I purchased an L24WG165X1P-24V WORX GT TRIMMERon June 30, 2010. I have used it for about a total of 30 minutes. The battery will not stay charged. It works for about 5 minutes, then needs recharging. This happens even though I fully followed instructions that came with it. When trying to complain over the telephone, I am put on hold for hours. This company is a fraud. I am writing the Attorney General of Missouri, who has asked us to report companies who operate like this. I am also writing Menards who handle their products in this area. I am also writing Handyman Magazine who has endorsed their product. We will not try to get our $175.97 which we paid for the product, as we do not believe this company can be trusted to honor their warranty or refund our costs.