My 4th BMW - the first and last from this dealer. The first 3 were great experiences, giving the dealer and the sales team 5 out of 5 on every catagory. Vista are a disgrace to their profession. I have never complained about any buying experience before. They are simpily unethical. Worse, they send you satisfaction surveys, you respond and they still ignore you. They know that I am unhappy with many elements of my purchase, but simply ignore the calls. They will ignore this too. AVOID.