I bought a prepaid debit card for my college child. Unforunatly she somehow misplaced the activation receipt. I spent the last few months trying to activate or get a refund for the card. I have spent several months talking to customer service presonnel who speak and UNDERSTAND very little english. I am tired of trying to get problems solved from customer service individuals in another country. The language difference is very difficult to deal with. I hope there is some place where I can get this problem resolved.