Walmart

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1 stars
(603)
Category: Services

Contact Information
2050 n highway 78, Wylie, Texas, United States

Phone number: 9724297583

Walmart Reviews

April 27, 2007
Awful customer support
I just walked out of a walmart in Neptune, NJ with a rather weird experience. I walked in to buy a hard drive for my game system. When the teller ran the item at the register it rang up for 177.00 but the tag showed it at 100. When I told the clerk of the error they first observed the tag and complied it did say a different price but they kept fighting the tag. They took the sku off the display and brought it to the counter and told me "o the sku's don't match so this isn't the right price". I asked about there honoring a shelf price even if it differs from the ring up price and I got a bunch of different excuses. The first of course was the sku doesn't match, I will get to the rest in a few. After that I decided to keep my cool and just go to customer service and ask for a manager. Once the manager accompanied me to the department I showed her the product and the tag. The original salesman came over to try and fight my claims. At first he told her that its not the right size hard drive, I pointed out to her that the tag said "xbox 360 hdd" and made no mention of a size. His next argument was the sku, I told her that the item was behind a glass and once you ask for a product they bring it to the counter to ring it up so there is no way to compare sku. Then she said the hard drive was in fact priced but the tag she pointed to was for a dvd player not the hard drive, once i informed her of the error they paused. Then she said since the product is about 6 inches out of the spot of the tag that they can not honor the price and when i pointed out there is no other tag with a different price anywhere in the department she said that they just don't have a tag printed for it. I was forced to leave the store since I only had 130 in my account giving me not enough for the product. If a store has a policy they should honor it now I'm out of the product they had in stock that nobody else did and with awful customer support.
April 17, 2007
Check receipt! Double charged all of the time!
This is the third time in a row I have shopped at a WalMart and found my receipt incorrect with double charged. Not only do they act like its my fault, even when I have not left the check-out stand, they have an excuse which is lame. I called up the manager and asked for an explanation. He claims: Walmart makes their scanners very sensitive so the checker can be fast(which also makes it difficult to hear any double ring-ups) and because of this, are double charging.

Big problem!!!

Charges are NOT near each other on receipt! No answer to that one from manager. I told him what it looks like to me... SCAM! He said he was sorry and walked away.

BE AWARE and check your receipt carefully for doubles that are not even close to each other on receipt.
January 1, 2007
Walmart is a junk! Don't buy gold/silver jewelry!
My wife, Maria, bought two sets of earrings at Walmart in upper Hamilton, Ontario, in October 2006 just before she left on a two month trip overseas... Since the items were in a bubble-pak, she could not try them on at the store, but took them with her overseas... When she went to try them on, the studs of the earrings turned out to be too short to make them useful for any more than notepad tacks, or, stud earrings for the gills of a fish...

Since, she was out of the country for more than a month, the store return policy is useless... Don't buy gold/silver jewelry at "Walmart" ! It's junk!

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