Walmart/Certegy Check Service
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Category: Business & Finances
Contact Information Santa Maria, California, United States
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Walmart/Certegy Check Service Reviews
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KLeckie
April 10, 2010
Declined Payroll Check
My payroll check was declined by the Certegy Check Service with a reason code of (2). When I called the 866-278-6478 number it was automated. It started off saying that you would need you driver's license number. Then it jumped right into asking the amount of the check. I gave the amount and the next thing it told me was that I had exceeded the amount allowed for the day. Now mind you I had not even tried to cash me check until the one time at Walmart just prior to the phone call. My question is how can the automated service know who you are without giving any of the information other than the amount of the check? There was no human to talk to and the only way to contact them was to call or write to an address in Florida. I was so upset I could have bitten the head off of customer service employee at Walmart, who had no concern or skill to handle my problem. That employee tried to tell me that I had cashed two other checks earlier that day which was not true. The whole thing was such a hassle, and embarrassing to me for the attitude of the Walmart employee was as if I had done something wrong or illegal. I must stop now I can feel my blood boiling again.
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