Walmart

5 stars
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4 stars
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3 stars
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2 stars
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1 stars
(603)
Category: Services

Contact Information
2050 n highway 78, Wylie, Texas, United States

Phone number: 9724297583

Walmart Reviews

Embarassed Walmart Customer November 5, 2010
Credit Card Error
After my order was rang up, I told the cashier I was using 2 debit cards. I showed the first card and said I need to put $50 on this card and the balance on another card. She said ok swipe the card. I swiped the card. The signature line appeared for me to sign. I asked the cashier, why didn't it show me to sign for only $50. She said she forgot to put it in. I explained to her that that is not what I had wanted. That I only had $50 to be removed from that card. She said well it went through so you must have it in there. I said yes, I do. But, that isn't what I wanted. I had other payments/checks that would be posted to the acct and if I spent more I would have bounced fees. She said, well we will have to re-ring it all up; I don't know what to do. A head cashier came over, she said again it went thru if you want to cancel we have to re-ring it. I said that's what needs to be done. The head cashier re-swiped my card and said it didn't go thru since I didn't sign anything. So, the items were re-rung and I paid $50 towards the $153 order and put the balance on my other card. When I got home, I called my bank and they said the original order for $153 was pending and so was the $50. My bank said I needed to go back to WalMart and have them call with a an authorization number to release the hold on my account; I couldn't do that. So, I went back to WalMart spoke with the assistant manager, politely told her what happened. She looked up my original receipt. In the meantime, the head cashier came over (the one that I had at the original transaction). I told her that the bank said it went through and that I was very upset. In the meantime, I had checks that would be pending on this account too and that bounced fees would be piling up. She and the assistant manager said there was nothing they could do for me. That WalMart doesn't get involved in my problems. MY PROBLEMS! They even said it was my fault that I chose my bank and it could take up to 30 days for my money to be returned into my account. I then got VERY UPSET! MY PROBLEM!! I did get very upset then. I said who is going to pay for these fees; what am I suppose to do without my money, what happens if this transaction does go through and I am out the $153 plus the $50 that I did the second time. I asked if she would please call the banks 800 number to help me. She said no. Another man from management came over and told me to be quiet that it wasn't WalMarts fault that if I had been accurate in the first place there wouldn't be an issue. So now I am no longer the victim I am the problem. The three said it wasn't there problem it was mine and it was now between me and my bank!!! So who cares if the cashier made the original mistake. I stood there for an extra half hour trying to get this right and it is MY MONEY MY BANK and I am the customer. In these days, $153 is alot of money plus bank fees and the humiliation of returned fees that I can't afford to pay. BECAUSE WALMART CUSTOMER SERVICE AND THEIR MANAGEMENT HAVE NO SKILLS TO ADMIT THEY MADE A MISTAKE NOR WOULD THEY EVEN TRY TO CORRECT IF FOR ME. I told them you want me to be quiet. I have been here 3 times in 2 hours due to your mistake not mine and now it's all my fault! I even told the head cashier you were standing there when the cashier admitted she made the mistake; now she sides with management and the -ell with me. I left there in such a terrible state of tears, humiliation and nausea.
Shannon03137 November 2, 2010
Prices
I live in Fort Myers Florida which is a resort town for about 5-6 months a year. What really ticks me off is when the senior citizens from the north come here for their winter, Walmart raises their prices. All of the rollbacks that they brag about, they bring them back to over the full price that it originally was. It stinks because the people that live here all year long, we have to pay those prices too. The economy stinks and they raise prices because they want to take advantage of the senior citizens. They may have the money, but too many of us here have lost our jobs. Give us a break for gods sake.
carolyn faulkner October 31, 2010
never have advertized product
sunbeam digital microwave 0.7 cubic ft. this product has been advertized several times. it is not there tht day before nor the entire week of sale, at any of the surrounding stores. i am tired of looking, need that oven sent to me for the same sale price. thanks carolyn faulkner
burgessv October 31, 2010
Harressed
We were in the store less than 15 minutes when my 15 year old son had a skateboard bringing over to me in the grocery section when the so called "greeter" told my son to put down the skateboard and was generally told he had been "horseplaying" and was warned a couple of weeks ago about it when in fact my son does not live in this city and has not been in that Walmart in a year or more. Then RUDELY told to leave. when i arrived home I called the Manager and told her about the incident, and it seemed to me that she couldn't care less. Then I told her that harrassing a 15 year old could mean a lawyer calling her on Monday, SHE LAUGHED!!
sunshine8705 October 25, 2010
Accused of Stealing
I was in the Walmart by my school the other day buying a couple items with my friends. As I was walking out of the store somebody came up behind me and told me to stop because I had stolen merchandise in my purse. I instantly stopped and started at the man because I knew he must be joking. However, he preceded to tell me that I had stolen a 5-hour energy drink from the store. I took out my receipt from the bag and showed him that I had purchased the energy drink that I had apparently "stolen." He then tried to tell me that I had another 5-hour energy in my purse that I had not purchased and that he was calling the police. So standing in front of Walmart, I poured the contents of my leather Diesel purse out on to the sidewalk to show him that in fact I had nothing stolen in my bag. Instead of just realizing his mistake, the man started to raise his voice at me and told me that he needed his merchandise back and that there was video footage of me putting a 5-hour energy drink into my purse. At this point I was just confused because there was nothing in my purse and he was still telling me that he was calling the police. He then made me walk into the store with him and show him where I picked up the drink that I had purchased. Once I showed him where I picked up the energy drink I bought, he said he could still call the police but he would let me go with a warning. A warning for what?! I did nothing wrong! The whole situation was embarrassing and strange. Needless to say, I will never shop at a Walmart store again.
buck0 October 25, 2010
Walmart bait and switch pricing
Classic bait and switch pricing. Online, Walmart offers (in this particular instance) a replacement Optical Drive Model#: 1270VI for home computers at $38.54 they also offer you the ability to check a local store to see if they have them in stock. Needing an optical burner drive to complete a project I checked to see if my local Walmart store had one in stock. Yes they did. Needing this drive I drove down to the Walmart store in Matteson, IL. Where to my shock I found the exact same drive offered online. Only this exact same unit was shelf priced at $49.95. Needing the device and having spent the time and money to drive to the store I was compelled to purchase it there. A huge 25% price increase over the online price. The item is offered on the web with no mention of additional costs, just the friendly link to show that it is available at 4 local stores... Offering an item at a price is advertising, when you get to the location and they will not honor the advertising is FALSE ADVERTISING. This practice doesn't really fall into the bait and switch catagory because they have the nerve to offer the EXACT SAME item. They will not honor their own deceptive advertising. They WILL offer to order you one of the units. (Exactly the same as the one on the shelf...) But it will take 7 to 10 days to be shipped in to the store. If I had wanted to order one online and get it in 2 days I would have picked a proper internet retailer. Other retailers that follow this same bait and switch pricing are: Best Buy. Retailers that honor web advertising are: Tiger Direct, CompUSA
Traysee October 25, 2010
Greeters
I went to thewalmart on Kelly and the woman sitting at the front door didn't say anything to me. This usually would be a problem but she deliberately look the other way like she was to good or maybe she doesn't like black people I don't know but the older gentleman that was there when I was leaving has always been kind to me this was at about 8 pm on Sunday the 24th of October
Mrs. John Barlow October 19, 2010
car vandalized in parking lot
My car was vandalized in a Walmart parking lot and I can't get security to respond. No one seems to know who heads security and phone calls are not returned. The police are waiting for me to file a vandalism report, but Walmart needs to be contacted also. Perhaps a security camera picked up something since the lot has cameras. I am also concerned that they won't bother to review the tapes given that they are not responding to phone calls and email.
Vera E Scott
[email protected]
lalawilks October 17, 2010
defective product
Walmartstores.com (the online store) basically cheated me out of my purchases. I had downloaded dozens of Mp3's several years ago which no longer play on my computer because Walmart changed something with the licensing.

When I try to play them I get a message that the "Windows Media Player can't play this file, " etc. Then the message instructs me to go to my Walmart mp3 download account page, sign in, install the download manager (which I already did), and select "authorize this computer" which, it says, is "required." Except there is no "authorize this computer" option anywhere on the page.

I remember reading somewhere online that Walmart simply told its customers who had downloaded music from their website before a certain date (the date before they made their licensing change, or whatever) that they were basically SOL, so to speak. When I tried to email Walmart customer support, after taking ten minutes to fill out the required fields and describe my complaint, I got an error message saying that the transmission of my email failed. There was no explanation for the error and no information how to correct it. So I clicked around the site for another customer service link and went through the whole process again, only to be informed by another pop-up message that I had not filled out all of the required fields. True, there was one required field that I did not fill out, but that was because the box was grayed-out and unresponsive, no matter how many times I clicked on it.

It really seems as though Walmart is trying their best to screw over their customers and hide from being held accountable. I would think they would have it in their power to restore my downloaded mp3's that I paid GOOD MONEY for, or at least refund me. It honestly feels like they've comittednnothing short of theft. If they don't fix this problem I will NEVER download music from them again. I will also tell everyone I know not to patronize their business, tweet my dissatisfaction to the world, and go on every blog and website I can find in order to diss them. They deserve it, the greedy corporate bastards.
Ralph A Schweigert October 15, 2010
Store would not let me cancel order and get refund!
Store manager would not let me cancel my order and get a refund on an item that I am still waiting for three weeks for. I was guaranteed 7-10 days but still has not got here. So, went in the store the customer service online says I have a right to cancel my order and get a refund. Store manager and staff were very rude and thought it was a joke and denied me my refund. Told me that when the item was actually in the store they'll cancel it and refund. Made a joke about me being on disabilty and being a Veteran! Told them I would notify attorney and other Veterans about this and they said go ahead we don't really care and laughed! Do bnot do buisness with Walmart in Randleman NC!

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