i also ordered the free trial of wu yi tea not realising you get signed up for a membership and they kindly take out money from your account regularly. I bought a phone card as it is too expensive to use normal home phone. The city that I called is 14 hours behind time so I had to call in the morning before 9am. I got through and have now cancelled my memberships. These are the details you need. The Ebook number to cancel is 0011 1800 989 5907 and the Insider Secret number is 0011 1866 279 6513. These numbers I dialled from Brisbane, Qld, Australia. Hope this helps others.