Wild Blue Satellite Internet

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Category: Services

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United States

Wild Blue Satellite Internet Reviews

tntwister April 15, 2010

Service connectivity and Cancellatio Fee

am glad to know I was not the only customer to have a horrendous experience with this company.The installation required an additional $180 undisclose fee.The service was slowwwww support was pitiful and the regulating authorities should investigate.About 15 months into my "contract"I was no longer able to afford because of permanent disability fixed income and foreclosure of my home.They still wanted their $203 "cancellation fee" for service I never got!!!.I too would like to be made aware of any class action suits.This service was initiated through Dish Network at location 5015 Tranham Rd Whites Creek Tn 37189. Your sales representatives lured me into this service with knowledge of their poor service deceptive practices and unreasonable cancellation policies.This relationship was the main reason I dopped your service and went with different satellite tv and isp

April 4, 2008

Service

In February And March I tried to get a hold of their tech support department to take care of some minor problems with my account. I spent countless hours on the phone, and was hung up on constantly. Someone credited my february bill for 20 bucks, but apparently whoever did that wasn't supposed to. I called again in March to try to get another 20 dollar credit because they have no tech support, but to no avail. I spent multiple HOURS on the phone with their tech support, and when I finally got a hold of them, they couldn't do anything about my problems. I might as well have just told my problems to the customer service guy, because he can tell me "I dunno" just as easily as the tech support can, without the hours of wait time.