I went for a simswop on 25-05-2011 and submitted the forms because it is a Corporite number. I paid at 11:00. I was told that it takes 24 Hours to be activated. On 26-05-2011 I went back at 16:30. I asked the proof of the fax witch was fax on 25-05-2011. I was given a transmission report with the date 26-05-2011.. The excuse was that the setting are wrong on the fax machine. I asked for a refund and copies of my letters to travel to Polokwane to do the simswop. They refused to refund me. On 27-05-2011 at 17:15 I switched my cellphone on. A message from Vodacom that my simcard will be activated within two hours. If I wich to cancell the request, I must dail 111. In 3 days I lost an income of R12000.00. I know nothing will come after a complain.