I submitted a claim for $636.50 to VPI Pet Insurance along with their required forms for work performed on my dog for a liver problem. Forty Five days letter I received a form denial letter stating that they received my claim form but not the required supporting documents. They could not have received one without the other. I now see in Reader's Digest (O8) that this is one of many tactics employed by this company to deny or stall legitimate claims. DO YOUR SELF A FAVOR AND READ THE ARTICLE AND AVOID DOING ANY BUSINESS WITH THIS COMPANY. I only did so because I saw their literature in my vet's office. After discussing this with my vet all of the Company's literature has been pulled from his office.