Walgreens

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1 stars
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Category: Lifestyle

Contact Information
United States

Walgreens Reviews

Terry Fulton November 29, 2009
pharmacy
In the past week we have had very bad experience with the service of some of your stores in the pharmacy area.And the thing is we changed from Walmart one cause it's closer to our house and two it's suppose to have better service.I have a question (why can't you refill a prescription when there is still an hour and a half to close?)My husband was released from the emergency like about 7:30 that night and I took the prescription right away, the store was closeing at 9:00pm and they said I had to go to the one that is open 24 hrs.Can you imagine how hard it was for my husband to have to ride and wait more with pain.I hope you can answer this for us.Thank-you Pat D.
Sandra Preston November 27, 2009
price
I just purchased three bottles of LorAnn Gourmet Oils from Walgreens and they charged me an outlandish price of $2.79 per 1 fl dram bottle. Because they only had about 5 bottles I then checked out a competitor who had some of the flavors I needed and they had the same bottles for $1.15 each. What is the oproblem here. They then proceeded to see what flavors I needed that they did not have and said they would order and have it in store in three days, That is the kind of customer service I like.
yancy November 18, 2009
cleaning the restrooms
Why is it the Beauty Advisors job to clean both the men and the women restrooms? I think that is unfair, and very nasty to have to do that, Walgreens can afford to hire a service to do the job.
Wiley November 17, 2009
Medical Clinic
We took our daughter to their clinic for a strep test because it was after our pediatricians office hours and the hospital said it would take several hours before they could get to her. We got in after completing their registration log in and the Nurse Practitioner did the quick swab test which was negative. He said he would send the other sample in for the culture test which is more accurate and would call us back if it was positive in three days. We never heard from him and assumed she did not have strep. A few weeks later she came down with terrible headachs and a severe rash. We took her to our pediatricians office and they diagnosed possible Rumatic Fever which is a result of an untreated strep infection. We called Walgreens back and found out they never sent in for the culture. After several doctors and a heart specialist she does not appear to have severe long lasting problems of full blown rumatic fever. Our pediatrition and the hospital said it is routine to get the culture because everyone reacts differently to strep. The only advantage to the swab test is if positive you can start antibiotics right away. We will never use Walgreens again for anything. We complained to the corporate office and they did nothing. They appear to be trying to make a quick buck on questionable medical practices.
Minnieg1963 November 16, 2009
customer service
I went to purchase a weight loss program. Upon deciding to purchase a $41.49 Adrnel weight loss program CYLAPRL, i went to ask the pharmecist what Adrenal ment could she tell me more about the Adrenal factor what it was .or to help me understand what was different about this product and was told without heistation -(the girl at the register )..I DONT KNOW. Ok so then she yelled to the Pharmecist what is Adrenal? The pharmecist yells back I DONT KNOW ! And then just disregaurded me, left me standing there .WOW. great customer service NOT !! I went home and in 2 minutes got my answer on my goggling, I just think they should have made an effort to help answer my question, being i was spending $42.00 on one of thier pharmecutial products. Never patronizing this location again..
Gwen Green November 9, 2009
Pharmacy
After recovering from a hysterectomy I had to wait in the pick up line because this Walgreens had their drop off window closed. Now after waitng 45-50 minutes in line the one tech that was attending customer decided to give the most unproffesional and rude service that I have ever recieved from any Walgreens. When I got to the counter I told her I wanted to get a presciption filled for my son .Her name is Patricia( she wears glasses and a pony tail). she told me she had to see if the drug was in stock and put my pescription down and preceded to start give other people that were in line behind me their presciptions. By the time she was on a second customer behind me, , I interupted her and ask her why would I have to stand the and wait for her to take care on everyone else before she could even tell me if they have ther drug in stock.She became very rude and told me that I should have went to the consulting window and she said it in an insulting way like I didnt know how to read .But I told her the drop off window says come to pick up window not consulting window.Then I asked her why should I have to wait until she gives everyone there presciption before she would even check then she tells me quote "she on the phone"in a smart matter referring to the pharmacist. At this point I was very upset and dissapointed, I had been going this Walgreens for over 16 years. I told her to give my presciption back and I told my daughter to put her school supplies back because I no longer wanted anything else from this store this was on 11/10/09 @ approximatelybetween6 -7:15 pm at night becasue when I got to Walgreens it was about6:20 and there were eight people in line in fron of me. there was also an older gentle man in front of me she had done him the same way . This person had no people skills or professional skills was very rude and incompetent. When customers go to Walgreens they go there to get the best service or so I thought . This location is horrible and it sad that one person can make this store loose its valueble customers. I hope this complaint is also seen by Walgreens Corporate offices because changes need to be made before I even think about going back there.
November 1, 2009
Advertised items not available
The Walgreens ad that was in my local newspaper with sales prices good from Nov 1 - 7, 2009 on page 3 advertises Sweatshirts and Sweatpants 3/$10. I went to several stores and they stated they did not get them in for the ad. I came home and called many other stores and they all stated they did not get them for the ad and have none. Why do these stores advertise items that are not available?
lindaloo October 22, 2009
survey
You want to know how you are doing but when you go to the website it won't let you comment.
Mark Pryor October 19, 2009
insurance lapse
My wife had breast cancer about a year ago. and this month her manager let her hours get below 30 hrs. a week and her insurance has been canceled. I think this is wrong. It really sucks. I thought walgreens cared about people I guess they do just not employees. my e-mail is [email protected] my name is Mark. if you have any information that might help?
Connie Jackson October 16, 2009
Survey
Went onto your website to enter the $3, 000 cash survey your receipt has listed and couldn't find anywhere to fill in this survey.

Please don't put it on your receipts if you're not going to have it available.

Otherwise, your store has a lot of good buys and nice gifts.

Thank You.

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