I made my first trip to my local walgreens and was very disappointed. Not only did I not find what I was looking for, no one asked if I needed help. And there was no shortage of employees. After I had wandered around for a while, I walked by an aisle and saw at least four employees, standing around and just chatting. I stared at them for a second and went to the next aisle. I heard them saying, "oh we better get going." Once they disbanded I thought for sure one of them would help me. I was wrong. I walked out without buying anything. I will never shop at Walgreens again till they figure out how to treat their customers.

DO NOT let Walgreens tell you "we are short a few pills" They will make you repay your insurance deductible. I had an order for the Polk St. Walgreens. They were short three pills--I ended up flying home before they had the remainer of my prescription Guess what, they wanted me to pay my co-pay again for the remainder three pills. I paid the full co-pay the first time for my particial order.

DO NOT BELIEVE them when they say "oh just go into your local pharmacy when you get home and they'll get you the remaining pills--yes they will but you'll be out another co-pay much less the hassle with driving back to pick up drugs.

Numerous talks with both the manager on Polk St. San Fran. Walgreens and the Lexington MN Walgreens both resulted in the same thing--NO, we will charge you despite it BEING their fault. IF they can't fill completely then go to another pharmacy and you'll save the headache and money.

I watched Oprah. She said Walgreens would do free glucose testing. I called first to find out which Walgreens near me was doing it. I had to call three of them before finding one 20 miles away that said they were. I ask if I needed an appointment and the person on the phone said no, just walk in. So I left my home for the 20 mile trip and when I got there at 9:45AM, I was informed they only do it from 11AM until 2PM. Well, why didn't the person on the phone tell me this when I ask about an appointment? I could not wait until 11:00. I had to be home by 11:00 because of another commitment, so therefore, I just made a 40 mile round trip for nothing because of an unfair employee who could have told me the hours when I called. How rude!c

I visit this walgreens regulary, overall the employees arenot friendly includind the Male manager last name Havlik i believe, however Cindy who is a manger also is always pleasant, on thursday february 4th, 2010 i entered this store and i asked the person at fron t register to please call someone to unlock the crest white strips..and so she did her name was Dianna, so once i reached the section where the crest white strips were i stood and waited for an employee, employee by the name of Linda showed up but decide to help a white woman instead of me and left me standing by the counter ..i said to her i called for you please unlock the counter so i can get whitesstrips..she replied you will have to just wait very nastily an loud!!!i'm helping the other person first it was clear she understood the call was for me...see it's the attitude of Linda tha really offended me she was rude unprofessional and not Fair...as she was helping white woman she walked right passed me she could have simply and quickly unlocked the window so i could get the strips and continued to help the elderly woman as i had stood there for at least 4 minutes and waitined I told Linda
she needed to come and unlock this section so i can get what i needed as i had been standing and I was the one to call for her, SHE REPLIED SCREAMING SINCE YOUR INA HURRY HERE GET WHAT YOU NEED!!!SHE ALMOST SLAMMED THE DOOR ON MY FINGERS AS I REACHED IN TO REMOVE THE BOX OF STRIPS. as i was leaving I saw her run to the manager...i refused to go to him and complain...I don't feel any results would have become of complaining with him as he is very unfriendly as well towards Black Americans. i will pursue this complaint as far as i can. it's clear this woman Linda has severe anger issue and racism
issue. I shop a great deal at this walgreens and plan to continue...but I will be treated fairly and respectfully as everyone of any color/race should.

The pharmacy has gotten better not reciting my name address and medicine when i go to pick up my medicine...this is a privacy issue...people hearing where you live your name and your medicine so i simply show my I.D. and i have asked them not to verbally annouce my personal business. for the most part they don't however there are few times they still do it. Hippa...does walgreens understand this and should they look at this Law and Apply it in the pharmacy area??

I have my prescriptions on automatic refills and why is it that when i go to pick up my prescriptions that they are not ready and another thing why when I drop off my prescriptions and let them know that I will be back in 2 days to pick it up they can not find my prescription and when I went to walgreens to pick up my prescriptions they charged me full prise and they were suppose to charge my insurance company. I have alot of prescriptions that need to be refilled and that is why they are on automatic refills because I can not remember them all that is why I did it in the first place. If I continue to have problems I will swich pharmacies, I would really appreciate it if would get this resolved. Thank You Terry Seth