Verizon Wireless is forcing people to pay for internet service on certain phones.
Kids like the phones with touch screen and mp3 music, but they recently just added this charge. I upgraded one of my daughters phones to a Chocalate without the charge, two weeks later my other daughter wanted an LG Touch, we were told they added this new charge.
Sure they tell you up front there is a 10.00 charge but the usage is only 25mb. What can you do with 25mb a month?
They told me mobile email was free. when I went to download the email program it said it would charge $5.00-free with data packages. I wasn't sure if it would charge me so I went to verizon and a sales person said "Yes it would charge you but I wouldn't recommend using email because 25mb would be used up quick, you need the $30.00 package." I said "Then what good is it? I was forced to have $10.00 added to each phone, I can't afford adding $30.00 to each phone because I have 5 phones on my account."
He started stuttering and couldn't find any words to say then finally shook his head and said "Sorry sir" I thanked him for his help and walked out. I realize it's not the fault of the salesmen. I could tell he knew I was right and that it is wrong.
A few days before this happened it was in the news that Verizon lower its higher end package to $30.00 to be competetive but that part of the market is a small percentage.
So it apparent to me that they are making up the difference and then some by adding $10.00 to a larger percentage of their customers on a lower end.
Just another one of their money making schemes.

Verizon wireless is uncaring and does not present themselves with pride!!!

I signed up for email for my cellphone through Verizon Wireless. I was told that it would cost $5 per month. This is a lie! It is only $5 per month if you don't use it! If you use it, you incur data charges, which I was blaming on my kids. It actually was costing me $5 and $10 to $15 per month in data charges. This is a ripoff!

I have been researching the Droid/Verizon and IPOD/AT&T online and decided to go into my local Verizon store and give my current carrier the option to sway me and to find out my options for upgrading.

I spoke to a sales person who explained the phone and I was leaning towards the purchase even though the phone is expensive. I told the sales man I was not eligible for my $100.00 discount for the "new every two" till August but that I was considering just paying the $200.00 now just to get the phone instead of waiting. He advised me that I would have to agree to a new 2 year contract (I already knew this) that I would be waiving my $100.00 credit in August and would have to wait 2 years again for that discount (yeah knew this too) but what he told me last made me livid... that Verizon would charge me $20.00 for a EARLY UPGRADE fee!!! What the heck is a early upgrade fee??? Its not good enough for these greedy people to ensure my business for 2 years and not give me a $100.00 credit but they want to make ME pay for them to retain my business? I know its only $20.00 when my retarded butt was about to pay $200.00 but it is the principal... I REFUSE to pay $20.00 for NOTHING when this deal already benefits them so much!

In December of 2009 I received an offer from Qwest for a package deal including High Speed Internet, Landline and Cell Phone service to be provided by Verizon Wireless. The service was to start on 1-4-2010. I was gone the month of December and when I returned home on December 3rd, I was advised by my current cell phone provider that I would be charged a $200 early termination fee. I called Qwest the next morning, 1-4-2010 and cancelled the order. I received confirmation by email that day from Qwest that the order had been cancelled. I returned the cell phone and all their equipment which was never used to the address from which it was mailed on 1-5-2010. Verizon continues to bill me for cell phone service which was never activated. I went up to their office in the mall here in Duluth, Minnesota and spoke to their representative showing them the email from Qwest confirming that the order was cancelled. I called their representatives on several occasions and told them that the order was cancelled. I am still being billed for services never received.