This is just about the worst company you have dealt with. They come across with a free marketing e-mail scam and then charge you an enormous price for "shipping" a club. Then they send you the club (a hybrid in my case) without a headcover. When you complain, they say we will rectify this complaint but you now have to pay some more shipping. A terrible business to deal with - I will have nothing to do with them, EVER!!!

This company does not return phone calls or emails regarding complaints about their products. I bought a set of irons, tried one club at the range and discovered the club looked older than my current 25 year old irons. I compained and was told that they would send me another set of irons, this time suited to my play (8 handicap) and all for just an additional $100. I asked for 1 1/2" longer than standard and received 4" longer than standard. Once again I complained via email and nothing, no return email or phone call. I have subsequently had numerous phone solicitations asking if I would like to but "our newest " irons and when I tell the salesperson my story they tell me that they'll have someone in customer relations call me. Nothing has happened. I now have 2 full sets of useless clubs in my carport and I can't get the refund I deserve. I still however keep getting calls and emails offering "free" stuff. Usually every week or so.

Got the "free" Christmas bundle and the "free" driver for agreeing to try the new hybrid woods for up to 45 days. Went to return all but one wood because I liked my current clubs better, and they said "Will you keep the clubs if I credit your card back $200? You will have to pay close to $50 to ship them back anyway." I agreed and 2 weeks later I have yet to receive my credit that was supposed to go through the same day. Called them today and they claim that it takes 30 days for them to process a credit from accounting. BS! I am an executive at a bank, with extensive knowledge of the system and that is completely bogus. I am forced to dispute the charge now. Irritating.

I recieved a card in the mail stating that since I am an amateur golfer and not using Warrior custom golf clubs I had been selected to recieve a "free" golf gift grab bag a $250 value, redemption code #GB39. The card states that the S&H is not included, S&H came to $39.00. Here is my complaint, in order to get the "free" golf gift grab bag I would have to agree to test 3 Warrior custom golf clubs, a driver and two fairway woods, in which Warrior custom golf clubs would charge my credit card $399.00. I would be refunded the $399.00 minus the $39.00 S&H if I returned the 3 clubs within 45 days. I told the telemarketer that I did not want to try the 3 clubs and he stated that paying the $399.00 by credit card was the only way that I could get the "free" golf gift grab bag. I am sure that there are laws against such practice. Warrior Custum Golf is not to be trusted!

I have attempted, on numerous occasions to contact this company by telephone, to return the golf clubs they sent me for trial. On every occasion I have been put on hold for 15 to 20 minutes and then the line disconnects.

On two occasions they contacted me and each time I was told that the respondents supervisor would return my call within a few minutes. This did not happen.

I would like to return these clubs and will even return the two free ones if they wish. These do not meet my needs as a senior
golfer.

Thank you for any assistance you can provide.