Xoom Corp.

2 Reviews | Write a Review

5 stars		(0)
4 stars		(0)
3 stars		(0)
2 stars		(0)
1 stars		(2)

Category: Business & Finances

Contact Information
301 Brannan St Fl 5, San Francisco, California, United States

xoom.com

Xoom Corp. Reviews

dontrost June 20, 2010

account disabled

Hi... I also had my xoom account disabled. I did nothing to violate their terms of service. I am trying to do something about it. I went to the Better Business Bureau (BBB) in San Francisco, which is where xoom is located, and filed a complaint. I did this online. http://goldengate.bbb.org/ I am get a response from the BBB and thought if more of us did this, them at least we can get an answer and maybe our accounts enabled. If you didnt do anything to violate their terms of service, then I think it would be helpful if other did the same thing.

July 18, 2008

Unexplained delays in transferring money

Complaint against:

Xoom Corporation

301 Brannan St Fl 5

San Francisco CA 94107-1849

Complaint Description:

Reference transfer number: X031183585340213 I have been waiting over 15 business days for a deposit to take place from my account in the USA to my fiance's account in the Philippines. As a result of the unexplained and unreasonable delays, I have lost an apartment that was reserved under my fiance's name who is the recipient of the transfer. Additionally, for some unexplained reason, my transfer now shows a canceled status and has since gone through two iterations whereby it reports that the money will be transferred back into my account. The fact is that over $1000 USD has been removed from my account and no money has shown up at either my fiance's account or my account.