Van Ru Credit Corporation
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Category: Services
Contact Information
United States
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Van Ru Credit Corporation Reviews
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July 18, 2008
Wrong name, but spouse’s SSN
I was called at home 3 times asking for a person I do not know. They had my wife's SSN but not her correct name.
They called my work place asking for the same person. When I answered, the phone went "dead".
I called Van Ru Corp. After speaking to the 3rd person, I finally spoke to the "supervisor". They denied calling my work place. I was accused of lying.
They are trying to collect on an account from 1991 for a car repossessed in New York in 1995. We have never lived in New York and have never had a car repossessed.
We are having our phone number changed to an unlisted number.
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July 15, 2008
Threatened me & hung up on my mother
I was called regarding my student loan and after giving some information, the processor, Mr. Hanson, at extension 6683, threatened me when I didn't want to give him my debit card information until he gave me some information. I explained to him that I had not received any mailings regarding this loan and it is my intention to pay it back. He had me extremely upset and I was driving in my car. My mother called to verify this information and hung up on her. What kind of agency are you running when your employees threaten people? Is that really the way to resolve things? I was so upset, I had to pull over in a gas station. Do you really care about anything other that bullying people.
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May 21, 2008
They hit my checking account
I have tried to work with this company. The first time they called the person was very rude and unprofessional. They demanded payment or they would garnish my payroll check.
I started on a program that I felt was going to help me clear this debit only to be laid off from work.
I had given them permission to withdraw $50 from my checking account. I was under the impression it was to be a one time deal, only to have them hit it again the following month. I called and told them not to withdraw anymore, but the following month it happens again. I called asking why they were doing this. The guy laughed and said that the check had been returned. Well no ****! The account has been idle for several months with a negative balance while I tried to get it back into the positive.
This company uses scare tactics to get people to pay. So I am getting a lawyer!
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April 22, 2008
They gave me the wrong information on a debt payment
Mrs Marjorie Reynolds called me and told me to send an extra payment to get my debt sent back to direct loans early on my 9th payment. I did that March 27th.
Then April 21 van ru called me saying I need another payment a 10th one before it can be sent off and it is needed by the 24th of April. when I told them I didn't have the money for that payment mr Reynolds began to tell me how they could garnish all wages, retirement, ssi payments, etc.
Then she began to tell me how it's no ones fault that this some times happens with the lender which I though was crap because I was assure that my early payment would finally lift me out of default. They are incompetent.
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