They ask you for 2.95 to ship acd to you.. no big deal.. Then 4 days later they hit your bank account with a 39.95 debit. took a bit of investigating to find them. got hold of the customer service rep and shook her to her knees. got a supervisor and threathened to file fraud charges etc. You have to hit them hard. Finally was told I would get a refund and have a confirmation number. I did tell them that if the refund was not in my account within 3 days i would press criminal charges and that my neighbor was asst state attorney general. Please do not fall vuctim to this one.