i purchased a ghd straightner from this web site and when it was delivery 7 days later i tried to register it on line and then called and was told that these where fake immatations. i have emailed them 7 times to get my money back i got one reply saying they have to speak to the shift worker in which case it has nothing to do with him whether this company sells fake products. i am waiting to get a reply and my money back.This should not be allowed to happen. so anyone who wants ghd irons get on their website of ghd authorized web sites there is a list of websites that ARE SAFE. good luck!