LOCATION: United States
eCost.com
I purchased a refurbished Sony CD Clock Radio from E-Cost. When I received it, the CD player did not work. I called to get a return authorization and was told I had to go through Sony's service department first. I called the number they gave me and it was constantly busy. I finally found a working number on the Sony web page. I was told to ship it back for replacement, but that I would have to pay shipping costs. E-Costs fine print on warranties either refers you to the manufacturer or tells you the sale was made "as is" and they make no warranty to the performance of the product. I will never buy anything from this company again. read full review »
Pat Clark Pontiac GMC Buick Las Vegas
While in Vegas, had transmission serviced in 1996 Trans-Am. Dealer used method of forcing new fluid into transmission by pumping through cooler inlet and outlet under high pressure, causing seal to blow in transmission, leaking fluid badly! This is confirmed by my dealer in Cerritos Cal, when I returned home.
I sent all of the details from my dealer here along with the 600.00 bill to have it repaired and Pat Clark Pontiac, after sending two letters along with the needed receipts, had never even acknowledged either letters or tried to call... read full review »
Etronics.com
I ordered a Sony digital voice recorder from Etronics last OCT through Amazon.com. It did not ship for 3 days and after I finally received the package the recorder had been already cut open.
They had made a half ass attempt to RE-wrap it with some packing tape. I emailed them the next day and their response was "We open ALL merchandise to make sure all the parts are there".
I could not believe it!!! What kind of retailer OPENS a sealed blister pack before the customer gets it????? Then I had to PAY for the return shipping. I... read full review »
Krug Auto - Beavercreek, Ohio
On August 19, 2006, I purchased a 1999 GMC Suburban, Stock #K-6954 from Krug Auto Sales at 3919 Col. Glen Hwy. Beavercreek, Ohio.
The cost of the truck was $7300.00, which was paid for in cash.
Unfortunately, the product has not performed up to standards due to several required repairs within the first 3 months. I am disappointed because the car has required me to pay over $2000.00 in repairs since I purchased it from Krug.
o The first weekend we had the truck I was stranded at a shopping center because the battery was dead... read full review »
Sloane Toyota of Devon
I would like to share my experience Sloane Toyota of Devon dealership that began on Friday, January 12, 2007 and Saturday, January 13, 2007.
I placed a call on Friday and spoke with Mark Miller asking him about a 2006 Sequoia.
Mark advised that he had a long standing customer coming in that morning to upgrade his 2005 Limited Sequoia to a 2007 Sequoia. I asked him how much they would be asking wherein he advised $38,000.00. He went on to describe the vehicle which was exactly what I was looking for. Mark stated that if I gave a... read full review »
Alamo Car Rental - St. Louis, MO
In October of 2006, I rented a car from Alamo in St. Louis for a short vacation I was taking with my 3 year old daughter. While on the vacation, we returned to our car after exploring the art museum.
On the windshield of the rental car was a "parking violation" for expired registration/plates. I contacted the Alamo roadside assistance. They instructed me to return the car to the rental location to exchange it for another car. They gave me two days free and told me that the ticket would be taken care of by them. Last Monday January... read full review »
TotalVac.com
I ordered A Bunn 10 cup coffee pot replacement pot from TotalVac.com and they told me it would be delivered in 3 to 5 business days I later find out they dont even stock the product or have it in there warehouse when i purchased it I don't no when they will get it in. They didnt tell me it would be longer or I would purchase somewhere else I cant get a response from them to cancel the order they dont answer phone or respond very bad company to deal with. read full review »
Black & Decker Power Tools
Black & Decker used to mean quality in home appliances and you could feel good about purchasing their products. This Quick N Easy food processor is garbage.
Cheap, poorly manufactured plastic pieces and nobody gave any thought to the "convenient" spout which spews product all over the counter when you try to use it. Maybe if you had a container the size of the kitchen sink to catch whatever you're trying to shred...
The main problem, however, is the locking lid. Cheap, cheap, cheap! Fine for processing with the blade... read full review »
General Motors - Air Compressors
I have had to replace two ELCs Air Compressors in my Deville, within a two year period. I wrote letters to the executive office. The executive assistant refuses to address my concerns. My perception is this assistant "profiles" and only responds to compliments. I want to find out my options when the latest compressor goes bad. read full review »
HP 517 Digital Camera
I had a HP 517 digital camera that would not take more than 3 or 4 pictures before the "battery dead" message appeared and it shut down.
Sometimes turning it off then on again would "revive" it. Using regular alkaline AA batteries would't work - they caused the camera to shut down when I tried to take the very first picture. I called HP and after holding for quite a while each time, I had to talk to 9 different people in 3 sessions, most who's command of English was marginal. I had to fax in proof of purchase... read full review »
Homecomings Financial
Homecomings Financial seems to be in the 'business' of CHEATING people OUT of their homes based on everything I've seen written online... Scared me so much a couple of weeks age that I posted my complaint on a class action site and now have a law firm in NY interested in a class action suit against Homecomings. They are GREAT people at the law firm helping me personally so I won't (hopefully) lose my home to this FRAUDULENT company.
If any of you out there have any suggestions for help or know anyone who has/had... read full review »
Liberty League International
My husband and I wanted to become involved in our own business. We sought information on this opportunity. Upon doing so, a flood of forwards was sent to our inbox-which would be fine if they were informational and completely relevant. However, a multitude of team email forwards included heavy religious tones and bible quotes. I politely asked to be removed from the forwards list twice. After continuing to receive the unwanted religious emails I requested that I stopped being spammed. Here is the exact response I received, copied and pasted... read full review »
Rockenbach Chevrolet
We recently needed to purchase a work truck so we decided to head over to this huge dealer, Rockenbach. We made a deal with the salesman and decided on a price then we signed the contract with a 5.9% interest rate which we thought was great and we put the amount that we wanted down. Of course it was too good to be true! A week later they called and asked for a lot more money down and they kept on calling and threatened to repossess the vehicle. We later noticed that we had signed a "Rider" which is basically the right for them to... read full review »
Jiffy Lube
I was on my way to school (Pima Community College) one morning and noticed my car had started making a little clunky noise and that my oil light had come on, i got to class, which is less than three miles from my house, and as soon as class was done (i only had one class that morning) i took my car to jiffy lube to see why it was making that sound, though i figured it probably just needed some oil or something... jiffy lube is about another 2-3miles tops from my school... So i get there and they joke around about how my car looks because it... read full review »
Wellington Court Apartments - Decatur, GA
This is an apartment complex. The quality of service is terrible. The maintenance staff aren't dependable and very slack on their job.
The apartment manager gets stressed out and very defensive when you report problems in your apartment. She doesn't care as long as it doesn't affect her. She has used money for the complex to fix up her apartment while the tenants' apartments are in bad condition. The grounds of the complex are not maintained, when it rains the hallways of the complex get flooded. My apartment has been... read full review »
See's Candies, Inc.
I was buying a box of chocolate lollypops at the same price of a box already made up. The price went up to $.60 from $.55 when sold separately. But seeing I eat one a day to keep my craving of chocolate to a minimum, I buy the whole box. Last time I paid $13.75 for the made up box, and today they wanted $18.75. I was aghast.
If the price does not go down, I will have to look elsewhere for my craving habit. They were $.50 not too long ago. The price keeps going up. But my allowance doesn't and I am a senior, senior, so that is why I... read full review »
Sony - Online Order
I ordered a Digital Camera over the net and got a call asking if I want to buy extra products and a higher priced camera. When I told him I just wanted what I ordered he got real nasty and told me the camera that I ordered was a refurbished one. I cancelled my order. read full review »
Pizza Hut (La Raza Inc.)
As a R.G.M. of a delivery/carryout store for 2 years I never had any problems with employees, customers, upper mgt., or inventory until I was transfered 11-28-06.The store I took over was a dine in/carryout store,I was trained very poorly in how to operate this type of store,having buffet and keeping track of all the product was never explained to me.So how was it accounted for??For several weeks on a daily basis I called upper mgt. to ask for help.Inventory kept coming up short.Then on 1-8-07 upper mgt.showed up he started counting inventory... read full review »
Syed Ali & Chrisina Copely (Ebay ID - syedandchris)
I was the seller through Tupperware, and this person purchased from me. I sent the item a little late, and the buyer filed a dispute with Paypal. Paypal gave them their money back out of my account, but I had already shipped the item to them. So I appealed the dispute with a shipping tracking number, and I won the appeal with paypal because I had proof of delivery. Paypal told me it was my responsibility to get my money back from the customer. The customer has not responded to any of the many emails I have sent them asking for payment for... read full review »
Ameriquest Mortgage Company
Filled a request to refi 2 loans into 1 online. Had a previous experience with Ameriquest which we cancelled by recision within appropriate time although they said they did not receive the recision (whole other story). Was contacted by a mortgage broker in Arlington Heights, Ill. We told them we wanted no business with Ameriquest and was told the company was Argent and not to worry. The loan was "approved" although there were delays. Arrived at the closing in Schaumburg and was told there that because of the delays they rate was higher... read full review »
Brenda Thornhill aka Richard Bailey Ebay - ID richardb5748
Brenda Thornhill aka Richard Bailey purchased one set of Tupperware bowls from me, then requested a second set shipped to her. Brenda was shipped out the second set of Tupperware bowls, but she only paid for the one set (first set). She requested the second set after purchasing the first set from me. She refuses to ship one set back, or pay for the second set. It is considered a crime to accept merchandise and not pay for it. I have 2 tracking numbers showing delivery of both bowl sets. Set one sent via FedEx. Set two sent via the US Postal... read full review »
Photo Essence
For our September wedding my husband and I selected a photography company called PhotoEssence. We decided on this company after they did our engagement photo session. The only flaw was when we requested our engagement photo be touched up-it wasn’t completely repaired. This problem was forgotten after the photographer agreed to reorder a new print. At first the photographer of PhotoEssence was accommodating with scheduling meetings and answering questions. After deciding on a photography package I commented to the photographer about a... read full review »
PhotoVideo Network
Please do not use PhotoVideo Network - Fort Lauderdale, FL for the most important day of your life!!! They lie and do not deliver as they say. They tell you one thing and then when it's time to get your pictures its "oh we can add that for an ADDITIONAL amount of..." TRUST ME.....This has been the WORST experience ever!! I got married in September of 06 and STILL have nothing to show for it except excuse after excuse!! They treat you like you are stupid and that you do not have any idea of what you are talking about. They twist... read full review »
England Stove Works
Re: woodstoves including Summers Heat, Englander, and timberidge. these are sold by Lowes as well as other distributors. We purchased our woodstove through Lowes in 8/05. It was back ordered and came in 9/05. Well right out of the box it was DOA ! An electrician did the wiring, including its own GFI. We contacted the company. their idea of customer service is to have you hold the phone to the stove so they can listen to it! Well after several such phone calls they sent us a new blower and thermostat. keep in mind this is under... read full review »
Direct TV - HR20-700
Don't But an HR20-700 unless you are ready to miss recordings and expect freeze-ups and system resets!
BELOW IS AN EMAIL SENT TO DIRECT TV ON MY MOST RECENT DOUBLE DISAPPOINTING EXPERIENCE:
I just installed A HR20 two weeks ago. I am more than disappointed! I recorded the New Orleans Saints-Eagles playoff game last night and attempted to watch it this morning.
But before I tell you what your recorder did, let me say I am a die hard Saints Fan that has been waiting 40 YEARS to see the game that your damn box just deprived me... read full review »
GR Nutrition / Vitapower
I want to stop getting Vitapower but never get an invoice to know how to stop the shipments. I've asked my bank about it but the charges keep coming. How can I stop this! Plz advise smb! read full review »
Dominoes Pizza - East Moriches, NY
Since they opened a dominoes in a closer vicinity to our house. so we were automatically changed to this location. I never had a complaint or problem with the Shirley, NY store. But this East Moriches, NY is the worst. They more than once didn't have a full enough staff to do the job they are there for. ex; no cook no manager, or no delivery person. The food is always louck temp. and they can't seem to get the order right. how hard is lg extra cheese, green peppers, beef, sausage pizza? Since this is what they do why is it so hard... read full review »
Internet Research Associates aka GuestProfessor.com
On December 13, 2006, I signed on with an Internet company calling itself “Internet Research Associates” to write articles. The fellow with whom I had all contact went by the name of Clark Covington, whom I also believe has a pseudonym of Clark Venable.
The pay for this work was very poor, $35 for 10 400-500 word articles, but I decided to do it short term to dust off and sharpen writing skills that had been largely dormant after an extended period of time doing medical and legal transcription. I am a freelance writer and... read full review »
GMedia
With reference to their advertisement i replied and also send my hard and soul money to them after getting assurance that they will install a tower in my land in rental basis. But they not at all responded after receiving the cheque from me. Beware of them. read full review »
TheWheelConnection.com
I totally agree that they are a bad business to deal with. I ordered wheel from them on December 21, 2006. As of today, January 12, 2007. I have not received them. It is very difficult to get them on the phone. When I do they only have excuses. I had to do over again I would order from another company. I will update my comments when "and if" I receive my wheels. Again, do not order from TheWheelConnection.com. I beg you!!! THEY ARE TERRIBLE. read full review »
Ogden Institute of Massage Therapy
I got into the college being told that a good deal of it would be paid for by financial aid. I was also told when i went in that all fees where and costs where included in tuition. Furthermore i was told that my cost of tuition would be proportional to the amount of school i attended and a full year was $10,000, the academic adviser told me to start attending and everything would get taken care of. Well after telling me to hang in there and after several visits with here she finally got everything worked out and my grant came to only about... read full review »
USPS Click N Ship
I rely on sending my work out through Click N Ship because standing in line at the post office is just as bad. At the present time I have racked up approximately $148.50 in unprinted labels because their website just freezes up. What this amounts to is 9 times I tried to get the postage and it froze up and the 10th time it worked. BUT THEY DID MANAGE TO CHARGE MY ACCOUNT EVERY SINGLE TIME!!! They do give refunds, but I will have to put in for a grand total of 36 different refunds in order to get my money back. I have just tried to print... read full review »
My1Mag.com
On Aug 27, 2006, I placed an order for a one year subscription to Runner Times, It is now Jan 13, 2007. I have tried calling the company several times to no avail. Every call is picked up by an answering machine where I am asked to state my name, phone number and order number, so someone from customer service can look into the problem and return my call. I have never received a phone call in return, nor have I received my magazine. My advice would be to save your money and avoid this site. read full review »
IHOP
In the beginning of Jan 7 I have found a bunch of coupons for IHOP restaurant “Buy One Breakfast get one free” in our local newspaper. On 1/13/07, my husband and I decided to go to IHOP for a breakfast since we had the coupons and it seemed like a good deal. It is clearly stated in the coupon, to show it before ordering, and we did it. In response server said that we have to show it at the end when we pay. After having a breakfast my husband went to pay a bill to the cashier, and was rudely suggested to come back to the table and... read full review »
Imperial Outdoor Lining Inc.
In April and June 2006, I paid this company a total of about $4000 as a 50% of price of a BBQ. Since November 2006, I try to contact them asking for the delivery of the BBQ, First they told me that they will not deliver before January 2007. Now they don't answer any phone call. The brother of the owner, P. Bovard, told me that his brother has filed for bankruptcy, but the records of the bankruptcy at the San Bernandino Bankruptcy Court does not confirm it as of January 12, 2007.
I need advice to know how I can recuperate my money.
Thanks
Shawn read full review »
Cingular Wireless / FunMobile
I am complaining about unauthorized charges on my cingular wireless account. I have never subscribed to funmobile for ringtones. I will be disputing these charges with cingular wireless. I have attempted many times to call funmobile complaint line, I have been disconnected each time. Beware! read full review »
Dunkin Donuts - Randall Rd. in Geneva, Illinois
Today, once again I went to the Dunkin Donuts located on Randall Rd. in Geneva Illinois and the doors were locked. In the past few weeks I can count three separate occasions when I visited this store and found several people in the parking lot waiting to get in the store at 6:00 a.m. They used to be open 24 hrs. a day, now they dropped the night shift and are supposed to be open at 5:00 a.m. which they can’t seem to accomplish. Since I only stop by 2-3 times a week, I suspect this store has probably been closed on days when I... read full review »
PersonalCreations.com
I ordered a tshirt which was supposed to have personalization and a picture on it as a birthday gift.
My shirt arrived with no personalization on it just the picture but according to my invoice and order,
there was supposed to be personalization on the shirt.
I called the company to let them know the situation and to have them replace the shirt. The customer
service rep Jennifer S. insisted that my shirt contained the personalization and said that I was
wrong and the company will not redo the order or refund the shirt since it... read full review »
Haynes Furniture Co - Newport News, VA
On December 31, 2005, my wife and I, aged 49 and 53 respectfully, went to the Haynes Furniture Store in Newport News, VA to shop for additional furniture for our new house. The sales ad attracted us because it said "no payments, no interest for 2 years". This lured us in. Our money was real tight and we needed to set up our new house. We figured we could pay it off within the 2 year timeframe, at OUR convenience.
We explained to the salesman why we were there and he was delighted. If we told him once, we told him a thousand time... read full review »
Teleflora.com
My complaint is ......i ordered a valentines gift for my mother through teleflora.com because they were the only one that stated they could deliver it on that day......if they could not delivery on that day it should have specified like other companies and not just take your money!
The money was taken out of my acct and no flowers were delivered. This was very important to me because of my mom being sick and other things , besides the fact i wanted to show what she meant to me.
Teleflora ruined mine and my moms valentine....because now... read full review »
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