I took out a Membership earlier in year went for a trial decided not for me within the 7 day cooling period i sent a cancellation letter to Head Office thinking that was that.
The Head Office called 2 months later to say no payments I advised I had cancelled in writing they say no letter received and I owed £600 for Years membership for something I had one hour trial with and cancelled!
Since then I have had debt agencies hounding me and calls and visits from debt recovery!!
Is this how Richard Branson expected his Customers to be treated? I doubt it very much.
Meanwhile I have now been that stressed with it as in this period I have had miscarriage break down and this to deal with too, so I have now sent a letter to Richard Branson which may be read by him or not but last resort to get these people to leave me alone...PLEASE!!!