I recently ordered a kitchen table from Gately's Home Shopping onling. The product did not come on the shipping date given to me. Finally got in touch with customer service, they gave me new dates... no table. So I canceled my order and was told I would receive my money in 7 to 10 days. Its been 2 weeks and they still have now given me my money. DO NOT BUY FROM THIS SITE... read full review »

I received an oil change at NTB location (766) in Sachse Texas in May of 07. In June, my car broke down. After taking it to the Honda Dealer, they found a towel installed inside my evap drain, which cause water to spill onto my ECM, requiring it to be replaced which cost $827.97. The tech obviously shoved a towel up in the drain to keep the water from dripping on him while he changed my oil. I do have the towel that was used. I am sure it is an honest mistake, but it was also a very costly one that I am having to pay. After many attempts, they have yet to contact me. read full review »

Does anyone know what can be done about AT&T Wireless service? My calls drop, my signal bar is "one or two" strength. AT&T indicates that they DO NOT HAVE TO GUARANTEE SERVICE. But, depending on the rep I speak with, here is their response: *we have no towers in the area, *we have two towers and cannot understand why no service*it's your phone*when Cingular switched to AT&T, it affected the towers*and NO we cannot allow you out of your legal contract which expires in April 2008. I have 3 phones on the family plan; but I'm not an important client. I've used ATT/Cingular for 9 years... this is my reward.... read full review »

My wife and son went to Ireland on vacation, she booked a car rental with EUROPCAR through the ORBITZ website. When it was booked it stated that CDW (Collision Damage Waiver) was included in the price. When she got there to pick up the car they said that the CDW was not included and she could not get a car without it. So they canceled her reservation and made another for her at a substantially higher rate. She did not print out the sheet that had about the CDW being included so she was stuck, either get the car or walk. So she had to pay... read full review »

Dover Oil Company 239 Dover Rd Toms River, NJ 08757 (732) 349-1551 www.doveroilcompany.com I talked to one of the owners of Dover Oil in South Toms River, NJ and received, what I thought to be a price of pumping out my existing oil from my underground tank and then having them remove the tank and dispose of it. During this process, they were going to place a new oil tank in the basement and connect it up then pump the remaining oil back into the new tank with a filling of the new tank. I had the other owner Robert... read full review »

A&E Factory Service - Richmond, VA www.aefactoryservice.com My electric dryer started making an electrical frying noise along with a burning smell during a load. We shut the dryer off, and the burning and frying continued, so I had to shut off the breaker immediately to stop the problem and prevent a fire. I called the Whirlpool service line after hours and used the automated system to set up an appt. The A&E technician showed up during the promised time in the morning, told my wife (I was a work) that there was no power and... read full review »

This company likes to call your home around the dinner hour and request donations on behalf of your local Police Department. The only problem is NO local Police Department anywhere in the US will ever ask for donations over the phone. EVER!!! Do not give to them they are con artist looking for suckers to donate them. Be careful and do not give them any information about them. read full review »

Dentrix Dental Practice Management Software Systems www.dentrix.com Very expensive software and support agreement. Yet both are deficient. Software (G2) was released with many bugs many months ago. And still waiting for fixes. Support for those fixes is enabled only through an expensive support agreement. They promised a repair patch would be available right away, and weeks later still waiting. Meanwhile our dental practice has to 'limp' with a faulty software. Today, they do not even return calls or e-mails anymore. While the... read full review »

I was scammed by Value Pluse, I promised a $40.00 Gas Rebate. When I tried to retrieve it on line WITH my Subscriber Number the web site did not exist. WATCH OUT! read full review »

Had great experience with direct tv until I needed service. First scheduled technician did not fix problem. Second and third did not show up in the specified time frames (6-8 am and 8 am -12 pm). No call, just didn't come after I arranged for someone to be off work to meet them. 1st excuse was he got there an hour after the time frame. Still waiting for second excuse. And don't even get me started on their annoying automated attendants! read full review »

I have had a horrendous experience shopping with Value City Furniture. The people at the store were just as nice as could be, and several of our pieces have defects, small enough we decided to overlook, but the delivery is ridiculous! We were first offered two separate days to have our furniture delivered. We declined and said we'd rather wait for the second day, just to have everything delivered at once. They said that was fine. A few days before the delivery, they called to let us know that one of the items would not be available... read full review »

In March of 2005 I purchased a $1,250 General Electric side-by-side stainless steel refrigerator and less than three years later it dies! How could this be unless GE is using inferior materials and finds it acceptable to market poorly made products? I had to pay $116.00 to have it repaired. I wrote to the CEO of the company, Jeffrey Immelt and he had one of his underlings call me. They couldn't even leave a toll-free number for me to call them back. This underling of Mr. Immelt expressed no compassion whatsoever. He told me their... read full review »

First they mark up the riding toy by $30 over the manufacturers site then say they are discounting it $20 and shipping the next day. When there was no shipping confirmation after three days I wrote to ask and received a reply that it was shipped the same day. a week later I could not track shipping and called to learn that shipping meant printing a label not sticking it on a box and putting it in the mail. So much for my grand son's birthday! Stay away from this site. read full review »

I am appalled at the way this establishment is run and I have to speak out! The manager, Deanna, is a shocking example of a foul-mouthed street hustler. She is NOT licensed, yet I HAVE SEEN her giving treatments! As a customer who has learned the hard way, I am very concerned for the safety of others. Please do your research regarding the numerous complaints filed against ALC before putting yourself or others in harms way. Please heed this warning!!! read full review »

You would be well advised to use caution when dealing with this contractor. Get a second opinion or estimate. Beware! read full review »

When we used All My Sons to move from Boise to Illinois in May 2007, it was a horrible nightmare! First, they quoted us a rate of $6900 and then held us up for $10,547 before they unloaded in Illinois! We didn't expect the quote to be cast in stone, but we sure didn't think it would be that much more. We had more damage and missing items than we have experienced with any other moving company. Their careless and irresponsible packing crew put beautiful stained glass windows into regular cardboard boxes with no paper or padding of any... read full review »

Optionetics is a company that provides training for options trading. They are based in Redwood City, CA. The company runs Internet ads for a free software trial. The consumer clicks the ad and is taken to the Optionetics website, www.optionetics.com. During the registration process, the consumer is asked for his credit card information but is assured repeatedly that he will not be charged as long as he cancels his free trial within 14 days. The consumer cancels the free trial before the deadline and is again assured that he will not be... read full review »

I canceled my membership with this company in April because I was moving. I made phone calls and was told I had to pay a sum to cancel my membership. This is normal. I moved but left my old bank account open to finalize other transactions. When I finally closed my account several months later I received a statement which showed that paramount had continually taken money from my account for my gym membership. I had canceled five months prior. I called to find out what had happened. I was told that the last months transaction was not paid... read full review »

CitiFinancial Retail Services www.citifinancialretailservices.com On 6/2/07 I set up automatic payment to Citifinancial through 5/3 bank's bill pay service. Prior due dates had been the 6th of the month so I set up scheduled payments to be sent 72 hours prior, the 3rd of each month. Unfortunately 8/3/07 was on a Saturday and 9/3/07 was Labor Day. Hence the payments weren't processed until 8/7 and 9/7 respectively. Therefore I was charged two months late fees inn addition to finance charges on the account. The customer service... read full review »

BargainPriceWholesale.com Motorcycle Saddle Bags The saddle bags BargainPriceWholesale.com sent were not what i ordered the email address is not valid and the phone is disconnected im losing $120 to a person i cant contact. read full review »

My family and I ate lunch at this restaurant today and I had to swipe a LIVE roach off the dirty table so we could sit down. I was already disgusted but my family insisted we go ahead and try to eat. As we were eating, I looked behind my daughter who was sitting across from me and noticed in the corner behind the booth seat, was a large spider with several eggs ready to hatch! There was food on the walls, some of the tables were broken and falling over, the floor was filthy and most of the tables hadn't been wiped down. The food was awful... read full review »

Pointe Pest Control www.pointepestcontrol.com We had signed up for a pest control service with Pointe Pest Control. It was for multiple applications over a year. The work was to be done inside and out. These guys would just do the out side stating that no one answered the call. When we wanted to cancel they said the following which we were never made aware of: 1. The cancellation will have to be in writing 2. There would be an early cancellation service 3. The contract renews year after year and if you don't cancel... read full review »

Sage Telecom www.sagetelecom.net I made the mistake of switching to Sage a year or so ago after getting slammed by A T & T. Every time it rains my phone and computer go out. Sage has absolutely no stroke with A T & T! A T & T owns the lines and when I call Sage as I did this last Tuesday (and the last Wednesday, Thursday and Friday) Sage told me that A T & T would be here Friday before 7 P.M.. The repair guy was working on the lines not 100 yards from my place, and when I asked if he could look at my phone the first... read full review »

Comcast www.comcast.com As an intro rate was about to expire I got a call from Veronica. She told me about the digital package and its intro rate was actually lower than the rate I was at currently. I made a point to ask her "after the intro period what will I be paying" her response was "less than you are paying now" 6 months later I get a bill $40 more than before and $30 more than I was expecting. Comcast customer service wouldn't help. Basically they said I was being charged what their computer said I was suppose to pay and they wouldn't do anything. read full review »

Just wanted everyone to know that Staples DOES NOT stand by it's 110% pricing policy. I brought an add from another store within 2 days after I purchased the same item at Staples. They matched the price, however the woman manger stated that Staples discontinued it's 110% price refund a few days earlier. Yet it was clearly displayed on the counter by the customer service register. When I questioned why the sign was still up, she said she was too busy at school to remove it. I than told her I wanted to return the item and not have them... read full review »

Fujitsu Computer Systems www.fujitsupc.com Bought a Fujitsu tablet PC one year before paying top dollars(About $2200). Instead of buying a cheaper model from some other manufacturer, the reason I bought an expensive Fujitsu tablet pc is mainly because they were advertising everywhere that "Taking tablet pc reliability to the end o earth and beyond" in their website. But within three months its audio system stopped working. I requested them to replace the tablet PC as it was just 3 months and I believed it has a manufacturing... read full review »

Vista BMW of Pompano Beach pompano.vistabmw.com These people are rude, lying and have zero respect for customers. My car was left there on 18th of august for a rear end repair, Victor my advisor said it will take 4 to 5 days with the insurance sup evaluation. I called back to Vista on the 22nd of August and they said the car was all done and they faxed the claim to the insurance company and that they were waiting for the reply. I went up to Vista BMW and saw my car for my self it was in pieces. I called the insurance company and... read full review »

Mortgage Design Group 12909 SW 68th Pkwy Portland, OR 97223 (503) 620-6000 www.mortgagedesigngroup.com First American Title Ins. Co. of Oregon, Portland www.firstam.com 1. We were pressured by Barron C. at Mortgage Design Group to sign for a 30 year loan with a 15 year balloon payment. We were told that we didn't qualify for anything else. Once we decided to rescind, he began calling with all the other "options" we had available. Later we learned that a mortgage broker receives extra money when they sign a... read full review »

Net Detective www.netdetective.com I signed up for Net Detective and can rarely get on the site. I was established to use www.standard.netdetective.net. I have trouble every time I try to use the site I paid for. Then, I have to call customer service. you don't have an 800 number, so I have to pay for the call. The, I get the rudest people on earth to try to get help from. I had to call three times today. Your CUSTOMER SERVICE? representatives are rude, don't know what they are saying and hung-up in my face. I called back and... read full review »

Verizon Wireless - Chokolate www.verizonwireless.com/chocolate/ My husband and I rewarded or daughter Ericka with the new chocolate Verizon phone this spring as she was just about to graduate HS with honors. Within a month her phone started to malfunction. A Verizon Store swapped it for another one. Within another month the buttons stopped working but this time they told her to order the replacement on the phone through the insurance. She did and received the THIRD phone. Verizon tells me they informed Ericka she had to return the... read full review »

Costco Tire Department, Wharton NJ 07866 www.costco.com My wife was going to work on the interstate last Thursday when a 1 month old Michelin tire blew out. She's a new manager on a tight schedule so, to keep her from having to wait for road service, I went myself to put on the spare for her. I took the damaged tire - which had blown out through the sidewall without having hit anything - and brought it back to the Wharton NJ Costco tire department where it was purchased. The staff there was surly and distracted, as though a... read full review »

Direct Star TV www.directstartv.com DirecTV www.directv.com On June 12, 2007 I placed an online order with Direct Star Tv for a package called the Directv Plus Package which offered the following: 185+ channels Free DVR (DVR service included) Free HBO Showtime and Cinemax for 3 months Get everything for just $39.99 a month for 10 months Free installation Up to 4 rooms installed The installation by Directstartv was very quick and efficient and I have no complaints about the installation which I... read full review »

KMart 4210 Wheaton Way, Bremerton, WA - (360) 377-3871 www.kmart.com I went to kmart today to get a few things. They were having their 50-70% off sale this weekend. When I was done shopping I went to get in line and none of the cash registers were open, a huge line that went almost the full length of the store was waiting to get taken care of by one person and that person was working the customer service desk. The lady called for cashiers to come up front but no one came. After about 5 minutes a woman came and all the people at the... read full review »

Apex Mortgage dba Aapex Mortgage 213 W Bloomingdale Ave, Brandon, FL - (813) 654-9035 www.aapexmortgage.com They are still advertising being licensed in states they were kicked out of. MD, GA, CA and others have issued Cease and Desist Orders against them due to their deceptive business practices. They have also not paid their employees and loan officers, some in months. Their advertising methods and deceptive business practices should have them kicked off Internet advertising. read full review »

I ordered an inflatable water slide from www.monsterbounce.com (one of Gately's business names) in June and just received the product two weeks ago but come to find out it is not even the slide I ordered and there is a hole in it!!! Can't get in touch with the company via phone or email to even try to resolve the issue and get a full refund. I've already filed a complaint to the Better Business Bureau and if you search bbb.org you will find that there have been 222 complaints about this company in the last 36 months. They... read full review »

I had an terrible experience with Plano Roofing. Owner is incompetent and does not follow up on complaints. Don't use them! read full review »

I can't get them to return my calls at all for repairs that need to be done to my pool cover! I've called all over trying to buy the parts I need directly from the manufacturers and they keep referring me back to Aquamatic to purchase the parts and they won't call me back. I am willing to pay for the repairs. Apparently the parts are proprietary to this application so you can't get them anywhere else. It is a $10k cover. Supposedly the cover has a 20 year warranty and it is only 8 years old. It is too expensive to just replace for a $100 part. Ahhhh! read full review »

Didn't clean the stove well; still smoked after he left. When asked about the quality of the job, he became very angry. He gave poor advice about how hot to run the stove; if his advice were followed, it would create a fire hazard. This man under charges, and "you get what you pay for." read full review »

Kentucky Fried Chicken - North Port, FL I am confused as to why the KFC in North Port, FL 34287 will not honor the advertised special that KFC had on our local TV this week. They said they are not part of KFC and are independently owned. read full review »