Walgreens
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Category: Lifestyle
Contact Information United States
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Walgreens Reviews
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jessehkjh
May 8, 2011
harrassment
I have been an employee at walgreens for 3 months. Most of the employees are black. I am the only white male there. The only other guy is a homosexual black guy who is offended at anything I say. During the first two months there I was very thankful for my job and proud of everyone there. I viewwed everyone as intelligent successful people with goals and such. A black girl there decided to file a complaint against me because I said I was "superior." Darryl and Charmaine were in the breakroom talking about life and I am just walking in acting silly trying to get to know them. I am a goofy silly person and I like myself and I was in a good mood so I said i was a superior individual i dont remember why probably because i felt that i was capable of making accomplishments but i was no means comparing myself to them, however, they felt different. We did not even know each other. So one day I am called into the office with this black girl charmaine. she is scared to come in the room. im surprised im like why is she acting funny? so she finally comes in. im like are you ok charmaine? she just looks so hurt. so i feel bad about that . but then the manager is like go ahead charmaine. so charmaine starts spewing out a bag full of lies like didnt you say you were superior to black people, didnt you say you like that movie hancock because you said he would be a good role bodel for black people, and you are always rude to the customers, and it really hurts that you have been making fun of the way i walk. wow when i saw that i was shocked- here i was looking up to her she is a student at tsu ready to graduate she is engaged, holds a full time job 4 years at walgreens, ive looked up to her as a role model-UNTIL NOW-they actually wrote me up for harassment. the manager said darryl the other guy was there and heard it and kevia the black manager also said that i admitted it. ofcourse i admitted it!-i did not mean anything rude! kevia the black manager frequently tells me to get to work and reminds me to straighten things up and put tags up and to stock the shelves. i never slack at work i stay busy and never take breaks i have never missed a day of work never clocked in late nothing. yet kevia consistently harrasses me for being a bad worker. i was promoted to pharmacy technician and when i am back there kevia is back there my first day counting the controlled prescription pills. i felt harrassed i was hurt. everyone in the pharmacy is a female most of the techs are black the only senior tech is black. during my training i was taught that if i had a question dont hesitate to ask anyone especially the senior tech. however they do not go by the rules the senior tech kept saying what i dont understand you, and "i need my space" and the techs back there spent most of the time making fun of the patients (customers of pharmacy). The own pharmacist lina kept complaining and harrassing customers only to take breaks to call herself superior to the customers. i was in awe. my whole reason to go in the pharamcy was to go around good people-good role models-people i could learn from on how to be successful. this was when lina the pharmacist has just finished reading financial peace by dave ramsey. the other pharmacist consistently reminded me that i need to do my work myself and stop asking questions. they made me nervous. so the senior tech larisa said i was too nervous so i was demoted back to front cash register. i could not go to photo because darryl and charmaine were back there. i try to make peace with charmaine however she just grunts and says whatever, you need to do your job. darryl the gay black guy i saw in the break room and im complimenting him trying to make peace and so we go back out to work, and hes criticizing me in front of customers and putting me down. i compliment him again and he says whatever and raises his voice and puts me down some more. so the next day darryl is over in cosmetics talking to two other black girls bree and aja. they are just back there talking for like 30 mins. im shocked how im always being reminded to stay busy even when im already working hard. so i take a lunch and tell a manager to remind them to get to work and tell another manager that i was having trouble getting along with darryl. i also had told the manager that they always had their cell phones on them. so the next day the three black people darryl aja and bree are back in cosmetics talking, on the job just talking for hours, when someone needs photo help i have to page darryl to go to photo. black girl bree leaves the store only to give me an evil dirty loook on the way out which later i learned was because she was questioned about having a cell phone. so i go to the black girl aja and say can i have a 4 minute break i just have ro run to the restroom. she gives me a dirty look and says NO i have to finish these boxes in 45 minutes which would have been 5:30. i felt bad and expected her to act like that. i was too scared to ask darryl for a break. so after helping a customer darryl came back to cosmetics to talk with aja again and i had to pee real bad so i went back to cosmetics and asked darryl for 4 minute break he said go ahead. i went to pee and came back and saw darryl AND aja ringing out customers at the front register where i was. immediately they started being confrontational saying you should know not to leave the front register. and aja said "when these customers leave we are going to have a talk" -immediately i was hurt by her wickedness and stupidity-darryls too and their sheer lack of the ability to respect someone who is not black-i mean jesus. i never have trouble accepting black people-yet there are like 5 black workers at that walgreens who would rather talk to another black person-not white-any day. the black people there support each other and joke and talk together with disgust for me and make fun of me. im the only white guy there. i mean jesus im not even racist. so now with these black peopl meaner than hell to me im too scared to file a complaint-because stupid walgreens policy is if an employee files a complaint and the second employee files a complaint at the first employee it is a felony and considered retaliation. -first off i never did anything for them to file a complaint now it looks like i have to put up with their unethical dishonest low life practices and not able to complain. THANK YOU WALGREENS
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atrevido
May 6, 2011
Overcharging of advertised sale items
It's happened three times that I've caught it, who knows how many times I've been ripped off though - go through the check out line and they over charge for an item on sale. I usually don't catch it until after I'm done paying which means I have to go through the whole process of returning and re-buying. 3 times! Which to me means that they are either incredibly incompetent or purposely screwing us. The last item was last night - Nair pump was on sale - I was charged full retail, the sale price was ~ $ 2.50 less. I got the cash back but what if you bought a lot of things and didn't notice?
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SadDay2011
April 30, 2011
Bad store and racism
MY FIRST RETURN EVER AT WALGREENS…BIG MISTAKE ON MY PART!
Today must have been one of the worst day of my life!! I bought the dial body lotion when they first came out about a month or so ago at this Walgreens just to try something different...the shea butter scent is good but it doesn’t moisturize worth a damn. Halfway through the first bottle, I decided that I wasn’t going to use the second bottle.
When I first started using it, it looked promising but then like the rest it became the same old “non-moisturizing” lotion. So this afternoon, I called Walgreens where I bought it from…this is the Walgreens I frequent at least once a week, explain my dilemma to a girl named Jennifer…and she said, bring the unused one back but it will only be store credit…and I said, don’t worry, I will just exchange it for Kerri lotion seems to be the only one that works for me. I asked her if she will be there in the next 20 minutes and she said yes and I was on my way. When I showed up, she was there and I told her who I was and about our conversation and she said, sure leave it at the other register and grab the one you want. I left it at a register (register 2 as she called it) and went to the lotion aisle. I walked up and down the lotion aisle, the next aisle the aisle after that looking and couldn’t find any kerri product and finally while going back to the register, I saw a person that worked there and asked if they do carry Kerri lotion…she asked me to spell it and I did…and she said, mmmmmhhh, I don’t think we do. I said ok, thank you. I went back to the cashier, Jennifer and she called the same girl I spoke with to do the return for store credit.
She came and I repeated the whole story again…she said I will be right back. While waiting by the register adjacent to Jennifer’s register, I heard from their intercom “security walk the floor”, then this Asian guy came almost about to crawl under my dress, I moved left he did, I crossed my leg, he was about to jump me….in my head, I’m like what the hell. Dude, all I’m holding is my car keys and a coin wallet attached to the key chain…wearing flip flop and summer dress…why are to stalking me? Shortly after that, the girl who was assisting me came back and started questioning me and I said, listen, here are my credit cards and debit card, you can use them to check against my purchases at this store. The guy jumped in and said no, we at not taking it back. I said excuse me, you guys had me drove all the way here after talking to you over the phone, wasting my gas and then telling me no? It went ugly from there…I asked for their corporation number …she told me the number and he beaconed her to walk away and she did while I was still there by the register talking to her. I called the corporation and all the lady there did was advised me that all she can do at this point was take my info and have them call me back within two business days.
I was angry, I went back inside the store while I was on the phone with their corporate, yelling at them, and they came up with some excuse, we need this coupon, we need this and we need that. I told them where the lotions where when I purchased it and you would have thought any smart manager would go look at the stupid camera/recordings OR shipment or Inventory to see when the f$$kers debuted.
I told him I was gonna leave the f$$king lotion with him and grab something of the same value ($7.49) and leave and that he could have me arrested and he immediately ran to the front of the store (outside) with some stupid phone in his f$$king grubby little paws waiting for me (probably recording me or something)… I followed him, yelling and cursing at him and he told me if you keep using that language, I’m gonna ask you to leave my store….I said this is not your f$$king store and we got into it outside and I was yelling and screaming at him…meantime, this lady is still on the phone…I went back just to make sure of the exact price left the lotion right infront of him told her what I did, told him what the price was and that I wanted my f$$king money back…A%%HOLE! He said, get a different scent ….Why the f$%k should I get the same piece of shit product again when the first one didn’t work and you don’t carry what actually works for me and he said well take it to a different store then. And I started telling him to go crew himself.
While walking back to my car with him still standing in front of the store, I went back to talking to the lady over the phone…gave her my phone and she asked for his name and the other lady’s name and I went back because obviously, they don’t wear name tags… approached them, ask for his name KANG and her name LYDIA.
This is the most racist Walgreen employees on the planet. If you live in Orange County or near Brookhurst and Ball, this is the last place you want to stop by and buy something because this people will treat you like the biggest criminal on the planet and it will HURT no matter tough you think you are or how hard you keep telling yourself it will be ok.
I can understand just showing up without talking to anyone and them just saying no…but I called ahead of time telling them everything and upon getting the approval I went. It is not only about saying no but what they did prior to saying…obviously because I’m black it must have been stolen so let’s treat her like she’s about to rob the store.
WHAT DO ASIANS GOT AGAINST BLACK?!!
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unlucky13
April 28, 2011
Service
I was forced to pick a category above so chose Health & Beauty. My complaint extends to the entire store as you will see from the following comments. I care for my elderly mother so we are constantly getting prescriptions filled at the Walgreens located in Grasso Plaza (NW Corner of Rock Hill and Gravois) Saint Louis, MO. It is conveniently located a few doors up from where we live. Therefore, we also shop their weekly ads. The problem is that the first day of the ad the merchandise is not there. Many other people have complained besides myself but it seems to do no good at all. Whomever is in charge of buying for that store should be fired immediately! They tell me it's all done by computer but someone still has to be pushing the buttons. It's just frustrating to have the list of things you want and then leave without half of them. I swear as soon as they finish building the new Walmart in our area I won't step foot in that Walgreens again.
Can't something be done about this? I've never attempted to enter their $3, 000 sweepstakes but wouldn't waste my time. Looks like a lot of other people have tried and are very frustrated by the process. DOES WALGREENS USE BAIT AND SWITCH TATICS WITH THEIR WEEKLY ADS AND THEIR CONTESTS? IF SO, SOMETHING SHOULD BE DONE. LOOKS LIKE THEY DON'T EVEN CARE THESE POOR BUSINESS PRACTICES ARE CAUSING THEM TO LOSE CUSTOMERS.
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booboo2u
April 27, 2011
my online survey for sweepstakes entry
I went to the website on my receipt and replied to survey. But later realized it did not request my numbers off receipt now when call the number given to call reply is my numbers have expired. So, is this happening to more people than myself? And is this a legitimate sweepstakes? Do people ever win? I went back online this morning and the website requested numbers? Why did the same site when in the 72hr window not request this when I replied to the survey? Just seems strange? Now I feel somewhat mislead. Yet, I still love shopping at Walgreens...oh well, I will try again and if this happens again...my feelings may change.
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Terri Underwood
April 26, 2011
Manager
Bought 2products that Iwould get money back on when you check out but only got $back on 1of the prods.The cashier kindly sd. Cause I need 2 buy 1 separately & that's fine we can do this so she called for mngr. He says Id have to get back in line where now there's around 10 ppl. He let me get in line
while he turned around and started helping some of the 1's in line instead of helping me himself instead. RUDE RUDE & SO UNPROFESSIONAL FOR
MANAGEMENT. PLUS nothing ever seems to be in
the store EVERY TIME I GO. WOULD GO TO A
DIFFERENT Walgreens if 1was closer but no choice.
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DestineeLuv
April 24, 2011
Rude Employees
I went inside Walgreens today (April 23, 2011) with my friend to look around the Easter section to see what they had that would be good to use tomorrow. As me and my friend are walking threw a store we see a 2 lb. chocolate bunny. So we are walking threw the make up section, there was a check out stand in the middle of the store which had a employee who heard our conversation. We were talking about a guy who stole a 10 lb. chocolate bunny from Target and how it took them 2 months before they noticed that it was gone. The employee immediatly called security from the employees only section, telling them " There is 2 stupid, young, little girls who are causing problems in the make up section. Please guard all isles." And then a African-American lady who had nothing to do with the issue between my friend, me, and the employee decided she should butt in. The lady and employee both began telling us, " We dont provide services to minors here. Dont come back without an adult." (my friend and i are 12 & 13 years old.) So as we are walking torwards the entrance some old lady looking threw a bucket of hand sanatizers had finally spoken up " Unbelevable." is all she had to say then she stared at the employee and lady standing at the register like they should be ashamed. I told my friend as we walked out that i thought the whole event is retarded. so the black lady yells at me to stop sassing her and that i shouldnt be sassy. I sware to everybody nobody in the Sims family(me) and the Muniz family (my friend) will ever shop at any Walgreens ever again! All of this happened at the Walgreens of of Ming Ave. And Stine Rd. Whether im friends with you or not if u ever asked me if Walgreens was a good store or not i would tell you yhat i feel that it has; the rudist employees, not fully sealed food, and from time to time you will find that some of the make up will be half empty. I will NEVER enter that store again.
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Miss o
April 23, 2011
3000 cash drawing
I enter into this drawing regularly, and although i havnt won, I wonder does anyone win and who and where are they. If this is a national contest are the winners located anywhere in the USA, or are they locally it would be nice to see picture of these winners. Im believing this is truly a hoaz just to get people to anwser there survey questions. Walgreens although a very good place for medication, not there clear at all regarding the cash sweepstake, I want to know if there is and end date, i want to know if sweepstakes are for each and every state. but if this is a national 1time drawing, then im out who wants to enter a sweepstakes knowing they are 1 in 6 million drawing.
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treated poorly/ discriminated against
April 20, 2011
treated poorly/ discriminated against
i have worked for walgreens for almost 5 yrs yesterday was the first time ever i had a run in with loss prevention. she called me in the office and questioned me about 5 photos that were missing.. she basically accused me she was talking to me very rude. she never let me get a word in edge wise, i asked her to show me the proff she said she had and her answer to me was " i dont have to show you anything" she told me to write a statement i wrote my version of the statement and she said that what you are writting? i said yes. she said ok well i guess we will stick with this. i felt horrible by the way she was treating me i have been with the company for almost 5 yrs i have handled the register at times when there has been thousands of dollars in there and not a red cent has been missing for them to accuse me of taking 5 photos from the photo dept is wrong. i got sent home at 12pm and was told somebody would contact me i still have not heard from anybody and its the next day. i called my boss his answer to me was i still dont have an answer for you. im playing the waiting game and im like a sitting duck in limbo. i think this is wrong and very unprofessional.. walgreens says they are a family buisness that is NOT true at all.
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complaint about walgreens
April 17, 2011
faulty survey website
the website listed above will not come up on line. I have several purchases from Walgreens that I wanted to do the online survey for in order to enter for a chance to win $3000. So I would have 6 chances but the website does not work
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