yes i had proplems with windstream first my internet work but not the phone and they said office proplem and chaege me for a service call next when i paid fore my phone n inernet and paid my cable bill early and ask for get more channels thye charge for the extende basic n said i will have in 5pm that day well its 3 day later n i still have not got to extended cable i paid for and once again they said office proplem but i over it windstream lies and takes the custermers mony for the proplems in the office. iso i think windstream need to get there ck toghtere before they loss more clients like they just lost me

I have been charged over 300 dollars by this company due to IDENTITY THEFT, my cousin used my name and social security number and activated phone and internet service in my name once I found out I immediately had the service discontinued.

Ever time you call nothing is done, only later to find out that you have been lied to to just get rid of you. My computor takes no less than 15 seconds at the very best to change pages, with 50% of the time never at all. Is there not a no way something can be done. I pay for extra fast and it is not at even extra slow speed. I am being told that it is being worked on, it will be a certain time I should see a difference, and when you call back in a week they denie having ever recieved a call, and ask what are you talking about, no one ever called and we never recieved a complaint. no one here by that name, you must have complained to some one that wasn't even related to windstream as if I was so stupid that I called Kentucky fried chicken and complained to them not us, when they answer as windstream? This is the most crazy out fit I have ever dealt with. HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP! PLEASE!!!

For three years I have been paying for a non published phone number. But to my surprise, it is published in the AT&T phone book, which 9 out of 10 people use here. So whats the point! I am paying for nothing. I called windstream. They told me it is not published in their phone book. OK. But most people don't use their phone book. I was always under the impression it was not to be published in any phone book! I wanted credit back for the 3 years. They said no of course. I called AT& T. They told me Windstream is reponsible for letting them know what phone numbers are non published ones so they would not print them! Windstream on the other hand tells me they are not responsible! So who is right?? I will get to the bottom of this! SO if you think you have a non published phone number, dont count on it!!

I wanted to transfer my phone number to T-Mobile Home phone service through my ISP. I stopped using Windstream as an ISP because of them being unreliable and always blaming my equipment for the problem. It seems that to do this, you have to allow your mobile phone co. to make the request even though it's your number and has been for over 20 years.
So, I did this on 5/30/09.
The request was rejected by WS because some of the information they require was wrong or missing. On 6/11/09 another request was sent to them by T-Mobile. Rejected again on 6/18 for the same reason even though I called Windstream to find out exactly what was needed and the person with whom I spoke guaranteed me that the information submitted was correct. On 6/25, the 4th request was sent and finally was ok'd.
On 7/2, the transfer was finally done---- but only half way. The land line is still active and all calls made from any other WS number come in on that line. All other calls come in on the VOIP line. WS says that it will be Monday, 7/6 before that problem goes away.
Folks, that's 36 days to get those idiots to make a simple transfer. I have filed a complaint with the FCC. I also told them that if I owed them any money, they could whistle Dixie for it---- These are the very same folks who "give" you 100 minutes of long distance with a bundled phone bill and then if you make just one short call, it winds up costing you $8 with all the access fees and taxes.
Perhaps had they provided service that was decent, people wouldn't be bailing dropping them for VOIP and cellular options. Do they seem to give a crap?--- hell no. Will I help them lose customers?-- Damn right!