Walgreens

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Category: Lifestyle

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United States

Walgreens Reviews

pee July 19, 2009
bulling by coworkers
At Walgreens CPO coworkers are bulling other coworkers, causing a great deal of emotional stress. workers are afraid to report it .They think it would cause more problems.
Unhappy Walgreens Customer June 23, 2009
Untrained Workers
I called and spoke to the technicam Rose Mary for refills to be told that there were none. In a very rude manner stated I needed to call my doctor for refills. Now in the past they would send a fax so why not today. I have a home in Florida and New Jersey, I knew I had a new script and available refills. So I called the Florida Walgreens to find out I did have refills. I was given the refill number and was able to get it filled. But it took me calling Florida to find out I had refills!!! Walgreens says there system is universal then how in the world is it that this employee couldn't find my refills. Now I've been going to this Walgreens since they open and she has been working there. I have yet to have an easy transaction with her. She has no knowledge of what she's doing and guess what that's begining to scare me. Thanks to this and other situations I am now looking for a new pharmacy.
Amanda June 16, 2009
Employee Relations
My Husband and I both worked for Walgreens at different locations. They say they are a family oriented buisness. This is not true. My husband was staying at home with our kids and he called in because my youngest son was sick. Instead of them telling him they understand and take care of him they told him he better come into work now or they would repremand him. Considering that I was already at work for the day this put us in a sticky situation. State law will not allow any sick children in their daycare facilities.

Another thing we were moving and he told them the days off he would need, which was just a weekend, a month in advance. When the time came and the schedule was out he was scheduled to work. When he confronted the manager of the store about this she stated that there was nothing she could do about this. So he proceeded to ask another manager if he could switch with him and he said Sorry I can't I have strict orders to not let anyone work for you. Needless to say this was very discriminitive and he ended up quitting the job.

I on the other hand stayed at work. I ran into a lot of problems with the managment and employees there at my job site. For instance my children were in daycare and they got sick often. Maybe Once a month. After a couple months of me staying at home and missing 1 day a month I was told that if my kids were sick again I better find someone to take care of them or they would terminate me. Which scared me because of the way the job economy has been. So I tried real hard to get to work all the time even if that meant bringing my kids to daycare sick.

The store manager where I worked was very two faced she let regular employees bad mouth and bash other employees in the office and say what ever they wanted. This is bad taste. they never put a stop to this and I am sure that employee and her are still doing this to this day.

I ran into a confrontation with another employee who always discriminated against me. For about 5 to 6 months I put up with the put downs. I put up with walking right into work and being told to do this and do that before I even got a chance to put my stuff down. I was always real nice and never made any comments or told anyone till it got to the point were I could not take it anymore. It was not until other people started realizing what was going on and told the management of her behavior that they finally transfered her to another location but I am sure she is still doing this to someone else she decided to bully around.

I was always asking for help and I was continously ignored. I felt like they just did not have the time to teach something that they should have took the time to do. I ran into a confrontation with another empolyee who was walking all over me and I finally said something and did something about it and she ended up yelling at me and swearing in front of customers and then grabbed all her stuff and left. I was the one in the end who got repremanded for her behavior and got a final warning which was only my first write up ever. The managment went on and on and pointed the finger at me how this was my fault and I should have shut up and dealt with it. this employee is also the favorite and is the one that bad mouths all the employees. I just feel like they are one sided and do not give the right ear to listen to both sides of the story. They should that is their job. After being bullied by the managment about this situation I finally decided that I could not mentally handle working for them anymore and put in my 2 weeks. But that week when I was there noone talked to me not even managment and I felt like an outcast so I walked off the job. Which is wrong but it was horrible I felt horrible. I will never ever go back. Even though I know they would not hire me for what I did! But they are to blame!

I do not recommend anyone working here and would never refer anyone in the worst time of need to either. They are the worst company to work for ever!
doubleg87 June 6, 2009
Racist Clerk
There is a short, old lady that treats black men like crap! I haven't seen her do it to the ladies, but I have two confirmed situations when she would act chipper and decent to everyone else, up to when she handles men of color, then she acts cold, rude and hateful. I filed a complaint, but I continue to see her working and continuing the cycle. Watch out for her! I think her name is Marilynn or something to that extent. If you want good customer service, avoid her (like I do now) or just skip this store altogether!
Fred Dutton June 4, 2009
Cashier walked away
I was in the check out line and the employee, a very young boy, looks at his watch and says "Oh No, I need to be outa here, he paged another employee and started to walk away ..I asked him whats up? He replied that he had returns and had to leave at 9:30 (it was 9:12), about ten minutes past, then I heard voices. The young kid yelled to someone that there were customer's in line.An older man stated loudly"then ring them out !" the young guy said he need to leave and the older guy said loudly "you don't just leave, you wait until I get there" the younger guy said "No I gotto go at 9:30. The older guy yelled "its not even 9:30. Then an older guy about fifty or so showed up and rang everyone out and apologized. I think the older guy should not have have been so hard on the kid. I told him he was a idiot. Yes the kid was irresponsible but there was nothing that the manager could really do about it. I also think the kid was very young and didn't know any better. He was about 16 or so.
disgruntled employee June 2, 2009
Employee benefits
Walgreens sent out their benefits update for May 2009. In big letters it said “Combining Good Business Practices with Caring for Our People”, which would lead you to believe they are going to improve employee benefits. Instead it was about how they are taking away employees retirement medical and prescription drug plans. This will not just affect people who have just started but many who have been with Walgreen’s for years. People who had been promised these benefits are now having them taken away. One of the comments in the paper was, “Our goal is to reallocate our money to provide benefits to the greatest number of individuals at Walgreens.” Does that mean the CEO, board members, and the upper levels or management?! Hey Walgreens for a business that promotes families you do a really bad job for your employees!!!
Richard Hanks April 11, 2009
Neglect/Irresposibility
I have used Walgreen's website for the past few years and can log into it with no problem. However, the information states that my doctor must be contacted...etc; which is simply not true. My prescriptions are called in. I did not receive an email that they were ready as before (of which I have previously called concerning the very same complaint of Walgreens neglect and site errors). Calling the Walgreens on Magnolia Dr. in Tallahassee, Florida where I shop, they advise me they are not responsible for website. They must input my information, so this is obviously a falsehood, and the same "excuse" I received from them with my previous call of their neglect from that same pharmacy. I have called the Home Office on the prior complaint for the same problem, and they advised me that the pharmacist must input the information. So I am being referred back and forth. I find Walgreen's website completely useless, as it is never up to date, fails to notify me by email as it used to in the past, as well as failing to take responsibility for "dropping the ball" in that which should be a "seamless" operation. It renders the Walgreen's website totally useless and the staff untrustworthy. After this being the second time I have had to file a complaint with Walgreens and them failing to accept their mistakes and correcting them, as well as rendering the website useless for customer information and sevice, I am trying to find another pharmacist to handle my needs. I am retired now, and use to be a Quality Control Specialist for Dupont, and there is simply no excuse for such nonsense.
minus April 10, 2009
PRICE GOUGING
oN 4-6-09 I went to the E.R. for an infection. It was after 9:00 p.m. when I was released so I had to go to Walgreens instead of my pharm. For 30 capsules of PENICILLIN they tried to charge me $108.71. (SCAM) I know my prices and I refused and left. The following morning I went to my pharmacy and was chgd. $29, 99. BIG DIFFERENCE. (it was generic also) I e-mailed them twice about this and they won't return an explanation. Walgreens is famous for over charging...DO YOURSELF A FAVOR AND DO NOT GIVE WALGREENS ANY BUSINESS OF ANY KIND..

Sincerely, Minus
Paula Portis March 30, 2009
discrimination
I am an Assistant Manager at store #2986. I have worked with the company for almost 8 years and truly enjoy my job. But about 1 year ago I was transfered to the Summit store where Mr. Mike Hill is the manager. I am a black female and has worked my way up in the company and am very proud of my accomplkishments. Since being at this store, Mr. Hill has on several occasions complained and not been satisified with anything that I do. He has written me up several times for things that the other managers have done and they have not been written up at all. Today I was written up for being sick and for not calling him specifically. At the time that I was sick, he was on vacation in Texas and I was sure not to disturb him on his vacation. Several months ago my car broke down on the highway, no fault of my own and was stranded with no way to call him and he wrote me up then, even though I did call the store and talked to the manager in charge.
I have documentatiom for all of my accusations and plan to consult an attorney if necessary.
Mr. Hill has no reason to be treating me in this manner and I will not continue to allow it. I am from Dist. 292 where Stella Napoli is the DM and I also plan to call her about this matter tomorrow.
Please accept my complaint and know that something has to be done with store managers who show discrimination to their employees. This man has not hired a black person in our srore since I can remember and there a lot of people like me who are talented and willing to work hard and be committed to your company.
I hope to here from you soon. Paula Portis 847-531-5992
Sherri March 22, 2009
Rude employee Vicki
I had a question about a product that had been recalled and noticed that one kind of the brand was on the shelf but the one I was looking for was not there. And the Employee by the name of Vicki was at the front register today 3/22/09 made the commit ( God we just pulled them ) and restocked with the new ones . For one I was not asking her about the product and for jer to make such a rude coomit behind my back as I was walking away with another store assosicate that was being polite and helpful was very rude and uncalled for. I do alot of bussiness in this store but I will not go there anymore if she keeps that up. There is no call for that.

I think that she should adjust her sttitude and quickly.

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