USBI

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Category: Services

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United States

USBI Reviews

Diana I June 10, 2011
Scam
I noticed that USBI was charging me $39.90 a month to my AT &T bill for unauthorized long distance charges. I called and they said they would remove. What can I do legally?
Caralaret June 3, 2011
USBI was charging me $39.90 a month to my AT &T bill for unauthorized long distance charges
I noticed that USBI was charging me $39.90 a month to my AT &T bill for unauthorized long distance charges. I called and they said they would remove.
zimmermann m May 14, 2011
fraud
I notice that after calling At&t to make payment on my phone bill because I did not have my phone bill. At&t said that my phone bill was $43.00 over the amount I pay monthly. After talking with someone at At&t, I was told I had to look on my phone bill and call the number of USBI who put this charge on my bill. I never asked for this service . This is the second time this has happen. I want this to stop.
Emanuel Hostetler 270 349 3235 April 19, 2011
SCAMMING PHONE
I what was not keeping close enough tabs on my phone bill . and the first thing I knew I was paying for a long distance carrier. usbi . I had no use for them I'm already paying unlim ited minutes through windstream . but they say they called that number of mine and sumbody answered and said that it would be okay to add their service . so maybe they have me. maybe 1 of my guys answered the phone and said yeah sounds good . So is that all the security we have .
So my kids can pick up the phone and say yes sir . We want your service .
I'm a christian I'm not going to fight over a few 100 dollars .but don't get trapped in the same predicament I'm in .
Gillis2011 January 31, 2011
unauthorized charge (SCAM)
This company USBI apparently a Phillipine company which changes your long distance provider without your knowledge. Whatever federal company is in charge of telephone scam needs to rip this company a NEW ONE. The reason they are doing so well in the stock market is because they SCAM people through changing their provider WIYHOUT your knowledge. If anyone knows who to report this SCAM COMPANY to please do so. Beware of USBI!!!
TechElectric November 9, 2010
3 rd party companies billing to my at&t account
AT&T was allowing a 3rd party company to charge to my account an they did't batter on contacting me to verify for any of the changes, I mean come on I was paying less money with them watt makes them think that I want to pay a more money for the same product and wen I try to contact this other company they were screaming at me, whats up with that.
Riter May 11, 2010
Unauthorized billing
USBI is sending to me a telephone bill in behalf of United Telecom Inc even though Verizon should be my telephone company.

I never authorized United Telecom Inc to be my telephone company. I want all charges by USBI and United Telecom Inc to be cancelled and I want to know what is this deceiving story.
kvette89 April 17, 2010
Fraudulent Charges
I have a charge of $41.42 I never asked for this "service" and do not want it. I have no idea where this charge came from and I can promise you I will not pay it. It is time these scamming theives were turned over for prosecution. These useless people are ripping off working people and it is time it stops. ATT should not be allowing these theives to add charges to our bills without calling us to confirm we asked for these services.
Jennybef318 March 24, 2010
Cramming
BEWARE of a company called USBI & LTC. Attention to people who have a land line in their house!! I was almost scammed.

So I have a land line in my house. Our service provider is verizon. We have the triple play that includes, phone, internet & Cable. Under our plan, we have unlimited local & long distance calling. The bill is under my boyfriends Dad's name. Someone called him a month ago saying they were a part of verizon, (their preferred billing department). They told him that he wasn't using all of his long distance minutes so they offered to give him a better deal on the bill.

The first thing wrong is that they have no way to tell how many minutes you use for long distance. Even Verizon cannot tell because we have unlimited calling.

So they told us we could save money on our bill. Who wouldn't want to save money? So my boyfriends dad asked if he will still have unlimited local & long distance calling. They assured him that he would. He was also under the impression that these people were from Verizon. So he agreed to the plan.

We got our phone bill today saying that we owe $396 for just our phone bill. Our bill for phone, internet & cable come to about $200 a month. I called Verizon and said that there was no way I was paying this bill. I got back onto the Verizon phone plan (which we thought we were already on). I had them put a freeze/hold on our account. So this way no company can do this to us ever again. Also a third party is now needed if we ever make changes to our plan.

Also by not paying the bill, it will cause Verizon to terminate your services. It shows up on your Verizon bill even though its another company.

I was then given the number to USBI. I called them and asked to speak to a manager. She basically told me that he knew that the company was not apart of Verizon. I said that how they worded things made him believe he was. She then try to give me a credit but trying to confuse me to stay with them at the same time. I told her flat out that I am not agreeing to anything she says because I am not sure what I am agreeing to. I told her flat out that I never wanted to leave Verizon in the first place. And also that I wanted all of my money refunded.

I told her that I would call the Better Business Bureau, the local news & maybe even the FCC. She then said that they will credit my account for almost all of the charges. The final charges came out to $466. I would only have to pay $46.91. I agreed to this so I could just get off the phone. But I later realized that i could have fought those charges as well.

I now have to wait 1 to 2 billing cycles for the credit to show up, (which USBI told me that it would only take 48 hours). Verizon informed me that this is allowed by the FCC. Companies like USBI have found a loop hole. Verizon (and I'm sure other phone companies) have to allow this because the FCC says so. I think that it is nothing but a scam. A lot of people are getting taken advantage of. I would call your phone provider to protect you from this happening. Please share this info with people you know.
S. Bennett February 28, 2010
telephone Service Fraud
Telemarketers are BIG FRAUDS.
If their mouth is moving ... you can be sure they are lying.
I would suggest you NEVER TALK to telemarketers.

The telemarketing agent said he represented Qwest, my telephone service provider
and they needed to set up my account so all of the billing would come from the same place.

These are the companies that have represented themselves falsely.
ILD Teleservice INC, 800-433-4518 billed on behalf of
(2) CSP Telecom 800-433-4518
USBI Long Distance 888-481-8724 billed on the behalf of
(4)LCD Telecommunications, INC. 888-258-8958

I was slammed by ILD Teleservices in March of 2008. . The conversation was recorded for accuracy. In that recorded conversation, I remember stating three times, "Now this is Qwest and nothing will be changed to my Qwest services." I wrote down the jist of our conversation that day, with the date and agent's name. This helped when it came to the dispute.

That month, my long distance service was changed to ILD Teleservices, billed by Telecom, Inc. My Qwest long distance was changed even though it had a pick freeze with a special password. I called Telecom, ILD and Qwest, immediately and told them to cancel the long distance change to ILD. Telecom said I had to talk to ILD. ILD cancelled the service but said I would have to pay because of their recording with me changing my long distance. They played the recording-- it had been digitally changed-- all of the Qwest comments were erased.

That was March 28, 2008, for the next 12 months, Qwest and myself called ILD on a regular basis and they continued to charge me monthly. Finally, in Feb of 2009 it looked like it was cancelled and all the money had been refunded.

Unbelievably, on Feb 28, 2009, another telemarketer called identifying himself as Qwest to my husband and he ok’d it. I called Qwest immediately and they said not to worry because my long distance couldn't be changed without my special password. You know what happened, this time it was a company called LCD Telecommunications being billed through USBI. The first time charges showed up, I was being double billed for long distance from Qwest and LCD. Qwest helped me cancel LCD, but I received charges from March 09 to August 09.

THEN... somehow, the first SLAMMER, ILD billing for CSP Telecom got through Qwest's system and started to charge me in September of 09... so we started again. ILD said there had been a block on my phone line and that's why they hadn't billed me in 2009. They couldn't find the record of the three-- different-- times-- I had cancelled their service in 2008. The last bill I had Feb 2010 showed the final refund from the 2nd time around.

Are you confused, yet?
I want to say that Qwest has made everything right with me, but how can the government regulation allow this!!!
I hope this helps someone, sincerely, S.Bennett, Utah

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