Walgreens

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1 stars
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Category: Lifestyle

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United States

Walgreens Reviews

How is this legal?? December 30, 2009
Employee health benefits
I have no use for the employee benefits. They are too expensive considering I never use them. Ever. So during open enrollment, I see posters everywhere with the headline - "If you do not enroll during open enrollment, your benefits will NOT automatically continue next year."
Just two weeks ago I receive a letter, happily greeting me to my new benefits which they automatically enrolled me in without my consent. And the kicker - since I did not enroll during open enrollment, I am now officially a tobacco user, even though I have never smoked. But fortunately, NEXT YEAR I can request to once again get my tobacco free premium.

800.TALK.INS is absolutely worthless. They want an application waiving my benefits, and a written statement stating why I did not go through open enrollment and why I wish to waive my benefits. When asked why I can't simply get out of this mess over the phone, they pretty much tell me I am beat. When I mention the fact that every poster I have seen said absolutely nothing of being automatically enrolled against my own wishes (as a tobacco user nonetheless) I am told I received a massive book explaining this somewhere in the fine print.

I told them I never received this package. And no, it was not certified mail. Is this legal?? How can they possibly do this. My only option is to simply quit, considering paying 70 per month for absolute garbage is something I refuse to happily comply with.
Rickma December 29, 2009
prescriptions
The last three times I picked up my prescription which contains 90 tabs., I was shorted on the count. Two times for three tabs. and the most recently on Dec. 26th, 2009. for 10 tablets. I do not believe this is accidental nor do I believe it is coincidental. Please, anyone who reads this, count your amounts before leaving the store. And management, if this is a practice of yours STOP IT !

Rick from Woodbridge
Kay Moseley December 25, 2009
sweepstakes
When you go to the website there is a lot of different advertising and nowhere to sign up for the sweepstake. Is this not fraud?
dirtpedler2007 December 22, 2009
Photo CD
Had Walgreens develop photos, paid for developing, CDs. Took the CDs home and on my home computer Windows XP program, found I was asked to pay an additional $30 a year, to view my pictures. I tried to take the CDs back and was told no such program existed at Walgreens, ??? I am at a loss, can't view pictures, personel offered no sugestions as to a solution or refund, etc. Any sugestions would be appreciated, Merry Christmas, Bob Smith 361 729 0544 or home 361 758 9592
email: [email protected], or office [email protected]
Jean Emery December 18, 2009
reciepts
HI I will be honest, I do not shop at Walgreens that much as it is out of my way but every now and then when they have unbelievalbe circulars I go there. UNfournatley I am always dissapointed, they do not have the product or only had a few of them to start with. ON my visits manytimes NO clerk knows where the product is? THIS complaint is MINLY about the reciept.
I feel it is very difficult to read. I bought almost everythiing on sale an dI honestly cannot tell if I got the sale price. Other drug stores like KINNEYS and Rite AID have much easier to read reciepts and Iknow when I leave theri stores that Ihave gotten the sale price.
I hope a very important person at WALgreens gets thsi complaint and does something about it.
THEY can contact me at my email [email protected]. A dissatisfied customer. JEAN EMERY
Janette Delgado December 14, 2009
Pharmacy
EVERYTIME, Once a month, I have to deal with the retards that work at the Walgreens Pharmacy and it is not just 1 location. They have implemented a Call Center filled with Rude, Uneducated idiots that hang up on you if they cannot answer your question. It is becoming harder to get directly to the morons at the physical Pharmacy location.

My Doctor's office has to Fax in AND Call in my prescription refills, regardless of whether I refill with their automated system or with a moron from the call center or pharmacy. They just cannot process a simple request.

What is Walgreens Corporate doing about this problem...people do not pick up meds for fun they pick them up because they need to take them and Walgreens makes this a nightmare every single time.
mspatzes December 14, 2009
employees
i was in your store on 3 different occasions. the first time went up to front cashier to ask cashier about the h1n1 shot, i seen a sign that was posted outside the store. cashier made as if she did not know what i was talking about, she did'nt try calling pharmarcy or the manager to find out. i ended up telling her that's alright, and went some where else to get my shot.
Walgreens no more December 13, 2009
Certegy Check Services
Walgreens has started using the worst check services in retail history; Certegy Check Services! I used to be an loyal customer, but now, since my personal check for one small transaction was refused based on this bogus company that doesnt have a verified business system for validation of banking transaction, I will NEVER enter another Walgreens.
Shame on you Walgreens- you should have done your home work!
SCmn December 8, 2009
Customers
I have just been reading customer complaints about register rewards at Walgreens. I would just like to say to all customers: STOP TAKING ADVANTAGE OF REGISTER REWARDS! It is really ignorant when you use a register reward to get a register reward. If you think about it YOU ARE SCAMMING WALGREENS. You are literally paying NEGATIVE $3.00 for an item. You are literally stealing. WHY SHOULD WALGREENS PAY CUSTOMERS TO TAKE THEIR ITEMS??!! Just stop...and people wonder why some employees are rude...CUZ CUSTOMERS ARE RUDE...!!!
M2009 December 8, 2009
Store Complaint
In my experience, Walgreens is a a fairly common and reliable store. It has become somewhat of a symbol in many communities of quality products. It would be good to be able to say the same of the service in most cases.

I have had primarily positive experiences with Walgreens, in general. However, my experience on 11/30/09 in the Chicago store at 6315 S. Kedzie, was the worst shopping experience I've ever had in a Walgreens location.

This was literally the second time I'd been in this store and the shelves were practically bare. Items I'd normally purchase at any other Walgreens location were not there.

I went ahead and bought the couple items I settled for. The attitudes I caught by both employees at the register nearly made me drop my potential purchases and walk out.

I would have considered complaining to the manager about my unsatisfactory experience except, the dissatisfaction was with him (Pete, according to the name) the Store's Manager!

I could barely believe it, both the manager and the employee at the checkout registers acted as if I was doing them some sort of a favor by shopping there. They were just as disgruntled as they come, and acted as if they couldn't ring out my purchases quick enough, in order for me to get out.

The attitudes of these two employees were so disturbing that I deliberately went back to the store on 12/2/09, just to get a receipt to fill out the store survey online and submit how horrible these individuals made me feel as a customer.

The slight chance that I would go back to this store, I rated as a 3 and that would only be if I went during the hours that I did on 12/2 to receive service from the cashier that assisted me.

The reality is that I will never shop this particular store again. It also makes me question why service such as this is tolerated in a Walgreens. Thank you for allowing my feedback.

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