8/12/09 - 1:17 PM. I contacted verizon again regarding the slow connection speed for mobile broadband connection (VZ Access Manager). Representative Ed Perez walked me through an online update. Once this update was and installed. I was asked to restart my computer. Once the restart took place my computer could not find the hard drive. I informed Mr. Perez of this and he insisted that this was not verizon’s problem and he did not know how to fix it. Leaving me now with NO COMPUTER and no internet access at all. I insisted he get his supervisor on the phone immediately. Jerreau Latson was his name. Jearreau Latson also insisted that this incident was in anyway related to the verizon download. I argued differently as prior to the DL my computer worked fine. Jerreau Latson informed me that I should contact apple about the problem. Of course, since Verizon cant help me, push the problem elsewhere. After contacting apple I spent 2 hours reinstalling my operating system on my hard drive. Not to mention is costing me 349.00 to expand my service agreement. Once reinstalled. I called Jerreau Latson back to then get the usb working again when he had yet another rep. contact me. Michael. At this time my computer would still not recognize the usb wireless card. He finally agreed to send me a new USB wireless replacement. The replacement was received 2 days later with no installation disk included in the package. Yet another verizon mistake. Once informing Michael about this mistake he stated verizon would send a cd to arrive on Tuesday. 8/18/09. Thus far I’ve spent over 20 hours fixing this mess and an entire week without internet. Did I mention that I’m self-employed and lost over 2 K in addition that week?? Verizon kindly credited me $10.00. This usb instrument has not worked properly in months and now after all of this they still refuse to terminate my contract.
Damage Resulting
 $349.00 was spent to extend my apple support contract. Over 2 K lost in income. 20 hours of my time complaining and reinstalling my hard drive.. Oh and last months Verizon bill $850.00! Did I mention my cell phone coverage sucks as well and I NEVER go over my mins?

Verizon Wireless...SUCKS... I paid for the extended warrenty and they are refusing to replace a damaged phone, they are liars and charge you but dont want to honor their commitments...It has been a week and I am still fighting to get a new phone, they arent getting another penny from me till I get a new phone, they can shut the damn thing off!!!

Verizon Wireless is a bunch of incompetent jerks. I have held a verizon contract account for the past eight years, never had a problem. The last two months verizon wireless has been charging my card for someone else's minutes. Which I may add that as of this month October 2009, has added up to 900.00. I called the number listed on my bank statement and spoke to a verizon idiot, who told me that without a phone number (how would I know this) they cant help me. So then I contacted my bank and had the bank account frozen which everyone knows how convenient that is. I then called Verizon and spoke to a "manager" *(yea, right) who told me there is absolutely no way for them to track the transactions. Which is strange since thats what the "trace" numbers are for. The accounting deptartment can track where the money went but they refuse to help. I have filed a fraud case with both my local police and my bank. I just cant belive how flippant Verizon has been throughout this whole ordeal. As soon as my contract is up I will be finding another company to give my hard earned money too. In the meantime, I have promised Verizon that I will tell everyone about how they treat their "valued customers". I will shout it from mountain tops and if posting this stops just one person from becoming a Verizon customer then I have succeeded!

Verizon wireless SUCKS!!
I have a $500 Blackberry Storm that is almost useless as the only thing I can use it for is the internet!!
I have 99% of all call incoming & outgoing DROPPED and it does not matter how many signal bars I have either!!
I just had 13 outgoing calls dropped and 4 incoming calls dropped and 3-4 signal bars on it!! I called verizon about this and they said that I lived in one of those areas and there was nothing they could do to fix it!!
I then said they should change their slogan from Can you hear me To You cant hear me now, as that should be considered false advertisement as they claim you even get signal driving through a tunnel under ground and still get reception (BS) I live on top of a bluff and cant get reception and within 6 miles from the tower!!
I had US Cellular be fore this and never had a problem with dropped calls!!!

Verizon Wireless Absolutely SUCKS!!

My cell phone service contract with Verizon was to expire in December 2006, but 2 months prior to Dec., my phone bill jumped from $79. (for 2 phones) to over $1, 000. When I complained to Verizon and threated to change services, they disconnected my phones and added early termination fees to the bill, reported it to the credit bureaus, and then sent it to collection agencies, who added their own fees to the amount.

The FCC claims to support the consumer but actually chooses to take the word of the rip-off artists, in this case, Verizon Wireless.