Yellow pages has been a monopoly for years. If you dared tried to downsize, we were treated with disrespect. Only after you are not willing or able to do business, do they treat you like a human being. We closed our website and they refuse to remove it, and when customers see it it says website has been closed. and to contact customer service. Many of my customers assume we are going out of business when in fact we were being charged 400.00 per month to host a site that can be hosted for 1/4 price. They should eliminate it completely instead of suggesting the business is in trouble.

After meeting with yet another new account rep. we were told that she would look into our complaints and try to help us with our account. After two weeks and no respnse from her I called and left a message. One week later I called her again but this time I left a message with her manager as well. Neither one has called me back after numerous times of calling and leaving messages. So I decided to have our back stop releasing funds. Maybe this would get someone to call me back. Nope. What I got was YellowPages.com unfairly reporting to TeleCheck that we provided them with an NSF check. How could this be if our bank did not issue them a check. after calling a speaking with a customer service rep. they informed me that if they don't recieve funds they will report that they recieved funds as NSF. When I asked to speak with a supervisor or manager she told me that she couldn't allow me to talk with anyone. I wished I had looked at the number of complaints before I decided to give them any money.