LOCATION: United States
AT&T
August 5, 2006
This is one of those outrageous early termination fee compaints. Had $15.99 internet scheduled in July for one year. I lived in Indiana until that May of 2006, at which time I moved to Ohio. Since AT&T did not cover Ohio I had to terminate my service 4 months early of the contract. So of course they sent me a $200.00 early termination fee bill. Do the math and you might realize something doesn't add up. For 4 months at $16.00 there would only have been a bill of $64.00. I figured this was fishy enough to pass on to everyone to BE WARY with AT&T/YAHOO (Formerly SBC/YAHOO)!!! Crooked, Crooked, Crooked. read full review »
Mattress Expo
August 5, 2006
On 7/2/2006, Kirk Hudson sold us the Southerland Dreamliner twin mattress 'set'. We picked it up ourselves, but only after getting home did we discover that the mattress 'set' was not the expected mattress and box spring, but mattress and box platform--no springs--just wood, cardboard, and fabric! We'd never heard of such a thing, and he never mentioned it. We called the store, only to be told that there was a $149.00 fee to be allowed to purchase a higher priced mattress. There were NO refunds! The mattre... read full review »
Ace Hardware
August 5, 2006
I recently visited Ace Hardware and now I cannot sleep from the nightmare that unfolded while I was there. The Pet Department was filled with cages of dogs, puppies, cats, kittens, rabbits, etc. They were all sleeping. I clapped at their cages trying for a response from an animal. I barked, meowed and more. Not one animal moved even an eye. Finally a store clerk came over to assist me. He did not understand what I wanted. The clerk opened a cage of a baby rabbit. The animal hung lifeless in his hands and did not move at all. It was drugged... read full review »
Nokia
July 30, 2006
My mobile is not working problem (Nokia-3230), I have given three times to Nokia center but still is not working properly, last time I gave this mobile to Nokia service center west Patel Nagar, new Delhi India before 10 days and job sheet number is 1300061959, but still they could not return my mobile, they said it will take 20 days. I can not leave without my mobile, and I found Nokia mobile gives a lot of problem. For others - do not buy Nokia products if you don't want to have problems after. read full review »
Intex
July 28, 2006
I purchased my second Intex pool recently. My first one that I had for 3 years burned up in a fire. Intex is now selling their large pools with a smaller size pump. The previous pump Model 520 @ 2000 gph was barely enough for this size pool and actually wasn't large enough. They are now selling the Model 635 @ 1500 gph with their 18' x 48' size pools. This pump is not large enough for these size pools. And the pump I received does not sound very good either. The filters are smaller which causes you to purchase more... read full review »
Sherwood Bridal
July 28, 2006
I post this in order to help any brides considering purchasing their dresses to refrain from going to Sherwood Bridal - Bridal Wardrobe (Ajax, Ontario). You may not get your dress on time for your wedding and it will likely cause you heartache and chaos. I have around 4 weeks to my wedding and 6 months ago I ordered my dress and veil. I was promised the dress a month ago and the veil 5 months ago (all items are paid in full), yet I still do not have my dress.
In June 2006 Global TV Consumers Report News program did a story on how Sherwood... read full review »
Microtel Inn
July 28, 2006
Checked into the Microtel Inn @ 1840 Corporate Blvd in Atlanta GA (Buckhead area) and encountered the following issues:
- dirty room (debri on bathroom floor)
- bath towels stained
- stained and unsightly hallway carpet
- TV remote didn't work
- noise from hallway and next door (slamming doors/ crying child/slamming drawers in adjoining room). Ironically I requested a quiet location and room.
The hotel managers response was uncaring and unacceptable. Contact with the Corporate office resulted in a recommendation to dispute the... read full review »
Privacy Guard
July 28, 2006
I can't remember from what, but through Bank of America, I was automatically signed up for a free trial period of Privacy Guard. Knowing I would eventually have to pay for this service, for which I neither asked for nor wanted, I immediately canceled it. I never used their service, couldn't even tell you what it is they offer. Three months later or so, I got a bill from Privacy Guard. I called, made them remove it, because I had already canceled. I thought that was really conniving of them, but I passed it off as a potential mistake.
At... read full review »
First Premier Bank
July 28, 2006
Hello, my complaint is against First Premier Bank. I am telling everyone do not deal with them at all. This bank DO NOT HELP YOU REBUILD CREDIT. They are actually taking from you instead of helping you. This bank do not report you are paying your bill on time until you have paid 10 months on time. They are not being honest with their customers at all. I do not want anything to do with First Premier Bank. read full review »
Art Gallery
July 28, 2006
Placed order at www.enjoyart.com on December 28, 2005 for three posters and paid via credit card. Posted to my account on 12-29-05. The order was not received by 2-1-06, they sent e-mail saying that it took some time to receive these, however, they would be mailed out as soon as received from supplier. I called back every two weeks (got only answering machine left messages on all calls) and have never gotten an answer. I am still calling and also mailing letters to them. They have made no contact at all!
The amount of purchase is only... read full review »
First American
July 27, 2006
This is to inform your company that I was able to settle the dispute yesterday by contacting VP for Sales and Marketing.
I did not want to wait another day hoping for them to contact me. Besides, I wanted to talk to someone who would acknowledge their representative made a boo-boo. I was also tired of hearing their customer service specialists repeat over and over that once a technician has been dispatched and arrives at said address, we will be charged.
VP said to disregard the notice and apologised.
Note: forwarded message... read full review »
Karen's Furniture
July 27, 2006
Karen's Furniture in Quakertown & Colmar PA has an unsatisfactory record with the Complaints Board and other complaints online!
I purchased a King Hickory sofa and chair with ottoman with the down wrap comfort package from Karen's Furniture at their Quakertown store. I had to replace my existing set after a horrific accident by a professional painter. I did not even think twice about replacing the existing set with anything else other than King Hickory since the set I already owned, even though it was five years old, looked... read full review »
KazzaGold
July 21, 2006
On 6/26/06, i ordered online a service from KazzaGold in order to download movies. There response was that a registration number would be sent. So far they have debited my credit card a total of $39.35. These were two separate debits. I attempted to call the number they provided, 1-877-231-6383, with no results. Please warn others of this rip off.
Thanks. read full review »
Dunkin Donuts
July 21, 2006
This is the second week in a row that we've noticed a decline in product quality at Dunkin Donuts (Annapolis Maryland). The donuts appear smaller, greasier, less appetizing, less appealing colors, less wholesome and do not taste the same as they did just a couple of months ago. The chocolate tastes off. The blueberry tastes like something one would get out of a freezer box and cook in a microwave. The glazed is the saddest. It's hardly risen, and the coating is almost non-existent. I used the last of my Christmas coupon books to buy... read full review »
Fortune Magazine
July 21, 2006
Fortune Magazine offers an 'automatic renewal' service where they will renew your subscription on an annual basis at whey they claim will be the 'low rate then available'. They just sent me a notice of auto-renewal which was very clearly at a rate that was not their low rate. Their auto-renewal rate of $50 for a year is 66% higher than the $29.95 subscription rate available on Amazon.com and 25% higher than the $39.95 their own CSR quote me on the phone as the lowest renewal rate.
I believe the magazine is taking advantage of customer... read full review »
Trucks etc.
July 21, 2006
My husband and I bought a used truck from owner Sam Metcalf at the above address on 4-24-06, checks cleared 2 days later, so no money owed. He told us the day of purchase that it would be atleast 2 weeks before the title was sent to us. The week of the 16th of May I called and asked and he told me we should be getting title any day. Today is 6-5-06 and my husband went to his office and asked what was going on. Mr. Metcalf told my husband he never sent the paper work to have the title in our names.
I called Mr Metcalf and told him I had... read full review »
SafeWayPurchase.net
July 21, 2006
I purchased phentermine online and cant seem to get a phone number for safewaypurchase.net
Can you tell me how to contact these people. read full review »
Arnel Residential
July 21, 2006
I went to look at an apartment, at an Arnel Residential property, Wimbledon Glen at 1142 Buckingham dr. in Costa Mesa CA.
The apartments were fairly nice but nothing was available. My wife and I were informed that we could fill out the deposit form and put down $200 to get on a waiting list for an apartment. We figured great, if we cant find anything else, at least we have a back-up plan. The policy was, as they told us, and showed us in writing; if for any reason we do not come up on the list with in one year, or if we decide to drop off... read full review »
Lean Life PM
July 21, 2006
I ordered a sample product from Lean Life PM as advertise on their web site. The advertisement requested a charge account for the shipping and handling of the product.
However, before I even received the sample, unauthorized money was taken from my account fin the amount of 99.90. In addition, they had enrolled me in some fitness program that knew nothing about. At that time, I was able to contact the company and requested a full refund (as promised). I was informed about the fitness club and had to cancel that program separately. The... read full review »
CitiCard
July 21, 2006
This complaint is regarding CitiCard's Credit Protector Processing Ctr., P.O. Box 901016, Fort Worth, Tx. 76101-9769.
I was terminated from my position at work due to a disability. Because I was terminated I fought and received unemployment benefits. I was terminated on June 6, 2005. My unemployment benefits ran out the first week of Dec. 2005. I then went on Social Security Disability. I notified Credit Protector in a letter. I included a statement from Social Security telling them the amount of my monthly benefit and a letter from my... read full review »
Easylife Furniture
July 21, 2006
I purchased a bed last week, Monday, at the Easy life furniture in Cerritos, CA and paid cash and $65.00 delivery fee. I was told that the bed will be delivered that Friday and they will call to let me know the time. Friday morning and I have not received a call so I call the store. I was told that the store manager forgot to order my bed so it can not be delivered until the following Tuesday. I made suggestions so it can delivered the following day but all I heard was, 'I'm sorry'. So I cancelled my order and hopefully my money will be refunded. read full review »
Closet World
July 20, 2006
On April 3, 2006 I signed an agreement with Closet World to install (3) closets in my house for the amount of $8,012.00. I gave a deposit of $4006.00 and authorized the charge against my Visa card. Closet World scheduled the installation of the (3) closets for May 16, 2006.
On April 10, 2006 Closet World charged a total of 4,178.50 to my Visa Card.
On May 16, 2006 the installer from Las Vegas didn't arrive until 2:30 in the afternoon and then brought the wrong material. First he went to Home Depot. He returned a few hours later. He then... read full review »
Direct TV
July 20, 2006
I had direct TV installed in march of 2005. Unknown to me at the time the installation was done using my local cable carriers line. Our home owners association has a deal with the local cable company and for a small fee tacked onto our yearly dues, we get expanded basic for pennies on the dollar. Well when i called our cable company to have dsl set up, they came out and found out that the Direct TV installer had not only used their lines, which i never gave them permission for, they cut a line into my living room for faster installation... read full review »
Michael C. Fina
July 20, 2006
I went to register at Michael C. Fina and Company located on 5th Avenue in New York city. They also have a web page on theknot.com. At the time of registering for my gifts, they convinced me to do the 'consolidated registry' in which my gifts are 'held' for me and upon my approval, they'll send all the gifts to me at once.
It turned out the china pattern I registered for was discontinued, but they continued to sell the china for 5 MONTHS after it got discontinued. On top of it, they did not have the china in... read full review »
Juno
July 20, 2006
I have a charge of 24,95 from Juno. Some time ago I tried to use Juno and you people told me that Juno did not supply services to wireless customers so we then and there agreed to stop billing me for service that you cannot or do not serve.
06/03 Juno online www.juno.com $ 24,95 this is the charge as it is on my visa card, never did and still do not. How long do you think you should bill me for service that you do not sell???? read full review »
Arch Wireless
July 20, 2006
I canceled this service in July 2002 after reporting that my pager had been lost.
Someone found the pager and apparently reactivated the pager. In Sept. 2002 I received an invoice for $144.63 for reconnect fees and an overage charge for 454 pages.
Again in October I received an invoice for $39.00 for a lost/stolen equipment charge and another overage charge of $241.50 for 966 pages.
I wrote the company several times, talked to a manager named 'Will' who promised to remove the charges. The charges were never removed... read full review »
Bank of America
July 20, 2006
I have a credit score of 748. My credit card statements were lost/mis-directed and I was late on a payment. My introductory 0% rate credit card immediately jumped to 16.99% costing me over $200. B of A policy is that upon request their manager will call within 24 hours. Eight days later I called back and finally spoke with a manager. If I had been a B of A customer in any other way, in addition to the credit card, I may have had some leverage to have the introductory rate reinstated. However, I am now stuck paying the extra interest, but I... read full review »
800-Super calling card
July 20, 2006
In April I have bought '800-SUPER' $5 calling card (112 minutes, no maintenance fee and no connection fees). Their customer service number is 1-800-926-3571.
During first two weeks I have made three short calls: 10 minutes, 16 minutes, and 12 minutes. While calling I have noticed that the rate per minute is nearly 50% higher than the advertised rate (advertised rate - 4.5c/min, actual rate - 7c/min). Then the balance started to disappear without calls -30c, -50c, -90c, -40c, -30c, etc. I have called to customer service and told them about... read full review »
NCO Financial
July 20, 2006
I am writing to let you know that NCO Financial has been calling my house and asking for someone that does not live here and we have never heard of the person they are looking for. How do I file a complaint and possiable harassment charges on this company? We have told them over and over again they have the wrong number. This had happened several months ago and it stopped for a few months but has started back up this week. read full review »
Enfocus Photography
July 20, 2006
We had an agreement with Enfocus photography to provide a glamour photo session as a fundraiser for our Girl Scout Troop. The agreement was that we would sell coupons to customers and they would provide the photo shoot. Their policy is to send them $5 per coupon sold as a deposit. Their materials state, 'you will receive the $5 back for each sitting photographed.' Our photo shoot was scheduled on June 3, 2006. I spoke with Mr. McIver on June 6, 2006 following the photo shoot to explain to him our disappointment in the services which were... read full review »
eurofootballgear.com
July 20, 2006
I noticed on your site that customer's had complained about www.eurofootballgear.com, i also had this problem, i ordered and paid for 2 shirts on 25th may 2006 i contacted them and finally got an email back from them on 24th june 2006 telling me that their website was offline and i was being conned but a sales rep would contact me on monday 26th June, as you guessed i have heard nothing, AVOID THIS SITE IF IT COMES BACK UP. read full review »
Office Depot
July 20, 2006
Office Depot Rebates: I bought a combined offer for a Compaq notebook and HP printer that offered $250 in rebates. The offer was for $150 from Office Depot, $70 from HP on the notebook and $30 from HP on the combined purchase. The sale was on 5/2/06.
I immediately complied with all aspects of the rebate offers and promptly mailed the three envelopes. Please note that I was extra cautious to comply with every requirement of the offers since I had heard that they would deny for the slightest reason. I carefully cut out the UPC's , filled in... read full review »
Citifinancial mortgage
July 20, 2006
Citifinancial (Westgate Plaza, Westfield, MA) is a lender who used deceptive practices with me on my mortgage. They sneakily switched my mortgage rate from fixed to adjustable!, and did away with my 'Agreed Rate Reduction Rider'.
I took out a mortgage with Citi financial in April, 2004. It was for a FIXED INTEREST RATE, also there was to be a Rate REDUCTION after two years of good payments.
In October, 2004, I asked to increase the Mortgage AMOUNT by five thousand dollars, KEEPING the SAME TERMS.
Shelly, from Citifinancial said... read full review »
Rave Hairspray
July 20, 2006
I have been a consumer of Rave hairspray also since as long as I can remember. A few years ago, they changed it (with a bigger nozzle) and too much comes out and makes your hair too wet. This is disaster for someone with naturally curly hair who blows it out straight. Then you spray the new Rave on it and it goes curly again....not good.
I sent a complaint then and to my surprise, they changed back to the old BETTER version. They emailed me saying that they were returning to the old because of all of the complaints they were... read full review »
FreeGiftWorld.com
July 20, 2006
I am writing to discourage anyone from getting scammed by 'FreeGiftWorld.com'
I am your average middle-class consumer who wanted to find a good deal on a DVD box set that I enjoy. After searching the web for cheap prices, I eventually took the bait of 'freegiftworld.com'
Here?s How They Get You:
1.) First, you are asked to enter your e-mail address as well as your physical address so they can ship your alleged 'FREE' gift.
2.) Second, you are asked to take a small survey of possible consumer products or services you may be... read full review »
GardnersChoice.com
July 20, 2006
I ordered live tomato tree plants from Gardners Choice, Hartford, Michigan in March 06. They cashed my check, and I never received the plants. I've tried calling a number of times, and they do not answer their telephone. I've sent emails and those have gone unanswered also. I checked with the Van Buren County Clerk in Paw Paw, Michigan, and found that they did not renew their business since last October 05. Sounds like a case of fraud, since they actively advertise. read full review »
Ford Motor Credit
July 20, 2006
I have recently applied for a mortgage, and received a copy of my current credit report. Since I was a victim of True-Name-Fraud, there were many accounts on the report that were not mine. Including one for a 99 Ford Explorer. I proceeded to call your customer service center so that I may receive a letter from your company stating that I have been erroneously reported. I spoke with 3 different customer service representatives. Each representative asked for my account number (the number was listed on my credit report)..I gave it to them, and... read full review »
Camping World
July 20, 2006
My vacation was scheduled for July 1.2006. I initiated the replacement of my broken down refrigerator one month in advance to ensure it would be completed in time. I contacted camping world to purchase the new refrigerator and schedule the installation. I purchased the new refrigerator and was informed that there was a three week wait for the scheduled replacement and that my date was June 24. 2006.
I brought my camper in and dropped it off on June 21st, we discussed in detail the mechanics of replacing the refrigerator. The fact that the... read full review »
Postal service
July 20, 2006
The post office between benton, Louisiana and thermopolis, wyoming. I recently mailed out two boxes to my mother containing baby items for my sisters little newborn baby girl, including new items and some of my son's outgrown items also family heirlooms. It was in a 10 gallon aquarium box filled with 20 pounds of baby items. One box made it there days later and the 14th of April. They were mailed out on April 11th. To this date the other box is still missing. I have contacted both mail recovery centers and been told there is no record of thi... read full review »
Hutch
July 20, 2006
I came across the complaint of Mr. Sivakumar Nachimuthu of SRF, CIFE, Mumbai 400061 regarding wrong billing on his prepaid mobile connection of HUTCH. In his case, HUTCH had alleged that there must be something wrong with the handset. But in my case, HUTCH said that it is not possible to investigate complaints of excess billing in case of prepaid connection, meaning thereby that the consumer of a prepaid connection has no remedy against wrong billing and he has to suffer even in case of the system failure on the part of the service provider... read full review »
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