LATEST USER REVIEWS
Ashley Furniture - Plano, TX
I ordered a leather sofa on 7/4/2006, it was delivered on 7/22/2006. When I first sat on it, it wasn't as comfortable as I thought it would be - It certainly felt different from the display one. But more than that, I felt really uncomfortable of the leather smell. I started having headache and nausea when I sat on the sofa. I felt sick all day, and had to take anvil. I went to the store the next day and explained my situation. but the store manager seemed very upset, as if I made her upset or what, and told me they couldn't do... read full review »
Frigidaire, A&E Factory Service & Sears Nightmare
On 11/15/2005, i purchased a washer (Frigidaire model:fwsb5700ds0 serial no:xc52300870) from bestbuy. On or around 7/10/2006 machine developed a problem of slow and noisy spin cycle. Subsequently, a call was placed to Frigidaire reporting the issue. Frigidaire assigned a case no (3011662109) and referred me to a&e factory service (owned by sears) for repair/replacement and problem resolution. I called a&e factory services to schedule a repair as suggested by Frigidaire. When i called i was put on hold for over twenty (20) minute... read full review »
Rio Resources, Inc
I am so sick of the harrassing calls saying that i owe them money, i dont owe them anything, i have already paid them back 4 times more than what they wanted back, they keep taking from my account and wont stop. I have had to keep goignt o my bank and telling them about fraudulant activiyt. why are they like this and why do they keep telling me that i owe them more, is there anything that i can do? I am sick of the harrassing phone calls that i am getting at work. Please help me. read full review »
KFC - Reford Michigan on Grand River Ave
I went to eat with my wife who is 7 months pregnant. The air conditioner was set at a very uncomfortable 55 degrees on a 90 degree day. The lady in front of us asked why it was so cold and the manager told her it was to make sure that the staff was comfortable. The manager said that she felt it felt fine to her. I placed an order and she wouldn't raise the temp when I asked either. By the time we got our food, the food was cold because of the A/C. I would not go there again, nor would I recommend that anyone go there. There are much better places who know the meaning of the words "Customer Service". read full review »
Conair Body Benefits Compact Heated Massager
I purchased a Body Benefits® Compact Heated Massager by Conair, and one evening, when laying in bed, I had the massager under my behind, as the muscle was extremely tight. After about 5 minutes I turned it off and went to sleep. Several hours later when I woke up, I reached down to move it and it was like putting my hand on a stove burner that was left on high. I am an incomplete quad and have no feeling in that area. I was left with a 2nd degree burn. It has been about three months and it still hasn't healed. For some reason, I can... read full review »
Tata Indicom Broadband Internet Service
Hi, My Tata Indicom Broadband Internet connection user name is terencevaz. I cannot not recollect but I had applied for this connection around 7 to 8 months back. Initially everything was good. I finished my first months and the problems began. There was some problem with the connection so I called the customer helpline. This is a paid line I literally have mobile bills to prove that every time I have spoken to the customer service I have spent at least 40 Min's per call. All I get is the departments transferring me from from one place to... read full review »
Grass Valley Transport
I booked my auto to be transported 3 weeks ago. 2 days before the scheduled pick up, I pro actively called the dispatcher to make sure he had the directions to pick up the vehicle. I was then told that was not scheduled for a pick up because Grass Valley Transport provided him with the wrong phone numbers and did not make an effort to get in contact with me.
Their customer service is horrible!!! Not once apologized for the inconvenience and did not make much of an effort to try to book me on another truck.
I am still having trouble... read full review »
All About Tans - Liberty Missouri
This company has the worst customer service I have ever seen! A mistake on my account made by them resulted in a $70.00 fee and it took one week and daily calls to even get someone to address the situation let alone offer to help. When I finally got the owner to call me back, she apologized for having her 30th birthday and having had the nerve to go out of town and “enjoy herself God Forbid!” She just did not understand why I felt the need to call and harass her staff when she would have been happy to handle the situation when she... read full review »
NMR Coaching
In 2005, I bought Dave Espino's 'auctionsforincome' package for 39.00 from an infomercial. Several times after I received it, a person saying they were from 'auctionsforincome' tried to contact me by telephone. Finally by Feb 2006 a man called and insisted that in order to get more information on the coaching, we needed to set up a time to speak with both my husband and myself. They let us believe we were being screened to see if we would be good candidates for a 'success story' IF we agreed with the coaching... read full review »
Military clause
My husband is in the Army. I provided our apartment complex a copy of the orders with a 30 days notice on 07/03/06, stating we would move out by 7/31/06. They are refusing to let us out of our lease without us having to pay $4104.00 (our lease terms actually ends in November).
They stated that because the orders have a date of January 2006 and it is now July that we need something more current. I explained to them that my husband deployed in January, but we (me and my children) stayed because they and I were both in school. However... read full review »
800 266 9420
At home rewards calls my cell phone 10 times a day from caller id 800 266 9420. If you ask them how they got your nnumber, they hang up but don't stop calling. They tell you you've won a reward and tell you the last 4 digits of your credit card. This is my cell phone and they call me during business meetings. read full review »
Ashley Home store (North Brunswick furniture Inc)
My name is Ankur Vaidya I live in South Plainfield, NJ and work as a field engineer for a Construction Design firm. I want to make my fellow citizens aware of what i went thru buying furniture at Ashley Furniture store in North Brunswick, NJ.
I bought the furniture on July 13th and paid for it in full on that day. I was told the furniture will be delivered in 4 to 6 weeks. In the 7th week i got a phone call from Ashley saying its a delay from manufacturer and you will get it by the end of the 8th week. I was fine with that as well. ... read full review »
Trimlife aka TLSciences.com
Fraud warning! Don't buy Trimlife Inc. products, the company is a total scam. Also known as
www.tlsciences.com. They are based in Bismark, North Dakota
I know this because my own wife was a victim of this company (and she's a pretty smart lady).
Their normal routine is to trick people into filling out an online form to get a free sample, just pay the
shipping. Then they charge $50 or more to your credit card and send you junk "health" products you did not buy. They say you only get a sample when you subscribe to... read full review »
Drive Cars for free
My name is venton and i am in need of getting my refund back from (drive cars for free.) they took $29.00 out of my credit card. And they will not allow me to have a car with their company. I think they are a fraudulant company. And have been taking peoples money. But i am out of work and have been for years. I need every penny of my money i can get just to survive. And i dont think companies like that should take advantage of the consumers. The location is free car.com. Here online. Please help me get my money back and i will be careful next time thank you very much, venton mccauley. read full review »
EMI - Personal Loan
I have taken Personnal loan for Rs.150000/- on 07-oct-2005 and paing EMI for Rs.4024/-.
I have made preclose request on 24-may-2006 and it was confirmed by your official around mid of June 2006 and told they will be sending Foreclosure letter druing 1st week of July 2006.
I waited for the letter and again called your bank on 18-july-2006, they told me that it letter has been sent and returned. They told they are resending the same. But till 20th I have not recieved and again when i called back I was told the same reason and asked to... read full review »
Agitator Semi-washing machine
We had purchased a semi-auto washing machine with agitator. We had a cleaning problem and also the shutters of the tubs are not properly fitted and they remain open, we have to put some weight on the shutters of the tubs. Clothes were put for washing but we got the clothes in a black color and again we have to wash by hand. We complained all these things to your local head office in Chandigarh (Manimajra) (Complaint # F29N034) but no results. after complaining many times the engineer had not visited and see the fault. we are facing lot of... read full review »
Classic Comfort Bra
I placed an order with you on 7-17 and 7-20-06 and have not received a confirmation on either order. The second order (7-20-06) was a duplicate order. Please advise me on the action taken or I will have to cancel the order. Thank you. Ann C. R read full review »
California Video Repair
On Thursday June 22, 2006, while on my way to San Diego from LA (where I live and work), I dropped two L4Pro monitors off for service at California Video Repair. I explained my need to Bob (Robert Buccelli, Owner), who then passed me off to James Hayes. James stated that he was able to provide the service that I was requesting. James stated that his independent contractor “Al” would be doing the repair. The agreed upon price was $130.00. I told James that I would be driving back to LA that Sat and asked if the monitors could be... read full review »
Sears and K-Mart
This is long but worth it.
I come from a family of small business owners. My father and 2 grandfathers all owned small retail business'. All 3 men were successful at what they did and much of the reason had to do with honesty and integrity. The only company my father ever complained about when I was growing up was Sears.
Twice he mentioned to me that I should never shop as Sears. Both times he said his opinion was based on customer service and product satisfaction.
I did and didn't listen to him. I never bought anything... read full review »
Mercedes-Benz - India
I bought a mercedes c 200 k from sanghi motors , nagpur on feb 2006.
Within 15 days, I observed that the rear seats of the car is a misfit and gives an backache if I travell more than 25 kms at a streach. I addressed my complaints to the the local service agents only to get some funny answers like this can never happen or you check the air preasure of your wheels. They never came and checked the vehicle.
I tried and contacted their corporate office in Pune, where I presented my problem to another service representative who seem to be... read full review »
Wal-Mart - Anniston AL
I took my car to walmart to have the tires rotated and balanced along with an oil change. I spent at least 100bucks at that store just to have my all purpose leatherman stolen! When I called to speak with the manager he told me that his employees would not steal and I needed to stop calling them thieves! No investigation or anything just "my men are not thieves". To top it all off he called me a lier saying I didn't even have a $100 knife in my car! A different time I bought some cherries. They rang up the wrong price so I told... read full review »
Marketing Masters
I have the exact same complaint as others on this site. You sign up to win a prize and Marketing Masters calls you to say you're guaranteed to at least win $500. When you get your "special letter" and call, you have to go to Fredericksburg for a tour. We are writing Marketing Masters a letter and asking them never to call us again. Talk about bad marketing ideas.... read full review »
Home Depot - North Pointe Drive Durham, NC
I was purchasing electrical supplies from Home Depot and could not find an item that I needed. I went to the "customer service" area and asked the woman behind the counter if there was someone in electrical that could help me. She said that she would call someone and picked up the phone and called someone. 15 minutes later I went back and told her that no employee ever showed up to help me. Again, she said that she would call them. I waited by the counter and listened to her talk to her co-worker about her weekend and personal matter... read full review »
Videocon Televison X-lent Series
I had purchased one Videocon Television on October 31, 2005. I had logged a compliant 15-20 days before and about my television in Videocon Service Center and my complaint number is DJV6I17000. After logging the complaint the first day an engineer from videocon come, but he was unable to fix the problem. He committed us to come next day to fix the problem but neither he nor any other engineer comes to attend the complaint. We are continuously talking in the videocon service center but no action has taken so far. We had also talked to the senior persons of videocon but of no use. They all are making false commitments! read full review »
The Big Lot
I put my truck in the big lot.com to sell. All ive got are a bunch of lookers or should i say some lookers. Dig money maker with no results to the customer. $89.00 ive eaten. read full review »
Nextel Partners Inc.
I have had numerous unfriendly interactions with the customer service department with Nextel in the 2-3 year course of my contract. On several occassions I have been made upset and dissatisfied, nothing had ever upset as much as "David" did in retention on July 17th 2006. On several occassions I had called Nextel to enquire how much the cost would be to end service early. I had awaited months after being so very tired of the treatment, I was ready to go with a new dealer. I called in April to enquire simply what steps were required to... read full review »
Starbucks at Georgetown, Washington, DC
This is an unfortunate story about what happened this afternoon.
My wife and I went to a Starbucks at Georgetown, Washington, DC to get an iced coffee. I gave a cashier a $5 bill and a $1 additionally because my wife wanted to have some quarters for a parking meter. I didn't realize at first, but the cashier gave me the change but it was $2 short. She might have got confused because I gave her one more dollar for some more quarters. Anyway, we went back there and asked this middle aged guy working at the counter to give us back the... read full review »
Price's Auto Service
On 11/02/2005, I took my car to Price’s Auto Service to have the water pump replaced. When the car was brought in, Price’s showed us some bent intake valves from another engine. I was warned that the same thing could happen to my car, unless I had the timing chain serviced at the same time. I agreed to have the additional work done. When Price’s did the work, the timing chain was not tensioned properly. The engine lost timing when they tried to start it, bending the valves. This was the very damage that the service wa... read full review »
Nissan/Fiat dealer
I have two fiat palio Eds. Which I am repairing my self; I have decided to repair were I can. I am obviously not a mechanic I would not sell them because of the thousands of rands I have been RIPPED BY NISSAN /FIAT t during past five year service. I think I would loose.
My car had been stolen in 2003 and needed a new car so I bought a new fiat palio at Charter fiat NORTH CLIFF.
It was recommended that the car be fixed at springs where I stay. We do not t expect a car to be perfect but the after service was very TTERRIBLE from the... read full review »
Interest - State of Washington
In the State of Washington what are the rule for private lenders charging 24% and not telling client about all the charges client borrows $24,000 and have to pay back $35,000 at 24% interest and after default it go up to 30% interest. read full review »
Best Buy - Kennewick, Washington
We purchaced an LG LCD television and LG "French Door" refrigerator on 7/12/06. At the time the salesman asked if we'd like BB to come out and set up the tv. We declined.
Turned out we had a bit of trouble. I called next day for help. After spending about $3500 with them,
they wanted to charge $100 for a service call, which I declined. I also let the person on the phone
know that that type of "service" is very poor business practice for the amount of money we'd thrown
in their laps.
But wait!... read full review »
Electronic Transaction Supplies
I have been having issues with this company for years. They routinely call our office and ask whoever answers the phone to "verify the shipping address" for supplies that we have never requested. Every time I attempt to cancel the order or to return it I am told that that we "approved" the order by giving the shipping address. I have tried several times to get them to stop sending me supplies to no avail. We have a fairly high turnover of staff, so everytime someone new answers the phone, they give out the shipping address and... read full review »
Vince Whibbs GMC
I had a GM recall service done on my 2001 Yukon XL and the fuel pump failed 7 days afterward, stranding my family for 3 days in a distant location. GM Customer Service says there is no relationship to the recall repair and the fuel pump failure based upon the service station's reply to their telephone inquiry.
There was no indications of failure prior to the recall. The service center had to remove my tank and drain it to enter the tank. The wiring harness that was changed was connected to the fuel pump. The fuel pump apparently... read full review »
Liverpool servis washing machine
Liverpool servis washing machine. bought a servis washer on the 26th of November from great universal catalogue. I was woken with a bang and a flooded kitchen I called servis who gave me a date for an engineer to visit. I had over a week to wait and was told between the times of 8am and 5pm. Long story short they should have visited Monday 17th july and im still waiting. I have called servis around 20 times and great universal a number of times. Great universal have said if its unrepairable they will replace but I need the engineer first to... read full review »
Velda Rose Hotel - Hot Springs AK
Mr. Byerly & Ms. Rodgers (President and Vice President of Hot Springs AK Chamber of Commerce)
I'm sending you a copy of this to let you know that when this city was introduced to us last year it was presented with such charm and style. I have been looking forward to spending an enjoyable time seeing AK and the history of your community. I had done a great deal of research on your community and how you have supported so many important officials, I never thought I would want to leave and NEVER come back. Well even I am wrong on... read full review »
Sears Home Improvement & Citicards
I am an attorney who represents a Maria Sealy who has for several months tried to clear up an Sears Home Improvement debt charge off that is apparently now carried by Citicards, in Kansas City. Despite repeated phone calls and letters both from her and from me we have gotten no response.
How can we get a HUMAN BEING to respond to clear this matter up. It is SERIOUSLY affecting her credit. read full review »
Delta Airlines and Trip Mate Insurance Company
I am having SEVERE problems trying to get reimbursement for clothing I had to purchase while in Paris, Bern and Lucerne Switzerland. I had travel insurance with Trip Mate. I have been dealing in a long drawn-out process since June 4, 2006. Delta Airlines left a container of luggage sitting on the tarmac, located it several hours after I arrived in Paris on June 5, 2006. Refused to advise WHEN I could expect to receive my luggage, finally on Wednesday June 7, Delta stated they were waiting for a flight that they could send the whole container... read full review »
Resort Holding International
I invested my retirement with this company and have not received any return on my investment or request for the return of my investement. I am in jeopardy of losing my life savings after 33 years of hard work. I am not well and unable to go back to work. This company is going to cause me to lose everything because they violate a contract that I entered in good faith. I have been lied to every time I call that a company is buying out the contract for over 3 months. read full review »
Riot.com
On July 4, 2006 I won a bid on a ring from auction riot.com, I still have not received the ring and it was paid for on the same day I won the bid plus shipping cost. I have written and sent 3 e-mails to [email protected] which is who I paid for the ring. I still have heard nothing at all from them, I also have e-mailed auction riot.com customer service but have not heard anything from them either. Looks like I was ripped off !, I am trying to determine which better business bureau to contact to complain to them also. Thanks, Robert ( P.S. Please do not display my e-mail address ) read full review »
Gateway M520CS notebook
On December 23, 2004, I purchased a Gateway M520CS notebook (serial no. 0034694149). Instead of buying a Dell or Apple, I chose Gateway because of the affordable price and because I thought that Gateway was a reputable company. Since then, I have had numerous problems with the system.
As a journalism major entering my junior year this fall, I rely on my computer for both class work and writing articles for my college's paper, the Towerlight. However, I experienced steadily declining quality and support from Gateway. It seems as if I... read full review »
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