American Family Insurance 6000 American Parkway Madison, WI 53783-0001 (608) 249-2111 American Family Insurance is the worst company I have ever dealt with. Not only are they uncooperative they are uncaring. These people are robots and don't know how to think on their own. Even after I contacted "Customer Care", Lisa was just as uncaring and not even willing to understand why there was a $100 difference in the claim. Also, they have dragged this out to over a year. They only are about their bottom line. They don't... read full review »

To Whom It May Concern: I've registered to verizon DSL internet connection on July9th and received Verizon DSL installation kit on July 12th. In the evening I tried to install it but not successful. I called customer support and nearly after 1hr finally I could be able to talk to someone. I was told to switch off modem, laptop and restart again, it didn't work, so advised to try after 12hrs. No use. I waited till sunday morning as I was not successful, called them on sunday. One person, jimmy told that they'll be sending a... read full review »

I live by Medina Lake in Texas. I noticed that none of the foodservice people in this area know anything about sanitation. For example, none of the cooks wear hats or hair nets. I noticed this at several facilities. For example, I noticed this at the Dancing Bear Saloon and the Red Cove Cafe/Marina. read full review »

On Saturday, July 21, 2007 I purchased five adult and one child passes for both Universal Theme Parks in Orlando, Florida for one day. The cost of these passes was 475.00. The parks were advertised as being open from 0900 hours until 2200 hours. No one told me that one park was closing at 1900 hours and that the other park would partially close at the same time. This was being done to accommodate a private party for Microsoft Corporation. I'm sure that I wasn't the only person to be inconvenienced by the early closing. I have been to... read full review »

Today I received a message from Hollywood Video with two telephone numbers to call, but no particular person who would take care of this. I am hoping we can get somebody to help her get the money they owe her. Thank you. Hollywood Video 3150 California Street San Francisco CA My 18-year-old daughter worked at Hollywood Video last year, and when she left they owed her about $300. Because she did not receive the check before it expired, she asked the store manager to help her get the salary due to her. She was told she had to ask... read full review »

My son had a contract with cingular - their service was horrible - either rude or would make promises not kept - bill was never the same - he spent hours on the phone trying to get things fixed - the store fronts would tell him one thing - customer service would say they had not authority - finally a phone rep told him to cancel his service if he was so unhappy - so he did. Now he is being harassed by a collection agency for $386.00. Thus far he has not returned their phone calls. The lady is rude when she leaves messages. This is uncharted waters for us. Any suggestions? read full review »

While visiting Kevin Trudeau's Natural Cures website at www.naturalcures.com, I signed up for a "FREE" 7-day trial of the website newsletter. Within that "FREE" 7-day trial, I canceled the subscription following the website instructions. The website claims that if you cancel within the 7-days, you will not be billed. One month later, I received a charge of $9.95 on my credit card and promptly revisited the site only to find that I could not log in to it. I then sent an email to the web address provided for cancellations at... read full review »

Two years ago I purchased a Kenmore canister vacuum cleaner and a 70-pint dehumidifier. I got lucky, the vacuum cleaner died within a few months and it was covered under warranty. However, the dehumidifier lasted two whole seasons (it doesn't even run all year). I took it in to the parts place and they want $120 to fix it. I won't give them the satisfaction of making money off their lousy products. I called the local store where I purchased them and told them my story and they said there is nothing they can do. I told them I was never buying another Sear appliance! read full review »

I recently purchased Corel Knockout2 at a retail store ($99.99). The minimum requirements on the outside of the box stated the program would run on Mac OS X, and Adobe Photoshop 5 or higher. The package was printed in Aug 2006. After opening the box and reading the readme file on the disk I saw that it would work only on Mac OS X.3, not the current OS x.4.9, the current version and Photoshop 5, 6, or 7, not the current CS2 or CS3. After spending 4 hours trying to email Corel from their website (didn't work), and spending over an hour on... read full review »

I have used Hefty for years and this box of bags (40) will not seal when you slide it across the top of the bag. I am very unhappy w/ this. read full review »

My ex husband has never paid a dime of child support in 8 years. he owes over 20,000. the monthly payment is only 189. I don't think that is to hard to do. The state doesn't do a darn thing. They find him then put him in jail. Well he goes to court. they let him out on a 10000 unsecured bail. What crap. Well now he is never heard from now. (Yeah right). He has four other children that don't get a thing either. State don't do a thing. Doesn't my child deserve anything? Please help smb! read full review »

Once I had payed $10 on my credit card for Free jewelery shipping charge. I have never received any jewelery but my card is getting charged for ~10$ every month. While giving my card no on the website i have confirmed the site having valid SSL enabled. This is a pain. read full review »

My Dad died on may 1st, he owned a Cadillac deville on a lease program. At the time of his death the car was at the dealership being fixed. a $500 deductible needed to be paid at the time. At his death the Cadillac lease was paid off by the credit life policy. (lease ends july 2008) over a $6000 value. We called to try and get the car from the dealer and couldn't. They said the estate rep needed to be appointed before they could talk to us. The estate was in probate, so we couldn't do anything for 1 month when my brother... read full review »

I understood the Insurance Commission was to assure the consumer that the insurance companies were in compliance with the state insurance regulations and that they would investigate any and all credible and valid complaints made by a consumer. Is this a correct understanding of their role? I ask this because starting back in March 2006 my home owners and rental insurance carrier made mistakes on my account causing them to all be cancelled - they had all been paid in full for the year on time and to the broker in person. The mistake seemed... read full review »

We have always preferred Churches Chicken over other fast food chicken vendors, but the only Churches Chicken franchise in Las Cruces, NM is awful. We stopped by on Wednesday, July 25th right after 05:00 p.m. and ordered to go. We should have looked at the chicken before we drove off. It clearly had been sitting under the heat lamp all day. The chicken was so tough, it was similar to eating jerky. The bread was more like a cracker. I don't know if complaining will do any good, but we will be reluctant to purchase anything from Churches Chicken in the future. read full review »

I am outraged. Three years ago after losing our beautiful blue point Himalayan, Timugen, to PKD (polycystic kidney disease). We went looking for another kitten to keep Timugen's brother company. We researched many different catteries online, looking for one that tested for pkd. We found Fluff-n-Puff in New Jersey and drove down to see her kittens. We fell in love with a little bluepoint male and took him home that day. It must be noted, I asked several times if she tested her cats for pkd and each time she replied that all of her cat... read full review »

There is no coincidence when this many people start complaining. So what if the loans are subprime, Wells Fargo, as the investor, should still insist on workouts with Consumers, especially knowing full well industry conditions. Wells Fargo has a history of bad business practices, cleaned up their act once, now appear to be getting back into old habits. To the public, they look like Washington Mutual and Beneficial Finance rolled into one. How long is Government going to stand by and let these Big Boys abuse consumers. I say, "the bigger they are, the harder they fall." read full review »

I never issued a debit from my acct. Now my acct is in the negative. This transaction deducted 30.00 dollars from my acct because the money you tried to take out wasn't there. I never gave you permission to debit my acct. I would appreciate if my 30.00 will be added back to my acct. read full review »

I have a fairly new GE Profile refrigerator that I purchased at Sears last October, 2006. In the past week, the temperature of the refrigerator rose to 50 degrees. I called Sears home service repair and made an appointment for today from 8:00 a.m. until noon. I took off work in order to wait at home for the repairman. I was told that the repairman would call an hour before coming to confirm that I was home. By 11:00 a.m., I called to confirm that the repairman was coming because I had not heard anything. Customer Service representative... read full review »

Four years ago we purchased a Samsung wide screen HD television from Sears in Gaithersburg, Maryland. Last year the color convergence went out making it impossible to adjust the color which had gone crazy. Since we purchased the TV from Sears, we called their Home Repair Center to have the problem repaired. After waiting a week for an appointment the technician arrived but didn't have the part to make the repair (even though they knew the problem before arriving and the part needed to fix it). The tech said he would have the part shipped... read full review »

We boarded our 5 month old puppy at Dog-tel Hotel located in Ocean City Maryland on July 21st and 22nd. When we came to pick up our puppy, her baby blanket was missing, a toy was missing, she had been given no treats we had sent and she had missed a meal. When we asked the staff what had happened, we were told that "they were busy. There were a lot of dogs there and that she got the same satisfactory treatment as the rest." The rudeness continued as we were yelled at for confronting them and no apology was given. We asked for our money back and they refused. PLEASE do not send your animal to this facility. read full review »

I just finished a session with HP customer service over there over invasive license agreement for a deskjet 1300 series printer. My simple complaint was I just want a printer driver that does not give HP the right to search my computer at any time and access any data they desire. If this is not the height of big brother attitudes it is to me. It is time the manufacturers learn that gathering marketing data and other personal information is not their right just because they seel me something. HP customer service attitude wa... read full review »

Don't ever buy from Directgardening.com or www.eBurgess.com. These 2 companies are affiliated. I purchased 4 different types of shrubs about 2 weeks ago - Winter Hardy Boxwood, Forsythia, Purple Smoke Bush, and Spicy Sweet Shrub. Yesterday I got a package (a green bag) outside of my house. I opened the bag, and I found some single thin branches in it, and they just look like dead wood single branches but with roots. I was wondering who was playing a joke with me and put dead wood branches outside of my house. I then look carefully at... read full review »

Cornerstone Group 2121 Ponce de Leon Boulevard Coral Gables, Florida 33134 Phone: 305-443-8288 I purchased a home at The Preserve at Boynton Beach, a Cornerstone Group development. I have complaints about their sales and contracting practices. My dealings with Cornerstone have been a classic 'bait and switch' of misrepresentations and broken promises. These include: - Offering to pay closing costs if I used their captive lender Liberty Home Lending, then removing that 'concession' on the day of... read full review »

Frank Climer and Sons Paving Co. PO Box 446 Bells, TN 38006 Driveway asphalt paving I recently had my driveway paved by this company and the customer service is horrible. The driveway was to be paved to 2.5 inches and I have found several places where the edges are .5 inches think. I have one 3 foot length area that flexes almost 1.5 feet from the edge when you push on it with your foot. I have called and was told by the irritated receptionist that I would be called back by someone that can help me. I never received a call after... read full review »

I guess it is typical for propane dealers not to send out bills. When they make a delivery, they leave a bill and you are expected to pay it in a timely fashion. Ok idea, although i am used to dealing with a utility company that bills monthly for usage, but that's my problem... Having said that, we added a gas dryer to our house in march. We had to have the propane supplier come out and modify the dryer from natural gas to propane. I knew there would be a service charge, the man who came out was very nice and handed me a receipt for... read full review »

This letter is a complaint about the SST/Providian credit card. I have never dealt with such an obnoxious, rude customer service department in all my credit history! When I told them I was paying off and closing the account, I was told the amount on the statement was not the amount due--I would have to pay an extra $113 in finance charges to close the account! What the hell is this? Every other credit card I have ever paid off excepts the amount shown on the statement, and gives me a $0 balance. Not SST! When my account was 2 days past due... read full review »

Midas 18783 N. 83rd Ave. Peoria, AZ 85382 (623)376-0188. My 21 year old daughter took her car to midas to have the rear end seal replaced in her 67 Mustang. They replaced it with the wrong seal. It continued to leak, she called and they told her that it wasn't the seal, they said she needed a new rear end. Which was not the case, she only needed a competent mechanic to replace the seal, using the right seal, not one that doesn't fit. She Was promised a refund back on 07/02/07, Since then we have been given the run around, and she... read full review »

"Farm to Fork Week" at Mirabella Cafe, 210 Barclay Shopping Center - Rt 70 East, Cherry Hill, NJ. A group of 12 friends decided to go to "Farm to Fork Week" at Mirabella Cafe. We made the reservations 2 weeks ago. What a disappointment! A few of us were really looking forward to the Stuffed Jersey Zucchini Blossoms. Well, at 7 PM on the first night of "Farm to Fork Week" at Mirabella Cafe, they had run out of the Zucchini Blossoms. Therefore, we ordered something else. I decided on Pan Seared U-10 Sea Scallop... read full review »

We have a Maytag refrigerator that is only two years old; it is under warranty so Maytag sent A&E Factory Service to fix it. On 22 June the technician determined there was a Freon leak, refill the line and told me to call 800 905 9505 if the unit stopped cooling again within 30 days. It took less than a week for the new Freon to leak out I scheduled another appointment for 6 July. They guy never came as scheduled. I called 800 905 9505 several times during the day and they said to stand by. By 6:00 PM I called to say we were no longer... read full review »

After receiving an offer for a credit card and certain benefits for the card of our choice. We filled out the application and was instantly approved for the promotion. We were given a credit line of 1000.00 and no annual fees along with bonus miles. More than a month later we received a bill that they had sent charging us a membership fee and reducing the credit limit putting us over the credit limit they reduced it to. That in turn created an over the limit fee and a past due fee for a payment of $5.00 that was due and didn't... read full review »

This spring I had some troubles with my Car, a 99 Dodge Intrepid. I was in town, and always have my car serviced at Gillis Motors, in Hayward, WI where I live. So I brought it there, they gave me a loaner vehicle and told me that they would call me the next day and let me know what was wrong. They finally called three days later, letting me know that it was something in the engine, a part they would have to replace, and by doing so they would also have to replace the water pump to get to it. So I told them to of course, go for... read full review »

On Friday the 20th of July, I had found a rare car that I wanted. I am from Long Island, the car is in Toms River NJ, which was about a 140 mile drive. I had spoken with the dealership several time during the day. I explained to them that I had pre approved financing with Capital One, and even faxed my approval to them. They reviewed it and said everything was good to go. Since this place is far from me, I wanted to take same day delivery on this car, and explained that to them too.. They stated all I would need is insurance, and we would... read full review »

Stage Center, Monroe, CT **You won't believe the response to the email I send concerning my experience there. It contains foul language therefore I don't feel that I should post it here, but their exact words to my complaint were: "I don't give a Sh**. and it was signed, The Management. For a copy of this email, which I will be sharing with everyone I know, please contact me via email and I will forward it to you. Read on for my experience. I will NEVER EVER shop at this establishment. I went there on a Monday and... read full review »

Customer Service and Warranty Service Compliant Against Nissan USA. In searching the internet, it seems apparent that Nissan-USA provides some of the worse customer and warranty service in the nation. When there are whole websites dedicated to posting Nissan-USA complaints, then you know it must be bad. I am having difficulty getting customer service answers and even email responses from the so-call Nissan-USA customer service and consumer complaint departments. I have called them over three times in the last two months and sent... read full review »

In November of 2006, I informed Dish that I was terminating my service. I had already contracted with another company. In May of 2007, I received a statement for charges. I contacted the company, explained that I no longer had their service and was informed that I had not terminated service. I had merely put my service on vacation hold. During the initial conversation when I terminated my service, I asked the rep what I needed to do with the dish equipment and she told me that since it was mine, I could give it away if I wished. Now, I ask... read full review »

It takes 3 days to get a technical problem resolved and I had to subscribe to another service in order to keep from losing incoming emails. They then refused to reimburse me for the cost of the new service. This lack of professionalism cost them, I took my email and new website business SOMEWHERE ELSE. read full review »

Alarm Capital Alliance dba: Starr Protective Services 1400 N. Providence Road, Suite 3055 Media, PA 10963 Phone: 610-872-4800 Phone: 866-484-4800 I had an alarm monitoring service known as Cape Alarms monitoring my alarm system for a number of years. In 2001, the owner called me saying that if I would sign a contract he would keep my alarm monitoring rate at the same ($60 per quarter). He mailed it to me, I signed it. However, it was a contract from Starr Protective Services, not Cape Alarms. He apparently was selling hi... read full review »

I wanted to start an email to warn people of DirectBuy, and how they conduct business. My husband and I are new-ish members, and have signed up for the initial membership of two years, wanting to renovate parts of our home. In the year and a half so far, we’ve gotten nothing but hassle. First and foremost, most of the staff who work there have no idea what they’re doing. We’ve gone in on a few Saturdays – that being the only day we have available to visit their ‘showroom’ – and we struggled... read full review »