FYI, if you are a pharmacist intern, YOU DO NOT HAVE A JOB WITH WALGREENS AFTER JULY. Layoffs are here, there is a surplus of pharmacists in the company, so you better go back to school and find something else to do. It is all about the stock holders. They are not happy and the only way walgreens can improve profit in this economy is to layoff more people. Good thing welfare is out there. THANKS WALGREENS.

I went into this store location and purchased two items, ice cream and a pair of cheap shoe insoles. When I arrived home I noticed that the insoles were not in the bag. I immediately returned to the store and asked the cashier if I had not forgotten to get the insoles. She called a supervisor? to whom I explained that I had not gotten the insoles ($3.39 plus tax), who then left and came back and informed me that the insoles were in the bag when I left the store. I again informed him that the insoles were not in the bag and again he insisted they were.

Needless to say, I am very upset that I did not get an item that I paid for and made a return trip of approximately 8 miles just to be called a liar in so many words.

The amount of money is so small that it does not mean anything, but for the store employees to insist that I had received the item bothers me a lot as I consider myself a person of good character and upbringing.

Therefore, in the future I will go out of my way to keep from purchasing any other items from any Walgreens.

Walgreens is so unprofessional!! I had the clerk refuse to help me fing a book light in the store, until the manager came over. Then she offered. I asked why she did not help before he came. She was rude with her reply and stated she would not help me "now" and walked away. He said nothing to her.

Two days later I went to a different Walgreens(surely not the one I was refused service), and something range up the wrong price. I asked if the clerk could check the price and after huffing and puffing about it, she did, and the item was on sale!! I don't know about everyone else, but I have noticed a SIGNIFICANT decline in the quality of customer service at Walgreens and do not feel guilty going elsewhere.

Just an observation - the cost of a 90 day supply of Pravastatin 40 mg is $167.99 @ Walgreen's and $10.00 @ Walmart. Guess where I'm getting my prescriptions from now on.

This store needs to be secretly shopped by management (an African-American woman would be the best covert person) because the reps in this store are unmotivated, inattentive, and rude! There has not ever been a time that I have left this store feeling as though I have received good service. It is as though the workers in this store resent me as a customer, for I represent work for them. Please, please take this complaint seriously, as mine is not the only one I have heard in my neighborhood!
Thank you,
Linda