Poor customer service and misleading advertising. I used a groupon to purchase a case of "Mystery Reds"...as in plural. The photo they use to depict the case displays a variety of different wines. Instead I received a case of a single no-name Merlot. When I contacted their customer service they saw no issue with their marketing nor were they willing to try to resolve the situation. That's not a great way to develop return customers...especially online.

Buyer beware.

After I bought my Groupon for WineInsiders.com I read the complaints about them and got worried. Went ahead though and submitted my order. As mentioned, the groupon did not automatically go through, but I sent them a quick email when they sent me the shipping notification and within a few hours they credited the $75 to my card. Fantastic service! No issues whatsoever.