I placed an order for one set of inserts at $19.95 with $9.95 shipping. I received the inserts PLUS a set of gel cushions along with an invoice showing the inserts for $19.95, the gel cushions for $14.95, shipping $14.90 for a total of $49.80 and a balance due of $18.90.

I contacted customer support (in India) and was only told "Sorry. You ordered the gel cushions." I explained that I DID NOT order the gel cushions, but he only repeated that I did. He tried to offer me a discount or told me I would have to return the items at my cost, but I asked for a supervisor. A few minutes later he tells me that he will send a return label and asked that I call back with a delivery conformation number.

I have my doubts that it will go well based on the other reviews I've read...