consider it a responsibility to the consumer to make things right. They told me last time it happens that I could just come by and they would make it up to me and even spoke with the representative in altamonte springs or somewhere around there but he turned out to be a spokesman for PUBLIX and his words became as worthless and the ammonia tasting crab legs. If they would only get the right people in there and make it right. That would be nice. Instead they know how to pass the buck and make a buck. Good luck to all as we now shop at SAMS and COSTCO. Much better...

I worked for Publix for SEVEN LONG YEARS. First job since high school. Started as cashier got all the way to Customer service team leader then demoted myself because of all the crap with management not on the same page, lack of communication, favoritism, discrimination of clothing when fat managers can wear spandex and an attractive woman manager gets hated on because she has the curves in the right places and if you don't sleep with a certain manager, you lose in the end. When I retired, I talked to corporate about all my documentations and she told me its all who you know not what you know. Pretty sad coming from an ex customer service manager that is now in corporate cause she didn't want to play their games. Publix customers see the good side and the associates see the BAD side of managers that don't deserve their position and the ones that do deserve it get nothing but criticism and told what you do wrong. I believe in compliments. They make you feel better and want to do better.

Company is self insured and administered by BCBS of Georgia. BCBS has refused payment for radiation therapy for a prostate cancer patient. Their excuse is that the treatment is not FDA approved. This is not true because it is covered by Meducare. They consistently pay network providers as out of network. Some claims are refused the same day they are submitted. I have contacted the HR dept of Publix, they sent the letter to the benefits dept. Which netted the same result.

PS: The treatment center that administered the therapy, Inter Community Cancer Centers, was aware of the problem before treatment began but did not inform me until we were well into it. Had I known of the problem I could have sought out alternative treatment. Object lesson--- don't trust anyone!!!