U.S. Cellular
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Category: Services
Contact Information United States
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U.S. Cellular Reviews
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sherry c
August 1, 2009
Rebate
U. S. Cellular offers rebates on new phone purchases. This is the second time that I have applied for different rebates on two different new phone purchases. I have gone thru the headache of double checking to make sure that I have enclosed all of the information that they require. This is the second rebate that they are saying I will not get due to not submitting all of the information. They will not accept a photo copy of the UPC code off of the phone. How can I send the ORIGINAL a SECOND time??? What a SCAM!!! I am not alone in this situation~check out the U.S Cellular website. There are a ton of complaints listed there for the same reason. Don't expect to get a rebate~unless you are one of the lucky ones!!
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November 2, 2006
Poor contracts, huge bills
I am a long haul truck driver, I wanted a camera cell phone, I went into U S Cellular explained who I was, what I already had and what I wanted, they supposedly gave me everything I had on my old plan plus the camera phone and more minutes etc. for LESS than what I was paying now which was $120.00 per month.
When the first bill came it was high but I thought that was because of start up fees etc. The next bill was huge, I started calling, it turns out their nationwide plan that does not charge for roaming and free after 7 and on weekends only applies in the LOCAL AREA!
I AM A LONG HAUL TRUCK DRIVER WHO PURCHASED THE NATIONWIDE PLAN!
Of course I had already signed a contract and verbally they claimed they would work with me and they upped my plan (of course at a higher rate). In four months with lots of attempted contacts and few actual real people with poor solutions I owed almost $2000.00 and that doesn't include the hundreds I already paid.
The matter has been turned over to a collection agency, I have disputed it but feel as if there is no solution for me but if my story helps someone else that would be at least something.
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