Apparently you don't need a college degree to work in the pharmacy at walgreens. they don't know how to use the computer, lose prescriptions, and have generally really poor service.

having visited there many times for prescriptions, they are consistantly slow and unable to determine what computer screen to be on. the woman takes my prescription and enters it into the computer. "it'll be here for next time." and i thinking hey right. well I was right. they lost it.

*** is and *** does. i think it is time for the FDA to stop letting these pharmacies merge. walgreens and cvs suck.

Dropped a Dr. prescription at their pharmacy i gave the insurance cards for blue cross, medical, ccs, came back the next day to find out that it will cost me
$99 .00 i had to refuse it at that price which was for Antibiotics bottle,
took the prescription to next door Target store in less than 15 min. i endup paying $15.00 for the same bottle is there any reason for charging 6 times the price .

After one problem was finally resolved that involved $1.00 ink-jet cartridge refills, advertised at Walgreens on "Earth Day"...then other problems popped up. Some more serious.

That's the problem with Walgreens. If you decide to shop there you can expect more problems arising from that one shopping experience. Their stores in San Francisco, especially in the Sunset District, cater to Asians. The stores are managed and staffed by all Asian. Isn't that discrimination? The Asian employees treat all other customers rudely, they won't help you if they can get away with it.

The store managers are just as bad, they mismanage these stores to the point of stupidity. Don't dare voice a complaint because it will be you that's seen as the troublemaker. This is because Walgreens is a deceptive corporation, there is no real customer service. They want customers to shop there and get out, if you don't like then don't come back.

There's no room for improvement at Walgreens. Corporate is worse!

So...I tried getting the $1 refills at the Daly City store in the Westlake Shopping Center. Behind the "photo desk" was this nosey Asian woman who demanded to know the details on how I got the $1 refills. I told her it was "none of her business" and to just do her job and refill the cartridge. She was argumentative and rude but this is expected at Walgreens. I rarely shop at Walgreens.

After dealing with this witch (for use of a better word), I got my refills.
I couldn't do an entire batch of 10 or more because of the initial confusion in trying to get this Earth Day special. I had the cartridges but after being told by the Regional Manager's snotty secretary that this special wasn't going to happen for me, I threw them away. I emailed the CEO (Greg Wasson) and things changed quickly. The snotty secretary changed and became so sweet. I'm leaving extra details out, like contacting the store manager (who is never there), the assistant manager who is careless and inept, the district manager who is evasive and unhelpful and the regional manager who is well hidden, pompous and refuses to talk to the customer. If I went into all the details the story would go on forever.

My problem was resolved with my request being honored for (10) $1 ink jet refills, so far so good. Now we go back to that store for more and this time we encounter the same woman and the same young man who is the assistant manager (he screened me thoroughly the first time I went there)...they are gossiping about me and my mother! We are standing right behind the assistant manager and can hear everything.
Once they realize this the young man rushes away and the Asian woman acts like nothing is wrong.

I report this crude behavior to Mr. Wasson and ask for compensation, more ink-jet refills and a Walgreens gift card...and why not? I mean if this were "medieval times" both employees would be openly punished in the town square. But we are civilized in the 21st Century so asking for some type of compensation is warranted. Where do these two idiots get off talking about my mom and me?

MY GOD...THIS IS WALGREENS! WHERE ALL CUSTOMERS ARE TREATED FAIRLY AND RESPECTED...Bulls---!

Mr. Wasson turns this NEW matter over to his legal dept. and now I'm harassed by another pain-in-the-ass so-called senior attorney who has violated my privacy rights by emailing me and sending me letters.
She states that NOTHING will be done for us because of this insult. She demands that I contact her ONLY.

Her letter states that she wants to talk to me. Sure she does, to get the facts about the incident. She writes, "You, of course, can choose to shop at Walgreens or not"...Now how's that for Walgreens great customer service!!!

I have lived in Mo, 63304 for eight months and have been using the same Walgreens the whole time. The phameist the by the name of Chris had filled my Rxs if I brought in two of the same ones. Whicch when I moved I had some from my pcp or pain Dr. When I ask my pcp to stop writing for the pain med. He did. For some reason chris left them in my file. For the last several months he has found a reason not to fill them when it was time to fill them. I called a RX in On the 10th of Sept. IT had no refills. My doctor said to have them call ane would OK my refill. Instead of doing that he filled the one from the other that I toll them I did no want. I called him right away and he gave all kinds excuses why he filled that one and not the one I called in. when I call I gave him the RX number. which he basely call me a lier I was trying to refill another one today. He had called my doctor and because he filled the wrong RX. I d had told him not to. I don't what he told him by my Dr. stopped my RX. Which is a pain med I need. I beleive this person (chris) Is trying to cover himselp and you customers are paying the price. I really believe He needs to be replace. I went to a different Pharmey and found I have been being charged the wrong price on my copay. I really think this needed to be checked out

Today I went to Walgreens to get my prescription filled and a nice lady said I will be with you in a moment. I said okay and thank you. A few minutes later she took my prescription to fill it. I told her I was going to the restroom but would be back when I thought she was finished. I came back from the restroom and a young lady said. I was just looking for you. I've never met her in my life so I felt that was a weird statement. She proceded to say I need your insurance card. I told her I have a new insurance let me get the card for you. I gave her my card and she said we don't take your insurance. I said excuse me that could not be right. She said you heard me then she said it very slow as if I had a hearing problem. I said I hear you but I'm certain I have insurance and that is the card. She said well we don't take that insurance. I had just left my Doctors office and they took the card I couldn't understand. I then call one of my close friends from my job that I knew had just used our new insurance and she said she had her childrens prescription filled. My friend said we have a card just for prescriptions. Then she told me the name of the card. I found the card in my wallet because our insurance gave us 8 different cards. I pull it out thanked my friend and hung up the call. The young lady said oh you do have the right card. You should have given me that card in the first place. I can not believe this lady did not say Ms. do you get a pharmacy card when they sent you insurance cards, Oh my goodness! I asked for my perscription back and drove to CVS down the street. I walked up to pharmacy all they asked me is for my pharmacy card and my Doctors name. I've been to a different Walgreens and I'm in their system. I've never gone to CVS to the pharmacy and they customer service there was extremely better.