My husband didn't do his homework and ordered an empty box to send his truck computer chip in back to Auto Parts Warehouse to be reprogrammed for more horsepower. He called and canceled the order immediately after reading complaints about the company. They argued, caused at him and hung up on him several times. The box never came. We fought with their customer service for a month and no refund. Always the same story, "Wait please, oh I see it hear, your credit has been processed and you will see it in two weeks." Meanwhile we... read full review »

I ordered what I hoped to be special aquamarine earrings for my mother's 65th birthday. When she received them, they were a completely clear stone, not a tinge of blue in them at all. When I called customer service to see what they could do, they told me I could return them. They couldn't have cared less that they sent merchandise that was completely different than pictured online. They also would not refund shipping either way, nor the gift wrap. I will never purchase from this company again!!! read full review »

I have a Kitchenaid Microwave that quit working after only 6 months. I called Whirlpool and was told to call A&E for service. I called and was given a service appointment for 8/22/07. The technician showed up and said all the internal parts needed to be replaced and placed an order for parts. He told me to call for repair appointment when all parts had been received at my home. I called on September 10th when all parts were received to schedule an appointment to have a technician come out and install the repair parts. I was given an... read full review »

We purchased a 37" inch Sharp flat screen television on September on 9/22/07. Our salesman was Alex ( he was very nice). After that it was all down hill and I mean rude and obnoxious service. We made it perfectly clear we would not be able to install the cable box to the television. We were assured over and over this would not be a problem. We were told the delivery crew would hook-up the cable box. When the crew arrived we had everything ready as directed. The crew was immediately rude. They told us "we do not install... read full review »

I've been a Telus customer for the better part of 12 years with the same phone number. In december of 2005 I signed up for Telus internet service. Apparently it was a 3 year contract. I cancelled the the internet service as well as my phone number when I moved residences. I had still been paying the internet charge of $34. a month but...no one had contacted me to re-connect the line to the new residence. When I finally cancelled the service the next bill showed a charge of $120. Why? I haven't used the service in over three... read full review »

After very pleasant vacation in Sequoya National Forest and Kings Canon, I finished end of the day at Grant Grove Restaurant and gift shop facilities. Gift shop was fine and sales stuff nice and pleasant. I purchased one T-shirt from saleslady Penny, Terminal: # 020203037-002004, Transaction: # 170066, Total $14.00 with no problems whatsoever. Later that same day I ordered chicken dinner at Kings Canyon Park Services - Grant Grove Restaurant, and that was totally unreasonably not that nice experience. Restaurant was not so busy, but I waited... read full review »

I ordered this book, Treasury of Health Secrets, but NEVER received it. After awhile they sent me a bill saying it was the second one they sent, even though I never got a bill for this book before. was trying to find a phone # for then & found this site! read full review »

I purchased 2 flat screen tvs from Frys around 2 months ago. I'm having problems with them making this crackling noise. I called Frys on the 15th of September and they said someone would get back to me. After a week a man called and asked what the problem was and I told him. He said I don't know what that could be and I don't want to go there for nothing. He was from Pression tv. He said he had to order a power supply and he would put that in and thats all he could do. How he evaluated that the power supply was the problem... read full review »

I bought some Halloween "Mary Jane" type slippers from Target. The slippers are made of the soft, fuzzy material and have black round treads on the bottom to prevent slipping. Well, after one hour of wearing the slippers they started to unravel had a hole in them shortly after. I took them off and put them on my dresser so I could take them back after the weekend. Well, when Monday rolled around I grabbed the slippers and found that the black treads left these round, tar-like rings on my dresser! I was freaking out. I grabbed a... read full review »

Ordered two cd keys from these individuals back in September. www.hdqr.net Never got the products. Sent in online complaint at their website, sent in countless emails... no answer. Complained to paypal of whom I used to pay with and they sent in a query and found in my favor, but said they could not reimburse me as they have no money in the account listed for them. Sent in to the BBB online, they said they sent a letter to the listed address and it came back undeliverable. These people are boldly ripping people off and getting... read full review »

GoRenter.com www.gorenter.com 9501 W. Peoria Ave. Suite 106 Peoria, AZ 85345 (623) 643-0300 We entered into a rent-to-own agreement with them in May 2006. Since then, they have harassed us with inspections of the property every 3 months. Our contract states they can enter to inspect twice a year. Furthermore, we have started financing of the house to purchase, and now they are nit picking us to terminate the contract on fabricated statements. If they find a way to do this, we will lose the $5000 we put down - and we will have... read full review »

Gately's Shopping Network / DesignDining.com I ordered a dinette set from Gately's (via their web site, "designdining.com) more than 6 weeks ago (on 8/19/07). They sent me a confirmation e-mail that day and my bank confirms that they immediately debited my account for the entire amount ($539.99). Yet 41 days later, I have not heard from them and I haven't received my order. When I try calling their customer service line, they say their phone system isn't working correctly and they tell you to e-mail any inquirie... read full review »

I just came back from getting my vehicle serviced, or at least wanting to get it serviced. I went to: 13401 Whittier Blvd, Whittier CA 90602 562-945-6863. I have a 4 cylinder and wanted to get an oil change. They gave me a very hard time and would not service my vehicle unless I changed to a Synthetic oil. The person in charge even with out looking at ,y car just came up to me and said " you need synthetic on this bud". Very disrespectful. I left with out getting anything done. When I was walking out I heard the guy tell another... read full review »

I purchased Guardian's Leather Care System Warranty when I bought leather furniture from Hecht's (now Macy's). Guardian Protection Products is an RPM company, which I would have expected to be reputable. One of the pieces of furniture was accidentally torn and I attempted to file a complaint with Guardian. The only way they take a claim is on the phone, and the claim was immediately denied. The CSR declined my request to speak with a supervisor. I called a second time and had a supervisor from another department... read full review »

I have been trying to cancel a subscription with them for two months their tel No is constantly busy: they are a scam and operating illegally... Beware! read full review »

The freezer door on our Trio Kenmore refrigerator fell off and the earliest appointment we could schedule either online or on the phone was not until 15 October (almost two weeks from now). What are we supposed to do until? What about our food? What about all the electricity we will be wasting (we still need to maintain the refrigerator portion of the unit active)? To add insult to injury, the agent I spoke with was borderline rude and disinterested; moreover he refused to let me speak to his supervisor. He said he was the manager and "did not know who his manager was." I was not expecting this from Sears. read full review »

On or about sept. 1st i called whirlpool about a refrigerator ice maker not producing ice in a refer purchased in 03, they referred me to there factory authorized service, A&E factory service, on the 4th of sept. the service person, and i use that term very loosely, showed up to check the ice maker, he pulled the ice maker out of the freezer which took no more than 5 minutes. i had already took it out myself to look for any visible signs of a problem which i could find none. he looked at as i did for about 30 seconds did not test it at... read full review »

In December 2006, I decided to give AOL a try using some 6-month free CD I got in the mail (after that it was to be $9.95 per month). Well, I did try it and it came in handy at the time, but within 2-3 weeks I decided to pay the local phone company for DSL instead. I distinctly recall that I called AOL to cancel the trial. Recently, I noticed that my checking account was $10 less than it should be for the month. They've been billing me the whole time! (I guess this is partly my fault for not SCRUTINIZING my statement each month... read full review »

Matt from Parise's Automotive and Towing (out of Batavia NY) responded to my AAA emergency call today and transported my 2001 Honda Accord and myself to Dick Ide Honda on Panorama Trail from milemarker 397 on the I-90W. As Matt was taking my car off of the flatbed, I noticed a piece of metal hanging from the bottom of the front end of my car. It was a heat shield. I told the service advisor inside that I started hearing an awful sound as I was driving down the thruway, that the service engine light came on around the same time, and... read full review »

I ordered a custom-made medal and two custom-made signet rings and paid Mr. Lemke for this order. Originally, he promised the merchandise several weeks late but it would supposedly be ready in a matter of days. He never sent either of the rings. He did send me a badly forged/fabricated medal and promised he would recast it at no charge due to its poor quality. Since then nothing. I have sent more than six e-mails, two faxes to get him to complete the order. He no longer takes any phone messages. I have now waited for six months with no... read full review »

Called 800 number on appliance and was told basically that it did work. I have not been able to use at all and had to purchase a new one. I have it in original box and purchased at Lowes of Elizabethtown, Ky. I still would like this to work but it does not. I plug it in and it run for a short time then emits a smell of overheating and shuts off in just a few minutes. Has not yet dehumidified at all....No moisture has been collected. I am not interested buying parts and trying to repair this unit. I would like to ship to Whirl pool... read full review »

Tuesday, October 02, 2007 It all started on April 25, 2007 when we bought carpet from Lowes and the installers show up to install the carpet, they are will Helm's Flooring. There were 2 guys and neither could speak English and we tried to communicate to them because we had an emergency plumbing issue that morning and needed them NOT to install in the hallway until the plumber was finished. We ended up having to get on our computer and find an online translator so we could communicate with them. After they left a few days go by... read full review »

This "YourSavings" company has been deducting from my American Express account since June 28 2007. The following is a listing of their deductions which I consider a theft. 6/28/07 $1.00 Ref # 0052107990 7/06/07 $19.95 Ref # 0057113607 7/29/07 $1.00 Ref # 0071173628 8/28/07 $1.00 Ref # 0046120993 9/26/07 $1.00 Ref # 326072696326216240 AP9*YOURSAVINGS CLUB 877-820-7107 Please advise me as what I can do to stop this THEFT. MYRON HAUN 360.695.1423 [email protected] read full review »

To whom it may concern: On 10-2-2007 I purchased an order for hamburgers at the sonic restaurant located at 3510 Roosevelt Ave San Antonio Tx. Where a sign was posted stating that on tuesdays all day hamburgers would be sold at half price. I did not receive the discount. Enclosed is a copy of the receipt. I was very disappointed, since i do like sonic burgers very much. I dont want to stop doing business with sonic, but i just really was looking forward to the discount. Thank You for your time and I'm looking forward to doing business with sonic in the near future... Sincerely... Edward Gelson. read full review »

I went to Mcdonalds at 9:24am and ordered the 2for2 order which was bacon, egg and cheese biscuits and a yogurt parfait. I ordered one biscuit w/o bacon. The manager gave me my food and assured me one of the sandwiches had no bacon and he gave me an extra parfait bc "they made an extra one by mistake". All of the sandwiches had bacon. I called the store to make a complaint and the same manager offered me a free breakfast or lunch tomorrow. I ate one of the parfaits and placed the other in our commercial refrigerator for tomorrow. I... read full review »

I bought a freezer from H.H. Gregg in July 2007. It was my first visit to an H.H. Gregg store and my first purchase from them, and will be my last. First off, we were entirely ignored in the store until one of the salesmen realized we were there as serious purchasers. Then he gave us very smart-alecky service and tried to double-charge us for delivery. When the freezer was delivered, the delivery men rammed into a tree in front of my house. They didn't apologize at all, didn't say hi, nothing--my daughter was just anxious for them to... read full review »

Hello my name is Tanesha, I was told i needed a passport for a cruise july/07, purchased birth certificate, picture, completed application paid and turned in to post office in frankfort ky 40601 march 29, 2007 three months before my trip. By mid april i was told that passport was not needed for my trip however was never told by post office and that i would not have my passport by july 1 due to delays with us government. My trip was a family reunion and everyone filed for a passport although it was not needed. By august i spoke w/ all 20... read full review »

I purchase a Frigidaire range from H H Gregg from Freddy Whitworth. There was a big sign sitting on the range saying $50.00 rebate. He gave me all the papers to send to get the rebate. I sent them to Frigidaire Gift Card Offer, dept 07-66459, P O Box 540034, El Paso, Tx 88554 . They sent a small card in the mail saying to resubmit for this offer you must return this card and the serial number and saying it was an invalid date.I resubmitted to Resubmissions, Dept 07-66459, P O Box 028516, Miami, Fl 33102, 800-709-2819 I get no answer, i... read full review »

Your ticket number: 023-0148-790-459 with Serial number 5368/05 drew the lucky number: 29 We are pleased to notify you that your emailaddress emerged as a winner in our promotional lotto sweepstakes and as a result you havebeen granted the lump sum payout of 500.000.00(G.B.P which is equivalent to ($917,956.00 USD).Contact your claims officer below for your claims/winnings. ________________________________________ Abraham Vicki Email;[email protected] ________________________________________ you are to forward the... read full review »

I did not consent to the $149.95 on my credit cared. Anyone suggest please, how can I return my money! Beware people! read full review »

Handyman Club of America address is Georgetown. They have sent me three books along with request for payment even though I cancelled. I paid $6.00 and change to send back the first one after cancelling but refuse to do the same with these two unopened ones I have just recently received. If they want them they can come and get them or I will scratch out my name and drop the in the mailbox. Or I will take them to court with me if they sue I will be counter sueing. HOW COME THEY CAN THEY ARE STILL IN OPERATION??? read full review »

We had a Visa Card with CitiCard for about 17 years and for the most part were satisfied with their service. We recently had a death in the family, in another state and forgot to pay the charges for one month (July 2007). When we realized that we had not paid that month we promptly paid the charges and the late fees. We explained what had happened and were told that our old interest rate, which was 3%, was cancelled and our new rate was now 15%. My wife and I wanted to cancel the account then but we were persuaded to keep the account. ... read full review »

10-03-2007 5:30 PM: My mother and I drove into the Sonic stall to order. We were unfamiliar with the menu and buzzed to ask questions. Worker 1 answered our questions and asked if we would like some more time, I said yes. Once we decided what to order, Worker 2 “Mickey” (girl) took our order. When I asked what size of drink was the “Sonic Size” she said “large”. I asked again with an example of what I was inquiring about (i.e. 32oz or 44oz) and she repeated in a louder voice “LARGE”. I... read full review »

When I made a reservation with RiverView Lodge in Hood River, Oregon and asked for a confirmation number, I was told by a man with a heavy Middle Eastern accent that they did not give confirmation numbers but I had nothing to worry about. I asked about their cancellation policy and was told there would be no charge if I cancelled 72 hours in advance. Seven days prior to the reservation date I called to cancel the reservation and was told there would be no charge to my credit card. I asked for a cancellation confirmation number and again wa... read full review »

HCI Direct - PainVanishz www.painvanish.com I submitted my name and address for a free sample, received it and an invoice about 2 weeks later for $19.94. The telephone number gives me nothing but automated responses. The amount has now been turned over to a collection agency. Gee, what a nice outfit. My advice... stay away. read full review »

Sleep Country Canada www.sleepcountry.ca We purchased a Tempur bed (retail cost $3,400.) from Sleep Country about one year ago, it began to sag within a month of the purchase. It was not considered defective under warranty until it sagged 1 inch or more. It did reach 1 1/4 inch sag so Sleep Country said they would replace the mattress, not the box springs. After we decided we wanted a Simmon's Beautyrest (same retail cost as previous Tempur) I informed Sleep Country that Simmons advises the Beautyrest mattress needs to be on the... read full review »

I went into a Motherhood store in the San Gabriel Valley, Ca. I wanted to buy a single stretch mark cream. One of the ladies working there suggested i buy 6 small ones which equaled the same price as one large one. She said that I would get more for my money this way. However, I know that if I had so many bottles I'd loose most of them. So, I said no. I'll take just one. She rudely snapped back, then why by it. Every time I go in there they ask me 100's o questions. Try to force you to sign up for their credit card. I am tempted to never shop their again. read full review »

In 2006 I had Lasik eye surgery to correct my vision. At the time of the surgery, which was done by Dr.Gary R. Tylock, MD at the Tylock Eye Care & Laser Center, I was told that I could receive an "enhancement" at anytime to sharpen up my vision if necessary. I continued to keep my follow up appointments with my local optometrist for 4 years. My vision was terrible after the procedure and was regressing even more with time but Dr.Gary R. Tylock, felt it was not enough to qualify for an enhancement. I thought he was joking here I... read full review »

Re: Wal-Mart Hurst Store Manager, Picture Me Studio Corporate Manager & Picture Me Experience Customer Service: Due to the my recent experience, I am highly upset and agitated in regards to the treatment I received from your representative at the Picture Me Studio located in the Wal-Mart Super center store number #5080. The behavior of the Picture Me representative, Mary, was shocking, ludicrous, incomprehensible and absolutely unacceptable. On this occasion an acceptable standard has clearly not be met. I have detailed the chain... read full review »