My wife is eligible for an employee discount from Verizon. She tried to go to the Verizon Store. She was told to call a number, then request a fax form, then fax the form back to verizon.

Do you have any idea how annoying this procedure is? What if you don't have a fax machine at home? Is Verizon suggesting some one set up this big project on the job? The job they want to keep? You should not be faxing or recieving personal things at work. Buying a fax for home use is out of the question.

I've been trying to get a reply from Verizon since 9/06.