* A. C. was installed by an unauthorized person deputed by the dealer viz. Kohinoor Televideo-
Thane, as a result, it is totally improper.
* Instead of 15 degrees, it was installed at more than 25 degrees.
* Compressor was fouling with the mounting / bottom.
* There are extreme vibrations & excessive noise during operations.
* After installation, on the 1st day itself, Compressor was not working.
* There are few screws missing, Front Grill & Cover do not fit properly with the cabinet, Rear
Fins are damaged and the Vent Open-Close knob was not working at all.
* Within the next month, entire Gas leaked out from the Discharge Line and A.C. stopped
working.
* On all 4 sides, there were wide gaps between A. C. & Outer cabinet.
* Complaints are usually attended after 4-5 days.
* I have written to Videocons Executive Secretary to A.C. Unit Head, all India Service Head &
other concerns also; but even after 35 days, there is no response at all.
* To summarise, Videocon has supplied a very sub-standard product with extremely poor after-sales-service.