I noticed this USBI company had all of a sudden been charging my Qwest phone bill. They claim that my (ex) wife signed up for it on the internet, but refused to answer an questions regarding what web site. They were quick to "cancel my account" and advised I will be billed one more time. I have tried to get a supervisor on the phone, but they are always in a meeting, or not in the office. (probably plotting their next scam) Strangely enough, I have gotten the same phone rep both times I've called. Hate to say it, but I'm glad I'm not the only one that has had to deal with these guys. They should be put in jail for this crap.

We recived our phone bill with an amount showing double of what our bill normally is each month. Looking at the details learned that another company had attached themself to our ATT phone. We did not authorize this change in service. We have been happy satisfied customers with AT&T for more then 20 years. We have not been able to reach USBI or Teleuno to reverse this charge. And continue to try to get a "person" or corp. office location to clear this up in person. Does anyone do anything in person today?
We have read many complaints dating back to 2008. Who was sleeping and did not catch this scam from USBI? AT&T wake up and smell the scram.

USBI charged unauthorized charges on my AT&T account. I noticed an increase in my phone bill and realized that I was charged for services that I did not consent to.

I was contacted by a USBI representative who claimed to be AT&T and as a consequence of some fraudulent activity on behalf of USBI or National Access LD, my long distance calls from June 15th to June 29th were stolen from my intended provider, AT&T.

This fraud was conducted on all three of my phone lines for $33.63 for just a few days. My plan with AT&T was 10 a month unlimited calling, so these charges are not only completely unauthorized, but completely unacceptable. I never authorized any other company than AT&T to handle my long distance, and these people at USBI have the recorded conversation to prove that I insisted my billing stay within AT&T as I had done a great deal of work to get combined billing, including my wireless.

Of course, during third party verification, you aren't allowed to say a word except Yes or No, or they hang up on you.

I have reported these charges as fraud to AT&T and provided them with USBI's company and contact information so we can take appropriate legal action if necessary. I am VERY unhappy that a company could misrepresent itself to be AT&T and have the power to change my telephone arrangements. This action has caused me to receive a bill with early cancellation fees totaling over $400! I will pursue this fraud until I find a satisfactory resolution.

USBI / Cheap2dial crammed my Verizon phone bill. They added their 'Max Minutes Plan' to my phone bill without authorization.

I phoned their billing number 3 times. I told them they had crammed my bill. Each time, after they asked my phone number, they disconnected me! I filled an FCC 501 slamming report. I called them back and began my conversation with, 'I have filed an FCC 501 complaint that I would like to talk with you about.'

They did not disconnect me this time, and said that they will credit my bills in one to three billing cycles. They gave me a confirmation number.