I also having the same problem of parcel from London stuck at World Express Courier at Malaysia which should be delivers to Sarawak. I also get 2 phone calls from +60166916205. The courier service request that I should pay a clearance fees of GBP 675.75Pounds or RM4, 700.00 to the Director Account :

AND BELOW IS OUR DIRECTOR ACCOUNT INFO WITH BANK NAME:
PUBLIC BANK
NAME: NORZIHA B4 MOHAMED RASHID
ACCOUNT NO: 4533144519

"World Express Courier Service" <[email protected]>