I CLICKED ON AN AD IN FACEBOOK FOR THE FREE TRIAL KIT FOR DAZZLING TEETH WHITENER. ADD SAYS PAY$4.95 SHIPPING AND HANDLING AND IF YOU DECIDE NOT TO ORDER MORE THAT YOU HAVE 14 DAYS TO CANCEL. I RECEIVED A RECEIPT ON 8-7-09 FOR $4.95 ALONG WITH THE PHONE NUMBER 1-800-440-4397. I CALLED THIS NUMBER TO CANCEL ANY FURTHER ORDERS BUT NO ONE EVER CAME TO THE PHONE. THEN ON 8-18-09 MY CREDIT CARD WAS CHARGED $139.97 AND I HAVENT EVEN RECEIVED THE TRIAL KIT YET. I CALL THE NUMBER FOR 2 HOURS AND GET 2 DIFFERENT RECORDINGS.ONE SAYS YOUR CALL WILL BE RECORDED AND TO PUSH 1 FOR ENGLISH OR 2 FOR SPANISH. I TRIED BOTH.. I PUSH 2 FOR SPANISH AND THEY KEEP SPEAKING ENGLISH AND THE CALLS GET DISCONNECTED. NO ONE HAS EVER COME TO THE PHONE AFTER ALMOST 2 WEEKS OF CALLING. I READ ALL THE FINE PRINT AND AGREED TO THE TERMS OF CONDITION BUT THIS IS A SCAM COMPANY BECAUSE YOU CANT CANCEL AN ORDER IF THEY WONT ANSWER THE PHONE. I HAVE HAD TO CANCEL MY CREDIT CARD AND AM OUT THE $139.97 UNTIL MY BANK CAN DISPUTE THE CHARGE. THEY TOLD ME IT COULD TAKE UP TO 50 DAYS TO GET A REFUND IF I GET ONE AT ALL. XM LABS IS A HUGE SCAM !!! I WILL NEVER ORDER ANYTHING OFF THE INTERNET AGAIN. MY BAD FOR TRUSTING THAT THIS WAS A LEGITAMIT BUSINESS.