Vista Print
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Category: Services
Contact Information Ohio, United States
vistaprint.com
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Vista Print Reviews
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JenGig
August 16, 2009
Vista Print
I ordered brochures and business cards from Vista Print then found an additional charge for a website I never signed up for. This is the second time I have ordered from them and had fraudulent charges come up on my debit and/or credit card. Both times I had the inconventious of changing numbers for my cards.
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Jason
July 18, 2009
Unauthorized charges
From Vista Print was billed $17.95 per month for nothing, plus also enrolled in Passport To Fun at $14.95 per month for which I had no knowledge. Was told that I clicked on something but was never notified of enrollment. Both services have promised refunds and will just wait and see. If not refunded plan to take additional action.
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Jess
April 20, 2009
Online scam
Vista Print is a FALSE advertiser...this company advertises a rebate offer for money back on your purchase after it has been completely paid for in the form of a rebate ckeck. Now the link that appears DOES NOT STATE you must join a membership nor pay a $14.95 a month in service fees which makes no sense at all just to get $10 off something that you have already paid IN FULL FOR. So once you click the link it prompts you to enter a username that they never issue, so you have to go to the I FORGOT MY USERNAME icon which says it will email you the information to access the coupon & it never does. SO NOW when you call the customer service line they now explain that the want you to do all this extra stuff. Now THATS' NOT RIGHT...@ least those other sites let you know up front you have to fill out a survey or whatever but to say one thing and then not honer it is bad business. I only deal in straight business so I am returning the cards as soon as they arrive because I can't promote that.
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Beatrice
February 2, 2009
Unauthorized charges
Due to Vista Prints' mistakes on my order, my checking account received a NSF for $35.00. In addition to that, now they have charged another unauthorized amount of $14.95 for some business max thing that I do not know anything about! It's hard enough to keep track of a bank acct. without these thieves making it worse. Class Action suit, I'm all for it! Include me in!
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Siline
January 26, 2009
Unauthorized charges
Due to Vista Prints' mistakes on my order, my checking account received a NSF for $35.00. In addition to that, now they have charged another unauthorized amount of $14.95 for some business max thing that I do not know anything about! It's hard enough to keep track of a bank acct. without these thieves making it worse. Class Action suit, I'm all for it! Include me in!
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Mark Collez
January 3, 2009
Unauthorized charges
One month ago (November 2008), my bank notified me that my account was overdrawn. I had not used this account for three month prior to this notice. They showed me that $14.95 had been charged every month, for at least 6 months (they can't go back any further), from BusinessMax. I am not familiar with this company. After some internet research, I found that Vistaprint.com is affiliated with BusinessMax. I have made two purchases from Vistaprint, one last year and one last October.
I have tried to contact BusinessMax via telephone. They wanted an account number in order to further the call. Obviously, I do not have an account with them. BusinessMax has systematically and monthly deducted money from my account without my authorization or knowledge. Payment in full to Vistaprint.com was made at time of purchases.
Fortunately, my bank will now block any further charges from BusinessMax. Unfortunately, I have had to cancel my debit card and re-establish a new account with my bank, because of this scam operation.
If there is a class action suit, please include and notify me. This is no doubt, a Rip Off Organization.
Thank you for your time in this matter.
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Conny
December 30, 2008
Unauthorized billing
My son and I own Battle Ground Printing we had a customer come into our shop and claim we had given him free business cards but we had also started taking out of his bank account $14.95 a month for some membership. I advised him we have no free business card program and would not take money form his bank without his signature. He presented a business card to me said he ordered it on line from Battle Ground Printing and advised him he can request a price quote but to purchase a card he would need to come in to place the order.
I turn his free business card over and on the back it read clearly Vista Print. I went then to the web and sure enough there where now two Battle Ground Printings listed however on the top one the link was for vistaprint.com the next was ours. But with in weeks we had a total of five customers with the same complaint. I contacted google and talked with their personal and was advised that since Battle Ground is a city and Print is a type of service what Vista was doing was legal.
So I did a little digging and found that my company was not the only one they do this too. I made contact with Vista Print the phone number listed goes off island ask for phone numbers to the main operation since I was not being ripped off for $14.00 I guess they gave them to me and I called. They stated they did not understand how this could have happened they want their customers doing business with them directly bla bla. Much to my surprise I found that the State of Washington print service has a web page as well which has now been duplicated by Vista Print and I hope the State Atty. goes after them with everything they can.
The owner of Vista Print has been hailed in my industry as a good guy who makes over $300, 000. 00 a year as wages and now I can see why. It's a good thing that I, (born in Montana), and this Montana business man don't meet up because where I come from things are most often settled like men and thats man to man. Vista Print you are the scum of the earth and you have used my good name to rip people off. I hope that you not only go out of business but that all your upper end management end up behind bars reading fine print and disclaimers for life.
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October 27, 2008
Business Max and Shopping Essentials
I do not have city state, phone or even a website. I signed up for a 30 day trial, and I have a feeling I just signed up for a charge on my crredit card!
I have had to have my debit card changed twice because of these kind of fraudulent offers. Becausse it was offered after Vista Print order, I assumed legit, as I have been using Vista Print for many years. But they have hitched their wagon to some bad people.
No more spam/scams! I was never redirected to a website. I did copy and paste the info that was on the screen at the time, including the part about how the info on how to get my $10.00 cash back reward would be in my confirmation email, but it wasn't there. No mention of it whatsoever.
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September 11, 2008
Vista Print
Made an online transaction to vista Prints for busines card. Two days later there was fraudlent activity/charges on my credit card. Card was brand new this was my first transaction using the card. I am happy to inform everyone Bank of America is doing a good job monitering thier Credit Cards.
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March 3, 2008
Ripping people off!
If you have ever ordered from Vistaprint.com, check your statements, they are ripping people off! I ordered business cards and they have been charging me for the past 3 months for a service I never requested. They gave my credit card information to Business Max. When I called them, they said that I clicked on a popup, and that Vista Print authorized that charge. This is not true since I have a popup blocker. Please send this e-mail to all of your friends. Companies like this do not deserve good customers. I just opened a complaint to the BBB. Some complaints are as old as 5 years ago and some as new as today. Apparently, Vistaprint does not learn, they just keep changing their name on the credit card charge.
Let's all fight back and cripple this company by sending this e-mail to as many people as you know. I am very upset because they have no right to do this, and apparently they are not stopping. All you have to do is type in Google, VistaPrint ripoff and you will see so many complaints and no one is stopping them. Whatever happened to the Federal companies that are supposed to stop this and protect the consumers? I will certainly never purchase from them again.
Online Printing Causes Numerous Hassles
With more than 260 complaints filed with the BBB, Vista Print USA, Inc. of Lexington, Mass is one of the BBB top ten most complained about companies. Vista Print provides design and print services over the internet, which might sound convenient (as their website claims), but 260 consumers report otherwise. Many complaints allege that the company shipped inaccurate and incorrect items to consumers.
Though the company website states that the average wait on their toll free line is thirty seconds, dozens of consumers reported significant troubles reaching customer service. The BBB also received reports that Vista Print placed unauthorized charges on consumer's credit cards. Vista Print USA, Inc. has an unsatisfactory report with the BBB for no response to complaints and a pattern of complaints.
Please send to at least 10 people, or all of your friends and family.
Thanks!
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