Husband was hit by a USAA insured driver this morning. Claims department couldn't be more UNHELPFUL-- wanted us to go through our insurance & pay our deductible when their client was issued a citation for improper left turn. Would not send a tow truck to tow his inoperable car (he had just dropped me off at work-- so I was also car-less). Was told if the city of atlanta kept the car in their impound lot over 24 hours, they were not responsible for the charges!!! Worst insurance company ever.