CATEGORY: Home & Garden

Futons Store (Gately's Family of Stores)
September 18, 2007
Two weeks ago we ordered a futon for our son 12yrs old from the futon store a gatelys store. We were charged immediately the full amount and when we tried to check the status over the past two weeks, no one has answered our emails or calls. When you try to leave a message, the box is full. I cannot believe how these people run that business, I will do everything I can to throw these guys under the bus and protect other customers. DO NOT consider this store or any member of "Gately's family" unbelievable rip off. I hope every wing of this "family of stores" goes under. read full review »
Filled under: Home & Garden Location: United States
Joel's Chimney Sweep Service
September 18, 2007
Didn't clean the stove well; still smoked after he left. When asked about the quality of the job, he became very angry. He gave poor advice about how hot to run the stove; if his advice were followed, it would create a fire hazard. This man under charges, and "you get what you pay for." read full review »
Filled under: Home & Garden Location: United States
Plano Roofing
September 18, 2007
I had an terrible experience with Plano Roofing. Owner is incompetent and does not follow up on complaints. Don't use them! read full review »
Filled under: Home & Garden Location: United States
Futon Store / Gately's Family of Stores
September 18, 2007
I ordered a futon from Futon Stores (Gately's Family of Stores) on 8-15-07. It was supposed to be shipped between 8/22 and 8/25 by UPS Ground. I have never heard anything else from this company. For awhile they took calls, now their mailbox is full and no one is even pretending to answer the phone. I have also left NUMEROUS e-mails. This is obviously an internet scam and I am MAD! read full review »
Filled under: Home & Garden Location: United States
Eureka Forbes - Annual Service Contract
September 18, 2007
My Aqua Guard stopped working and I had to call Eureka Forbes for getting it repaired (since we had bought it from them). They insisted us on signing the annual service contract which we did not do (since we had heard about their poor service and hence this money would go down the drain). After it was repaired, it started giving the same problem within 2 weeks. And now even after calling 4 days regularly, twice a dar persistently, nobody has come to repair it. Their Call Centre employees only know to speak one sentence - We have forwarded your... read full review »
Filled under: Home & Garden Location: India
Sachin Gas Agency of Bharat Petroleum
September 18, 2007
I am very fed up with this Agency for supply of gas cylinder. They take minimum 20-30 days for supplying of gas cylinder. i checked from other agencies of Indian Oil & Hindustan Petroleum, they deliver the complaint of gas booking within 2-5 days from the date of booking. Four months back about 50 consumers gathered at Sachin Gas Agency- Lajpat Nagar-IV, New Delhi and all had decided and complained against the said agency. This agency is regular in their habit. Someone advice what to do. read full review »
Filled under: Home & Garden Location: India
American Mattress - Elmhurst, IL / Serta Mattress
September 17, 2007
Serta mattress purchased from American Mattress Elmhurst Illinois In May of 2006, I purchased a $1,200 Serta mattress and box spring from American Mattress. I had a Serta over 10 years and it was time to replace it, so I purchased another Serta. The bed that was delivered was damaged (the ticking was picked and pulled and looked dirty). While the bed frame was being put together on my hardwood floor, it was dropped and scraped and left a gouge in the floor. I had to call the store and after a few more calls, I did get another mattress (had to... read full review »
Filled under: Home & Garden Location: United States
Olympic Pools - Whitehall, PA / Pool Filter
September 17, 2007
Olympic Pools - Whitehall, PA / Pool Filter I went to Olympic pools in Macungie, PA to find out about a filter for my seasonal above ground pool. The person who was "assisting" us was rude and nasty. He sold us a filter for the pool, but he later told us that it would not work for this pool. When we got home with the filter, it was not assembled, it was missing hardware to assemble it and there were no directions or warranty information. I decided to return the pool filter to this store. When I got there, the man behind the... read full review »
Filled under: Home & Garden Location: United States
Rosa's Home Store - Buffalo, NY
September 17, 2007
On Friday August 24 at approximately 3:30 pm, I stopped into the store located in the McKinley Mall area. I was looking for living room furniture for a house I just purchased. During the first 15 minutes I was in the store, more than 3 associates passed me without greeting me or offering to help me - the only way I was able to get any help was by walking through the entire store to the area near the service desk where most of the associates had congregated. When I was finally approached by an associate, the experience was very negative. He... read full review »
Filled under: Home & Garden Location: United States
Gatley's Shopping Network
September 17, 2007
Ordered a couch in June and that was to be originally delivered in 5 working days. Has now been 3 months and their web site claims to have no knowledge of my account. They did acknowledge it earlier and my credit card company has certainly been debited for the money they took. Beware! read full review »
Filled under: Home & Garden Location: United States
BarStoolHouse.com / Gatelys Bar Stool
September 17, 2007
I shopped at http://www.barstoolhouse.com which belongs to Gatelys group in June. Just after I paid for the bar stools, I talked to one of the customer service associates and I discovered that the company doesn't post the right schedule for delivery on the internet site. They canceled the order and they said that they will refund the amount in 2 week. 3 months passed, they still didn't refund my money, plus when I reach the customer service after waiting 1 hour(I am not exaggerating), as soon as they understand my problem, they... read full review »
Filled under: Home & Garden Location: United States
The Brick, Trans Global / Whirlpool
September 17, 2007
We bought a WTW5540SQ Whirlpool Washing machine from The Brick 1 year and two weeks ago. One day after the basic 1 year warranty expired, the machine died. We bought the $80 extended warranty and called the Trans Global repair guy in to have a look at it. He said there were multiple things wrong with it and he would order the parts. He said they should be in on Thursday (this was Monday). On Thursday we called: the parts had not come in yet, call again Saturday... Saturday, they're still waiting for the parts from Whirlpool. Now it is 2... read full review »
Filled under: Home & Garden Location: Canada
The Brick Transglobal / Kitchen Aid
September 17, 2007
I purchased 10,000.00 worth of kitchen appliances form The Brick in August 2006. The wall oven I purchased had a manufacturers defect, where everytime the self-clean feature is used the oven won't work afterwards. Kitchen aid has admitted that this is a manufacturers defect and told me on the phone that the oven is no longer made. In approx 7 months I have been without the use of my oven for approx 6 weeks in total, waiting for repair men, waiting for parts to be ordered, waiting for parts to be installed, etc. Each time the oven ha... read full review »
Filled under: Home & Garden Location: Canada
MTech Developers
September 16, 2007
Two years back I have paid advance for booking a villa in MTech Developers Beach Village Project in Goa, I visited the place few months back, there seems to be progress and many thing that was told while booking is not accurate, they seems have no mood start construction work. I decided to cancel my booking and the whole game started there after, they took 3 months to give a post dated check, once I deposited after waiting for 2 more months, the check returned back. I found few interesting fact about these builder from the following... read full review »
Filled under: Home & Garden Location: India
Aarons Rental
September 16, 2007
We rented a TV, had been paying for 3 months, then on Labor Day weekend, we took off on a trip to look at some property in northern NV where we bought some property. My wife works overnight shifts, and I am self employed where I work an hour/half from home. We got back from our trip that Sunday, and thought we would take care of all bill that were due that following Saturday when we are both home. Well Aaron's didn't wait a day over our due date, that they were sending an employee to our house. Not at a reasonable hour. The first... read full review »
Filled under: Home & Garden Location: United States
George Foreman Grille`
September 15, 2007
My gr26cb, I received it as an anniversary gift, did not open it for over a year, now that I started using it the Teflon has come off a fourth of the lower part, the upper lid is fine. Would buy a newer model, but will the same thing happen? Guess not! Beware! read full review »
Filled under: Home & Garden Location: United States
Electrolux / Washing Machine
September 15, 2007
I had purchased an Electrolux Washing machine (Model 760 FX Digiwash ) on 05.08.05 from Sri Rama Marketing, Dwarkanagar, Visakhapatnam... The Washing machine started malfunctioning in the month of Jun 07.A complaint was lodged vide complaint no 2180 dated 18.6.07 with Sri Venkata Sai Services, who are official service providers of Electrolux electronic equipments. A service engineer visited us and diagnosed the problem as pressure sensor malfunction. He also said that he would procure the faulty part but did not turn up for two month... read full review »
Filled under: Home & Garden Location: India
GE Spacemaker Microwave XL1800
September 14, 2007
Looks like we have to buy a new microwave. I guess Lennar Homes motto "Everything's Included" includes fires. I would just like to warn the owners if you have an over-the-stove GE Spacemaker XL1800 Microwave not to leave the kitchen while you are using it. Ours was only 3 and one-half years old. We baked a potato using the Potato Sensor Button and while my husband went out to grill a steak, I smelled something burning. When I looked in the kitchen the microwave was in flames. The interior ceiling of the microwave is totally... read full review »
Filled under: Home & Garden Location: United States
Westinghouse Ceiling Fans
September 14, 2007
Westinghouse Ceiling Fans www.westinghouseceilingfans.com I've recently spent a fair amount of money on a Westinghouse ceiling fan and it's installation. What a mistake. The fan works and so does the light... what there is of it. In a room 12x15, the light illuminates no more than a night light... it is worthless to me, but when calling the companies customer service, I got the too bad, so sad treatment. The profound advise I was given from them was that I could take it back to the store. So I get the expense to have it taken out and make the 80 mile trip back to the store? The model is Park Place read full review »
Filled under: Home & Garden Location: United States
Eureka Forbes - iNova Water Purifier
September 14, 2007
I have purchased the I-Nova water purifier from Eureka Forbes company. The concern persons was Rajan panda from Thane office. First, I had the installation problems with Eureka Forbes team. The machine was lying at my home in packed condition for almost more than a week's time and after lot of pursuation, they deputed and installed the machine. Within few days, the inlet pipe to the machine started leaking and immediate telephonic complaint was given to Mr. Panda. Till date no actions have been taken from their end. Don't buy anything from Eureka Forbes. read full review »
Filled under: Home & Garden Location: India
Eureka Forbes / W&D Vacuum Cleaner
September 14, 2007
I bought a W&D Vacuum Cleaner on 03/sep/2007, while sailing the product the sales executive has promised to provide me few of the extra accessory as free. After making the payment the sales executive is not reachable most of the times and not ready to provide the promised the accessories. i can say it is a "Cheating product sailing" read full review »
Filled under: Home & Garden Location: India
VendSmart
September 14, 2007
VendSmart Locator VendSmart is a vending machine placement company and I was dealing with David Addison to have a team of locators sent to my city to have my machine set up. By sending him a $1584 deposit he guarantied me that he would have a team in place by Monday of the coming week and I was going to get a call from Don offer the weekend. My friend who also sent him $1738 deposit got the same deal as me. For 4 days I tried to reach David but he ignored my calls and never returned any of them. I never got a call until the... read full review »
Filled under: Home & Garden Location: United States
Whirlpool Extended Warranty / A & E Service - Essex, CT
September 14, 2007
Whirlpool Extended Warranty / A & E Service - Essex, CT On July 22 I experienced a problem with my Whirlpool washer which was purchased in June of 202 and has been checked and repaired twice for improper spinning and water extraction. We have an extended service plan agreement. Our problem was reported on July 23 and was told I could not get a service call until August 1. from A&E Service.Over a week! On Aug. 1 a service call was made and the problem was diagnosed as a transmission replacement plus other parts. The parts arrived... read full review »
Filled under: Home & Garden Location: United States
Maytag / Neptune Washer
September 13, 2007
I have written letters as well as emails and have not gotten a response from anyone. I decided to call but after being given about 8 different phone #s, no one was able to help. I am certain that I am disconnected by design. In utter frustration now, should I contact my lawyer?? The problem is that my clothes smell moldy after ashing. I also complained about the rubber lining being mildewed and has worn thin ans so it can burst at any time. I suffer with asthma triggered by allergies, so this has become a major health issue for me. I have been told that I should use bleach, but we are on a septic system and do not use bleach. Thanks. read full review »
Filled under: Home & Garden Location: Canada
SmartCarpet
September 13, 2007
SmartCarpet NJ, Staten Island and Eastern PA, US www.smartcarpet.com Let's start with the good news. SmartCarpet's installers are very hardworking and detail-oriented -- it is just a shame their work is wasted. We spent $100,000 on an addition to our home to create an adult den, with a vaulted ceiling, home theater, the whole nine yards. We showed the room to the SmartCarpet Salesman, John Casale, and told him what we were doing with it. He showed us samples that were 2 inches by 2 inches. We are not in court today because... read full review »
Filled under: Home & Garden Location: United States
A & E Factory Services
September 13, 2007
A & E factory services. Maytag refrigerator 1 1/2 years old two problems. First problem ice maker 6 months ago. Second problem compressor. Problem noticed Aug 27,2007 technician arrived next day Monday, but since it was the compressor a part not readily carried in their trucks(even though the issue is known according to the technician) the part had to be ordered. I am still waiting for the technician to arrive. The scheduled time on the receipt was Sept 10, but I was told by the technician to call when the part arrived. I could only get... read full review »
Filled under: Home & Garden Location: United States
Sears (Bradley, WV Crossroads Mall)
September 12, 2007
A friend of mine was just terminated because of a $60.00 mistake on a customers order and was interrogated for about two and a half hours not to mention all of the mental stress that was involved. Sears need to stop treating employees like dogs and treating them with respect, because they are not just employees they are friends and family of consumers. Needless to say I will no longer be giving my business to Sears or K-mart. read full review »
Filled under: Home & Garden Location: United States
Whirlpool India - Whirlpool Washing Machine
September 12, 2007
I purchased a washing machine on 30/08/06 and its written in the catalogue that there's no guarantee on plastic parts but when the defect arises just in 6months of usage then who is responsible for that!!! Inspite of complaining to the firm several times they never gave us any satisfactory answer rather they say that it's the company's policy for plastic parts.. and when we asked them to give us a visit of their engineer they just send to us the technician/mechanic to do a temporary repair... when I asked them for a permanent... read full review »
Filled under: Home & Garden Location: India
Cauvery Indane Gas
September 12, 2007
Hi , I am Mahesh Bhalaji. My usual cylinder supplier is Cauery Indane. The problem is the cylinder supplier is not supply in delivering correctly inspite of booking also. Name of the supplier man is Sanjayram (Udayanagar Area near Tin Factory cum Fathima school ). It is heard that he is selling the cylinder in Black for higher amount to the hotels or fast foods. Due to this the consumer are getting delayed. read full review »
Filled under: Home & Garden Location: India
Kenstar / Tumble Top Fully Automatic Washing Machine
September 12, 2007
2 weeks ago when i ringed service center of kenstar home appliances for the repair of my washing machine. A service person from the company came after 2 days and told me that we will call you and then we will tell you the detail of the problem. After 5 days when i called the service center back, the call attender didn't took my request properly and disconnected my call several times. At last she failed to five me a complain number. I feel like never ever getting any appliance from kenstar in the future as the after sale service of the company is extremely poor! read full review »
Filled under: Home & Garden Location: India
IFB
September 12, 2007
I have new ifb machine. I brought it before one and half month. No washing, no service, no replacement. IFB man are said first we have to check it ok. He had change timer, circuit and motor in my new machine. Can u believe this? Then after its not working and says its your electricity fault. I said in all flats we have same power supply and others have lg, samsung are working. Then they give me ans. We cant replace it. So never never never buy ifb washing machine. read full review »
Filled under: Home & Garden Location: India
CSN Lighting / www.CsnLighting.com
September 11, 2007
I ordered two lamps. CSN Lighting charged me, but only shipped one lamp -and that lamp arrived late and broken. I have repeatedly requested that they send me a replacement part, but all they will say is "we have ordered it". They won't tell me when I can expect it to arrive. In the meantime, CSN Lighting claim to have shipped the second lamp that they "forgot" to ship originally, but there's been no sign of it. The FedEx tracking number they gave me showed it scheduled for delivery, but the delivery never happened and... read full review »
Filled under: Home & Garden Location: United States
Thermador Oven
September 11, 2007
We have a built-in Thermador Model SC302TW convection/conventional double oven, purchased it in May 2000. It failed almost immediately and was fixed at the end of June. It worked for a while, then failed again and was fixed in July, 2003, toward the end of the warrantee- only parts were covered. Soon after the panel grew too dim to read. They said they'd replace the panel again, but at our expense. So we use it without being able to read the panel. Don't buy Thermador products. read full review »
Filled under: Home & Garden Location: United States
Maytag Dependabilty Plus
September 11, 2007
Dear Fellow Victims, This has been a nightmare as it has been for you also. If only I could send you the info I have gathered. I am old and weary and computer illiterate . All you victim of fraud folks need to file complaints with BBB and Attorney General. [email protected] The toll free # of MayTagDep is: 1-8668454719 - Dorian =Ex .1 They almost never answer 0r return calls. I can't seem to cut and paste: Try again. The Better Business Burea utions, LLC Maytag Dependabilty Plus Philips Priority... read full review »
Filled under: Home & Garden Location: United States
Aqua Guard - Designer Model
September 11, 2007
We have purchased aqua designer model not even 2 months back & had the problem starting right from the installation. In these nearly two months we had about 7 visits of the technicians but still 1/2 time machine is not in working condition. This time also I have lodged my complaint about 15 days back, still no one has attended the same. read full review »
Filled under: Home & Garden Location: India
LTD Commodities
September 11, 2007
I placed my order on August 31st. I quickly learned that LTD Commodities does not give you a complete total price until after they ship out your orders. The reason for this is because they don't have set shipping costs. They could send out your item(s) in one box or in one box per item and charge you shipping for each item. This is a huge inconvenience for anyone who likes to keep a balanced checkbook. Secondly, I was told upon contact customer service over my shipping cost complaint that I could not cancel my order until 2 busine... read full review »
Filled under: Home & Garden Location: United States
Bucks County Roofing & Siding
September 11, 2007
Leaking roof repair work was not done right. Leaked again in the same spot with no response for 3 days, and when they came out, they caulked with white silicone for everyone to see. Still waiting to hear from them. read full review »
Filled under: Home & Garden Location: United States
Yardworks Deluxe Metal Hose Reel Cart
September 11, 2007
1. Plastic wheel broke in first 3 weeks although weight of hose did not exceed 300 feet of medium grade hose. 2. Green paint peeled off in first 2 months and exposed corroded and rusted metal in first 2 months. 3. Reel is entirely rusted in first 3 months. 4. Contact with Customer Service advised that this product should not be stored outside. 5. Purpose of cart is to bring in wet garden hose however durability of product is not able to up to this garden need because it rusts from under the paint finish. read full review »
Filled under: Home & Garden Location: Canada
Swimming Pools etc. Development Inc. - Eliminator Zap Vac Pool Cleaner
September 11, 2007
Swimming pools etc. (Development Inc), 3667, Omec Park Dr, Ste 1, Rancho Cordova, CA. 95742. Ph. #. 1-800-544-3730. Hi, the above now have numerous names. Still advertising the pool cleaner. They say they do no longer have or can get parts for this cleaner. But they still sell it. Even though they said they had a lot of problems with it. I have had no luck in getting any satisfaction from them. The cleaner has numerous part defects. All they did was send me 2 replacement hoses after l bought the cleaner 2 had holes in them. I... read full review »
Filled under: Home & Garden Location: United States
GT Media Inc / GT Direct Inc
September 11, 2007
I was ripped off by this company too. Initially i never spoke to a live person either. The automated voice was very confusing and kept offering other products that i kept refusing. I never got the total charges detailed before it cut me off, but of course my credit card number was collected first thing. I was sent 2 packages instead of on package because i misunderstood the way the recording asked the question. I thought i was getting 2 for one not 2 packages of 2. my bill came out to be $153... 50. I also filed a complaint to the BBB of CT... read full review »
Filled under: Home & Garden Location: United States

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