I ordered A Bunn 10 cup coffee pot replacement pot from TotalVac.com and they told me it would be delivered in 3 to 5 business days I later find out they dont even stock the product or have it in there warehouse when i purchased it I don't no when they will get it in. They didnt tell me it would be longer or I would purchase somewhere else I cant get a response from them to cancel the order they dont answer phone or respond very bad company to deal with. read full review »

In October of 2006, I rented a car from Alamo in St. Louis for a short vacation I was taking with my 3 year old daughter. While on the vacation, we returned to our car after exploring the art museum. On the windshield of the rental car was a "parking violation" for expired registration/plates. I contacted the Alamo roadside assistance. They instructed me to return the car to the rental location to exchange it for another car. They gave me two days free and told me that the ticket would be taken care of by them. Last Monday January... read full review »

I would like to share my experience Sloane Toyota of Devon dealership that began on Friday, January 12, 2007 and Saturday, January 13, 2007. I placed a call on Friday and spoke with Mark Miller asking him about a 2006 Sequoia. Mark advised that he had a long standing customer coming in that morning to upgrade his 2005 Limited Sequoia to a 2007 Sequoia. I asked him how much they would be asking wherein he advised $38,000.00. He went on to describe the vehicle which was exactly what I was looking for. Mark stated that if I gave a... read full review »

On August 19, 2006, I purchased a 1999 GMC Suburban, Stock #K-6954 from Krug Auto Sales at 3919 Col. Glen Hwy. Beavercreek, Ohio. The cost of the truck was $7300.00, which was paid for in cash. Unfortunately, the product has not performed up to standards due to several required repairs within the first 3 months. I am disappointed because the car has required me to pay over $2000.00 in repairs since I purchased it from Krug. o The first weekend we had the truck I was stranded at a shopping center because the battery was dead... read full review »

I ordered a Sony digital voice recorder from Etronics last OCT through Amazon.com. It did not ship for 3 days and after I finally received the package the recorder had been already cut open. They had made a half ass attempt to RE-wrap it with some packing tape. I emailed them the next day and their response was "We open ALL merchandise to make sure all the parts are there". I could not believe it!!! What kind of retailer OPENS a sealed blister pack before the customer gets it????? Then I had to PAY for the return shipping. I... read full review »

I purchased a refurbished Sony CD Clock Radio from E-Cost. When I received it, the CD player did not work. I called to get a return authorization and was told I had to go through Sony's service department first. I called the number they gave me and it was constantly busy. I finally found a working number on the Sony web page. I was told to ship it back for replacement, but that I would have to pay shipping costs. E-Costs fine print on warranties either refers you to the manufacturer or tells you the sale was made "as is" and they make no warranty to the performance of the product. I will never buy anything from this company again. read full review »

While in Vegas, had transmission serviced in 1996 Trans-Am. Dealer used method of forcing new fluid into transmission by pumping through cooler inlet and outlet under high pressure, causing seal to blow in transmission, leaking fluid badly! This is confirmed by my dealer in Cerritos Cal, when I returned home. I sent all of the details from my dealer here along with the 600.00 bill to have it repaired and Pat Clark Pontiac, after sending two letters along with the needed receipts, had never even acknowledged either letters or tried to call... read full review »

My Sony Grand WEGA LCD Projection TV is one of many Sony TVs with defective optical blocks. This is the main projection component costing over $1,000 to replace. Sony issued a service bulletin acknowledging they made some defective TVs with this problem. But they are refusing to stand behind the product. Many of these defective TVs only last 1 to 3 years. It appears there are so many bad ones, that Sony can't get replacement parts quick enough. We have been waiting 2 months and still no scheduled delivery date. To add to the... read full review »

Black & Decker used to mean quality in home appliances and you could feel good about purchasing their products. This Quick N Easy food processor is garbage. Cheap, poorly manufactured plastic pieces and nobody gave any thought to the "convenient" spout which spews product all over the counter when you try to use it. Maybe if you had a container the size of the kitchen sink to catch whatever you're trying to shred... The main problem, however, is the locking lid. Cheap, cheap, cheap! Fine for processing with the blade... read full review »

I have had to replace two ELCs Air Compressors in my Deville, within a two year period. I wrote letters to the executive office. The executive assistant refuses to address my concerns. My perception is this assistant "profiles" and only responds to compliments. I want to find out my options when the latest compressor goes bad. read full review »

I was contacted by home phone about a $5000 loan I was approved on. That week I just so happened to fill out some online loan applications, so I proceeded to look into this phone call. I made the call back and was greeted and explained how my loan would be paid back, and how I soon I would receive the funds. All I had to do was wait for an email, in which they already had my email address, and call them when I got the email. I received the email about an hour later, read through it and saw it to be legit, except for 1 small problem, They... read full review »

On November 9th 2006 I applied for a home refinance. I used an internet mortgage search engine. I received 8 offers and I chose the best offer. I informed Kyle of Gorman & Assoc. of this and he laughed at the other offer and know I am quoting "they should be embarrassed if this is the best they can do". So I chose him based on my pre-approval status and "high credit score" he stated we could be done in as little as two weeks. All documents were in last piece was the appraisal he got it on 12-13-06. No response until... read full review »

My sister called and invited my husband and I to go to a meeting and learn about real estate. It is something my husband and I had been thinking about starting to invest in and so we attended the conference with them. We also invited my husbands brother, Chad, to attend with us. I had already told my husband that we were just going to listen and not buy anything, however, after listening to the conference we decided that with a ?FULL ONE HUNDRED PERCENT MONEY BACK GUARANTEE? that was sold the whole time we couldn't go wrong. They... read full review »

I am a business owner and my mother got very sick. I had to close my business so I could take care of her. The bills for the business fell behind. I received a notice from Com Ed stating that they were going to disconnect my service if I did not pay my bill. My mother just passed away recently and I contacted Com Ed to ask them if they would work with me so I could open my business back up and send them money until I was caught up. They said that there was nothing that they could do for me because I was a business owner. I had to take all... read full review »

I figured I would write a more legitimate complaint than my last one about Blockbuster not having an adult video section in any of their stores. First of all, Blockbuster doesn't carry ANYTHING on VHS anymore; everything is on DVD, so if you don't have a DVD player, you're screwed. But now to my main point. I recently became interested in the Rocky series after seeing the movie Rocky Balboa at the theater. So I check with not one, but THREE different Blockbusters in the area, and they only carry the first Rocky film... read full review »

This is an apartment complex. The quality of service is terrible. The maintenance staff aren't dependable and very slack on their job. The apartment manager gets stressed out and very defensive when you report problems in your apartment. She doesn't care as long as it doesn't affect her. She has used money for the complex to fix up her apartment while the tenants' apartments are in bad condition. The grounds of the complex are not maintained, when it rains the hallways of the complex get flooded. My apartment has been... read full review »

I was buying a box of chocolate lollypops at the same price of a box already made up. The price went up to $.60 from $.55 when sold separately. But seeing I eat one a day to keep my craving of chocolate to a minimum, I buy the whole box. Last time I paid $13.75 for the made up box, and today they wanted $18.75. I was aghast. If the price does not go down, I will have to look elsewhere for my craving habit. They were $.50 not too long ago. The price keeps going up. But my allowance doesn't and I am a senior, senior, so that is why I... read full review »

I had a HP 517 digital camera that would not take more than 3 or 4 pictures before the "battery dead" message appeared and it shut down. Sometimes turning it off then on again would "revive" it. Using regular alkaline AA batteries would't work - they caused the camera to shut down when I tried to take the very first picture. I called HP and after holding for quite a while each time, I had to talk to 9 different people in 3 sessions, most who's command of English was marginal. I had to fax in proof of purchase... read full review »

I had a procedure done in 6/06, received bill and paid in full in 10/06. received another bill with the exact same date and codes only appeared twice and the bill had obviously been added twice. After numerous calls to the number listed on the bottom of the page and I even directly called the billing dept at least 8 times no one ever called me back. I have the bank statement that shows the check went through and they still sent me to collections. So today 1/14/07 I'm still trying to get there mistake corrected only now I also have the... read full review »

I have a family plan with 3 lines. I only need only line so I contacted Verizon to ask about early termination fees for two of the lines. One contract term expires in March and the other in April. I contacted them because I understood new consumer law states they had to pro rate the fee based on the expiration date of the contract. I am willing to pay a pro-rate termination fee that's fair but not $175 per line. This is the same for a contract expiring in 2 months as it is for a contract expiring in a year. This makes no... read full review »

I have been a user of Sanyo tvs for a long time but now I find that there seems to be a problem with the horizontal parts of Sanyo tvs. I have had trouble with three Sanyo TVs, first a 27", next a 36" and now my 21". On all three the horizontal has gone bad. At this moment I have 4 Sanyo TVs in my home. It appears that maybe you have a problem with the parts you are using in you TVs. I know that as of now I will not buy another Sanyo model TV, I can't afford to go out every 3 to 5 years and buy another because the horizontal hold has gone bad. read full review »

We were moving only 4.4 miles, but thought it a good idea to let professionals handle the big stuff. I saw the impressive 2-page ad for All My Sons and arranged for three men and a truck. The three men(who all spoke a little English), were shown the large items we wanted moved. The process moved very slowly as they completely mummified everything in shrink-wrap for the big four mile journey. They seemed more interested in moving the small things and had little regard for our priority for items to be moved. When my son showed them his desk to... read full review »

My husband and I had to fly to Chicago, from California for a funeral. Since it was short notice, I went through cheaptickets.com to get a lower priced ticket. I got us both tickets and noticed that same day they "reserved" the money in my checking’s account. The day we had to fly I didn't check my bank account, we had to be at the airport early. We got to our destination, with no problems. Until I tried to get the rental car, my card was declined. Since this was a unexpected trip, money was a little tight, but I got... read full review »

We re-did our kitchen and bought six GE Profile appliances: Stove, Advantium microwave, refrigerator, washer, dryer and wine 'fridge. The large 'fridge was delivered with a bad compressor and it took 3 weeks for GE's service department to come on-site and cart the thing way and deliver its replacement. Two weeks later, the wine 'fridge died and had to be replaced. And last night the glass on the top-loading washer cracked completely on its own (this actually provided my wife and I with 5 minutes of entertainment as we... read full review »

I went shopping at the IKEA store in Schaumburg, Illinois and my purse was stolen out of my cart. All I was left with was my cell phone. I lost my money, cards, and my only set of apartment keys and car keys. I had only one set of both of these keys because I had just moved and was shopping for my new apartment, and I had recently bought a used car. The management was tepid at best at helping me, they would not show me video footage, nor did they care if I had a ride home. While waiting for a tow truck and trying to arrange a ride home... read full review »

I'm once again trying Firefox. I keep reading reviews on it, on how good it is and I see all the extensions you can use with it, that you can't use with Avant Browser. Firefox is slow compared to Avant. I keep getting these reset connection errors that I never get with Avant. the 2 browsers are alot alike, they both have tabbed pages, everything generally is the same except it's slower for some reason loading pages. I guess I will once again uninstall Firefox and go back to Avant. Hopefully Avant some day will make some extensions you can use. read full review »

My experience with Long Kitchens (also known as Long Fence). James from Long Kitchens came to our house. He wasn't prepared. He didn't have all counter top or cabinet samples with him. I should've shown him the door, but didn't b/c we were promised a $500 discount over the $750 promotion if we had them come out during the week before 5 pm. My husband had already taken off work to be there, so we couldn't reschedule. He measured, told us the cost of our kitchen. We talked it over and agreed to go with them as he... read full review »

In August, I ordered, via the internet, one CD from Firebird Arts & Music, PO Box 30268, Portland, OR 97294 for $22.50. My VISA was double billed for this purchase, an 8/9 transaction posted on 8/10 and an 8/15 transaction posted on 8/16. Despite repeated emails and regular mail, the only response I have had was asking if I received 2 CDs. I emailed them "no" in November, and since the have had no response to my continued efforts to contact them. I have no idea whether this is a single instance of unethical behavior, or whether this company is in the habit of ripping off the public. read full review »

I thought that maybe with the takeover of Adelphia's system by Time Warner, that they would take care of the maintenance that was badly needed on the system. I subscribe to Broadcast Basic, which is the minimal amount of channels on regular (non-digital) cable. In the past, I had asked the Adelphia technician about poor reception problems with certain channels on the system. His reply made it clear he knew of the problems - he knew before I mentioned that we were having problems with channels 6 and 10, the ABC and CBS affiliates out... read full review »

I have shopped at the gallipolis, ohio wal mart since its opening and have always written a check for my purchases. The last three times i have been to this store and written a check i have been asked for my id. This first time i didn't complain as i know they do updates in their system every so often, the second time i asked the cashier and was told this is just a "random" thing and it happens occasionally. The third time (which all took place in less than one month) i once again questioned the cashier who started to give me... read full review »

I can not believe how greed has set into poisoning your Visa Gift cards First you pay $4.00 or more for the card, then $2.95 a month after 6 months. Then .50 fee to check on your balance. What greedy snakes you have become. I really thought it was a wonderful idea and did not mind paying the fee to buy the card, but now when all is known it is one of the biggest rip offs I have ever gotten involved in. But the surprising part is that it is legal for you greed mongers to do. It is so sad that corporations have to stoop that low... read full review »

I had a horrible experience at La Spina Salon located in Mahopac, NY. My hair was ruined. I went in for a highlighting and they turned my hair a horrible mixture of yellow and reddish tones. I knew something was wrong when my scalp starting burning. They didnt seem to concerned that I was horribly upset with the outcome. They were just interested in getting payment. After I asked them, they said I could come back to try to fix it but I am scared they will make it worse. It was the most horrible experience of my life. Their lack of... read full review »

I have read other reviews and found 1 thing to be a FACT. The customer service is horrid. First line contacts are rude and supervisors reply in email with the same negative "Valued Customer" answer. I asked them to take that description out. False advertising! I was making reservations and once done, I received an email for a $25 roundtrip discount for each person. The email sale was for 24 hours. They send it 2 hours after it had begun. I thought they would be great about it since I am a FF. They made up technical... read full review »

I scheduled a Geek Squad appointment just after Christmas to set up my wireless internet connection on my Macintosh. I waited 2 weeks for appointment. When the day finally came my Geek Special Agent was an hour late. We were already off to a bad start as I left work an hour early to accommodate the appt. The Special Agent spent a total of 15 minutes making the connection as I had already set up the Airport with Apple over the phone. I was charged $169. plus tax and he was on his way. The connection worked for about an hour until the... read full review »

Bought a Sony digital camera and memory stick thru Sony Rewards. Received it in Aug, 2006. The memory stick did not fit the camera and the camera was junk. So returned them immediately. Sony refuses to refund the $250 I paid for them. I insured the mail and the USPS refuses to pay the claim. Seems like a multibillion dollar company would treat customers right instead of stealing from them! I recommend none buy any more Sony products as they are a dishonest rotten company. read full review »

Purchased a new Maytag bottom freezer refrigerator from Lowes in June 2006. Lowes took our old refrigerator, so we kept all our cold and frozen items in freezer chests until the new Maytag had the proper temperatures. Five hours went by and the new Maytag was not cold. We called Lowes and they said that it may take up to 12 hours before the cooling kicks in. 12 hours went by and still no cold. We called Lowes again, they gave us a Maytag number to call. Maytag told us that it could take up to 24 hours. The next day, 24 hours gone... read full review »

I purchased airline tickets through Hotwire.com for a holiday trip. The trip was cancelled by the airline and the airline agreed to refund the ticket price in late December. Hotwire refuses to refund the money to me because they are "waiting" for the airline to provide the check number of the refund. Hotwire knows how much money I paid and acknowledges that a refund was agreed to by the airline. At this point they are in possession of my original payment, plus the refund from the airline. Repeated calls to resolve the matter go... read full review »

I am writing to complain about the ESP Hair Salon in Norfolk, Nebraska located at 2606 Norfolk Avenue Phone: 371-1135. My friend purchased a $50 gift certificate for me there and it had a very short expiration date on it. When I couldn't redeem it in time, I called to ask them if they would still accept it, since it was a large amount. Instead they told me that it was their money now and they didn't have to give me anything. Very rude on the phone. This salon has no customer service and I will complain about their... read full review »

I won an ebay auction from Rebecca Wildfong in which I paid for within 5 minutes of the auction ending. After 14 days, I received the wrong set of bowls. I find that Rebecca Wildfong has turned my bid on an auction win into a direct order to Tupperware. After almost 3 weeks, she sent the correct set of bowls through yet another person/company in another state. Rebecca Wildfong sent me the money to ship back the original WRONG set of bowls, to her, even though she did not ship them to me, Tupperware did, and I boxed and shipped them back to her... read full review »